80 Rue de la Charité, 2nd arr., 69002 Lyon, France
#99 of 124 hotels in Lyon
Guests' ChoiceBased on 523 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
8.7
Facilities
7.4
Staff
8.9
Value for money
7.6
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2024
Sam
United KingdomRooms aren’t very big, not an issue but something to be aware of. Stay here with a good friend.
Superb location and value for money. Easy to get to from Metro A after the Rhônexpress
Stayed in June 2024
Reviewed: 17 June 2024
Nuno
PortugalRoom could be a bit larger
Good location close to Perrache station and 10mins walking to Place Bellecour, friendly staff
Stayed in June 2024
Reviewed: 16 June 2024
Louise
AustraliaLittle bit out of the main tourist area
Staff and room comfort
Stayed in June 2024
Reviewed: 12 June 2024
Denise
United StatesRooms were hot even with A/C
Clean, friendly staff
Stayed in June 2024
Reviewed: 11 June 2024
Veronique
United StatesWhen booking we were told the room would be one double/queen bed and two single beds. Instead it was set up as large (two single together) double and a sofa bed for two. We made it work but the original setup would have been better for our group.
It was easy to find. The bathroom was nice and large. The staff were friendly and helpful. It was great to have 24 reception as we arrived late on the first night and returned late after a concert on another night.
Stayed in June 2024
Reviewed: 9 June 2024
Julie
United Statesn/a
Great location in Lyon! Clean room. Was in town for concert and staff was nice; checked in late and no issues. Room on smaller side (and not a view from my side) but location outweighed that with amenities nearby, metro and action!
Stayed in June 2024
Reviewed: 8 June 2024
Daniela
Bulgariait’s a bit outdated.
I liked the location and the staff who were absolutely amazing, helpful and cheerful.
Stayed in June 2024
Reviewed: 7 June 2024
Anca
SpainWe could hear the neighbours through the wall a little, but it was not too bothering. Elevator is very small and only fits 2 people or 1 and 1 suitcase.
The staff were extremely friendly (especially Selin)! Great location - 5-10 minutes walking distance to city center. Did not try the breakfast.
Stayed in June 2024
Reviewed: 6 June 2024
Werner
IsraelThere was no fridge which was a little bit uncomfortable, and the water pressure in the shower was low
The room was a bit small but practical
Stayed in June 2024
Reviewed: 4 June 2024
Marsha
United StatesThe location was quite convenient, and the staff were terrifically friendly and helpful.
Stayed in June 2024
Reviewed: 4 June 2024
Kimberley
United KingdomThe lift is very small but typical for France!
Good hotel to use as a base. Near the metro and tram line so very convenient for exploring Lyon. Near the park and lots of restaurants and bars within a ten minute walk. Would recommend.
Stayed in June 2024
Reviewed: 4 June 2024
Ursula
SwitzerlandAll a bit small. Room and bathroom.
Stayed in June 2024
Reviewed: 4 June 2024
Louis
United KingdomThe room was on the smaller side and had some rough elements like wallpaper peeling off and a broken smoke detector. To be honest, the value wasn't completely clear and may have been spiked up due to a concert in town on the weekend we traveled. We felt that we paid a little too much for the size of the room that we were given.
The staff were very helpful and attentive, even at early hours of the morning. The bed was very comfortable and the bathroom was clean.
Stayed in June 2024
Reviewed: 3 June 2024
Donna
United KingdomRoom was a little on the small side abd the view wasnt brilliant but it wouldn't stop me staying here again.
The lady on reception was so helpful and lovely. Thank you. The location was good for everything we wanted to do
Stayed in May 2024
Reviewed: 18 May 2024
Maria
SwedenNo space for open suitcaae
Location and staff
Stayed in May 2024
Reviewed: 13 May 2024
Gyong
SwitzerlandFor the price, all was ok but the room is tiny and the AC did not work properly (on a very warm night)..
We only stayed one night and it was a great choice for that: very good price, in the center of the city within minutes walk from all the buzz. The staff were incredibly friendly and welcoming.
Stayed in May 2024
Reviewed: 9 May 2024
Charles
United KingdomLocation was good, the staff were courteous and helpful. Breakfast was very nice.
Stayed in May 2024
Reviewed: 8 May 2024
Beata
HungaryThe parking slots were a bit narrow, but staff arranged the cars smoothly.
We enjoyed very much our stay here. Hotel is in a very good location in the city, center is in walking distance. We were impressed by the kind hospitality of the owner. The staff was very helpful and professional. Thank you!
Stayed in April 2024
Reviewed: 2 May 2024
Melinda
United Kingdom- The cleanliness in the room and bathroom absolutely needs to be improved. - the sink is very small and it is difficult to brush your teeth. - the elevator is narrow and uncomfortable
- The location is excellent, a few steps from the center and with bicycle stations nearby. - The girl at the reception is very kind and friendly.
Stayed in April 2024
Reviewed: 30 April 2024
Diane
United KingdomRoom bit small. Bit noisy. No usb charging points. Water had to be run a long time before warmed up.
Location fairly good. Nice clean room. Bed comfy.
Stayed in April 2024
Reviewed: 29 April 2024
Anna
United KingdomThe room in the hotel was narrow and it was not spacious.
The hotel was in a good location meaning it is close to the amenities.
Stayed in April 2024
Reviewed: 27 April 2024
Giovannella90
ItalyForse unica pecca i cuscini troppo morbidi, ma non un grande problema
I spent 2 nights in this hotel and my experience has been absolutely great! From the time we arrived (early in the morning and we were allowed to leave our luggage there) till the check out, we have always been welcomed with a smile from Tania. She does a great job and lets you understand that she works hard to make her guests'stay so pleasant. She is so friendly, passionate, smiling and helpful. A big thank you goes to her! People can say the hotel is not so big but I personally do not think it is a problem. The room has got enough space if you don't have big luggages. There is the kettle too. The bathroom is spacious enough for one person, clean and the towels were clean too and they were changed every day. We did not have breakfast included but after the first day when we realized that everywhere you go you pay the amount of 4,50 euro just for a cappuccino (I am Italian and this is very unreasonable for me) we decided to give it a try and add breakfast at the hotel for a very convenient price. No choice could be better. Breakfast room is small, that's true, but this has never been a problem. There's a variety of food, sweet and savoury, also fruit, juices, all the basic things one could ask for. The coffee and cappuccino are made from a machine but it's not bad compared to others I've tasted so far. Last but not least the position of the hotel... fabulous! So close to Perrache train and bus station, main places in walking distance and all the area is nice and full of shops/boulangeries/bars/supermarkets. I can only recommend this hotel to everyone who wants to visit Lyon.
Stayed in April 2024
Reviewed: 25 April 2024
Julie
AustraliaPossibly another area in Lyon such as Vieux Lyon would have more choice of restaurants but this location was good for the variety of restaurants. Building site opposite so view not the best but noise was contained
Excellent breakfast. The room was a good size and comfortable. Location good as 5 minute walk to metro. Staff very friendly and helpful. Good value for money.
Stayed in April 2024
Reviewed: 24 April 2024
Richard
GermanyBasic
Staff
Stayed in April 2024
Evansville, USA
Nowy Dwór Mazowiecki, Poland
Midland, USA
Chamonix-Mont-Blanc, France
Toulouse, France
Zlín, Czech Republic
Sankt Kanzian, Austria
George Town, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content