The location was handy for the train station and for walking to the town centre. Breakfast was good.

Stayed in October 2024

Comfortable room. Close to the station and airport bus stop. Lovely staff. A warm greeting on our late arrival, which was very cheering.

Stayed in September 2024

Great location. Comfortable bed.

Stayed in July 2024

Very convenient location for railway station and airport shuttle. Close to bars and restaurants.

Stayed in August 2024

Nothing

The staff, location and breakfast.

Stayed in August 2024

Nothing that I recall.

Very practical location from the airport, very near the bus stop. Room was clean, good size and bed was very comfortable. Reception staff were very professional and helpful. They are available 24 hours.

Stayed in July 2024

Place was a bit shabby. Could do with an upgrade. Shower very small and low water supply.

Location very good. Breakfast very good. Staff very pleasant and accommodating.

Stayed in May 2024

Convenient, comfortable, and quiet. Very friendly hosts.

Stayed in April 2024

No shower. Only a bath.

Staff very helpful.

Stayed in November 2023

No significant downsides - a bit of a walk to restaurants, but that works out well for some exercise after the meal.

Location is extremely handy for train travelers and not overly far from downtown and the Capitole. Breakfast was very good! Staff is friendly and conversing in English was no problem. Room was not huge, but was certainly adequate for our needs.

Stayed in September 2023

Needs a shower curtain 😂 Slightly awkward to drive to, but that is more a comment again Toulouse's one way roads, not the hotel!

Very friendly and helpful staff. Parking available on site. Great location to walk into town, so lots to do and lots of restaurants, shops and bars within easy walking distance. Old fittings in the rooms, but they work efficiently and they are spotlessly clean. Good value for money.

Stayed in September 2023

Hotel is clad in scaffolding - it would be best to let customers know ahead of trip. Keep curtains closed in Working hours. Bathroom doors very numerous!

Very convenient location arriving at train station and leaving next day on bus to airport. Excellent reception. Lift. Comfy room. Good shower and bath. Good value and prompt breakfast.

Stayed in September 2023

To be honest, nothing. The price and location makes it a very good place to stay the night. If, however, you’re looking for accommodation for a few nights, you may find the rooms a bit small and dated, but please remember that the price and proximity are excellent.

Hotel Orsay has the perfect location for those arriving in Toulouse straight from the airport, and planning to spend the night, before taking the train to Lourdes, or another part of France. The hotel is right opposite the train station, and the airport shuttle stops exactly opposite too. There is a supermarket, cafes, and restaurants around the corner. After spending the night in Toulouse and Lourdes as well, I have to say that, the French hotels have very comfortable beds, and very helpful staff. Hotel Orsay is a near perfect place, if you’re spending the night, before traveling again. It’s worth mentioning that considering the location and convenience for later travel, the price is a bargain.

Stayed in September 2023

Air conditioning was very loud. Only one cup for the two of us. No shower curtain or bath plug.

The location is good. The stuff were friendly. The breakfast is substantial.

Stayed in August 2023

Convenient location opposite the Train Station. Lots of transport options close by. Close to restaurants.

Stayed in May 2023

The eating area seems a little packed if all the tables where used.

I really appreciate the support & kindness of the receptionist. I forgot my passport, he calmed me down and helped me to find a solution to retrieve it.

Stayed in April 2022

I wanted a bath, but there was a problem with the plug as it was letting water out. A staff member came up with a satisfactory temporary solution, and I am confident that they will have fixed the problem properly by now.

The room was clean and tidy. The staff were brilliant and couldn't do enough to please you. The breakfast was excellent. I had a late flight home, so they let me keep my luggage there on the day of my departure so I could explore the city unencumbered.

Stayed in September 2024

The room was scruffy, with curtains that were frayed, a mattress which sagged in the middle and it generally looked uncared for, although it wasn’t dirty.

The hotel is very close to the station which was convenient and the staff were very helpful and friendly.

Stayed in May 2024

The exterior of the hotel was being painted and covered in scaffolding and shrouds. That wasn't really an issue for me. However, my room had a very strong smell of fresh paint and was quite unpleasant. I had to leave the windows open and aircon for a few hrs to clear the smell.

Location for railway station

Stayed in October 2023

Better coffee and a toaster would make breakfast even better.

The hotel was 5 minutes walk from where I was working, so it was perfect. If I had had more time for leisure, I could have crossed the road and walked along the canal path. On Sunday morning, I had a couple of free hours and was within easy reach of the old town centre by foot. The welcome at this hotel was particularly friendly; they also went out of their way to receive a parcel for me prior to my arrival. They could not have been lovlier. Breakfast is pre-ordered, so you just sit down and there it is. The room was large and everything was spotless. I had a bath with a shower inside, so used both. Their walls are soundproofed, so you don't hear a chirp at night. Other guests were likewise spared my terrible snoring. The mattress was extremely comfortable. The hotel has a charming old-fashioned feel about it; nothing is stressful. I will definitely come back next year.

Stayed in May 2023

Very noisy room, due to someone having a party

Friendly Staff

Stayed in March 2023

Nothing!

The staff are all fantastic, the location is very handy for the railway & bus stations and it's a short walk to the town centre. It even has secure parking at a very reasonable cost.

Stayed in December 2021

Shower curtains would help contain water from shower

Excellent location & v helpful staff. Also given quiet room overlooking the back.

Stayed in September 2023

No shower curtain or soap and only one set of towels for a double room

Proximity to airport bus stop & train station

Stayed in September 2023