My wife had a hole ripped in her top by the reception frontage. But the receptionist on checking out kindly took some money off the bill for our stay.

Lovely view over the park. Well appointed big bathroom with bath tub and walk in shower. The Jeu de Paume restaurant was a gastronomic delight. Friendly staff too.

Stayed in September 2024

We should generally be trying to save energy, and minimise the use of air conditioning. I don’t understand why so many hotels have started to use very heavy duvets all year round. We visited Pau in mid-August and I had to remove the duvet and use a towel as a blanket, in order to avoid using the AC, which I hate, and keep the window open. Please consider returning to old-fashioned bedding with sheets and a light blanket in summer. Duvets are for cold weather!!!!!

Location is great, at the edge of the park and the old city. Our view over the park was very pleasant too. Breakfast was very good. There is parking, with an option for underground parking, and dogs are welcome.

Stayed in August 2024

N/A

Breakfast and staff were excellent Location good and a free car park.

Stayed in August 2024

Nothing, all was great.

Beautiful setting, beside a park, good for walking our dogs. Well appointed, large room. Great staff, fantastic pool, excellent breakfast. All round first class!

Stayed in July 2024

Arrived at 1510 hrs, check in is 1500hrs. We were given room 215, as we opened the door, we saw dirty dishes, unmade bed, towels on bathroom floor. Returned to reception, they apologised and gave us room 212. I thought maybe a room upgrade or a complimentary drink at the bar would have been a nice gesture for their mistake. However, we weren't offered anything. Room 212 was clean and well presented with a balcony over looking the park. The superkingsize bed was so comfortable. Lovely toiletries, fluffy towels, robes and slippers. Complimentary sparkling and still water in the mini bar. Nespresso coffee machine in the room and a good selection of teas. We enjoyed the pool, sauna and jacuzzi. Had a couple of drinks at the bar, €32 for 1 gin & tonic and 1 bacardi and coke. Bar service was swift, friendly and professional. We didn't eat at the hotel. We walked through the park to the town, very handy. Check out time is 1200 hrs which is great. I feel that reception staff weren't very friendly, I think there may have been staff training going on.

Stayed in July 2024

Some parts of the breakfast weren’t that tasty (the croissants weren’t the best) but we were allowed to order a lot of food items at a flat fee which made up for it

Informed the hotel that it was our honeymoon & they kindly upgraded us. The balcony was a real stand out feature and the staff noticed we were looking a bit peaky upon checkout (!) & gave us bottles of water which was really kind.

Stayed in May 2024

Pretty location adjacent to Parc

Stayed in May 2024

The food was very good and it's a lovely short walk to the shops and Châteaux

Stayed in April 2024

Nothing

Very friendly and welcoming staff, everything was provided for us. Excellent location, car safely, parked dog, friendly. Very nice spa Excellent spot, every member of staff was both extremely helpful and friendly. One of the nicest hotels we stayed in, would definitely go back .

Stayed in January 2024

The air conditioning in the rooms!

Loved the view on the Pyrénées! The bedroom (115), the hotel situation with the beautiful park. The personnel was kind and professional.

Stayed in December 2023

There’s nothing to dislike

We’ve stayed here before and it’s always a perfect stay

Stayed in October 2023

No comment

The Hotel is conveniently located, a short walk through Parc Beamont to the promenade des Pyrennes or to the centre de ville. The room was everything you could wish for in a hotel of this standing and was very comfortable. Access to the Spa was a small additional cost but well worth it. We didn't have breakfast but we dined in the cafe and were impressed with the service and quality of the food.

Stayed in October 2023

quality of food

Ambiance is nice, staff were courteous, location was perfect. We had lunch at the hotel, it was ok!

Stayed in September 2023

Reserving time at the pool.

The staff were very helpful.

Stayed in October 2023

We arrived there late in the eventing quite spontaneously and got a very warm welcome! Very friendly staff, comfortable room!

Stayed in October 2023

The meal in the Brasserie on our first evening was a disappointment. We'd travelled all day so ate early at 18h30 and were the only table in the restaurant. My main meal was luke warm, our cutlery wasn't replaced after starters, and the waiter was so unwelcoming and condescending (the tall / thin guy - not his colleague with the specs and ponytail) that we didn't eat there again, and it's the first time in 40 years that we didn't leave a tip for service.

We were upgraded to a Junior Suite on arrival which had a huge balcony and a great room! Breakfast was good, if expensive, and the hotel location is central and on the edge of a beautiful park.

Stayed in August 2023

Wish the spa was included in room price And beware the shower step My boyfriend hurt his toe badly

Staff were professional charming and efficient

Stayed in August 2023

Bathroom a bit small

Good location near a park

Stayed in July 2023

Nothing

The meal and service at the Bistro were excellent. The receptionist was wonderful and pleasant.

Stayed in July 2023

the cafe o lait was really bad with really weak coffe

nice location, room and staff

Stayed in June 2023

A perfect stay in Pau !!!!

Stayed in April 2023

Locating the Hotel was a little tricky but not the worst entranbce i have tried to find! The location on the park was superb with lovely views across the park.

Room service was fast and friendly and the food served was excellent. Enjoying it on my own balcony was even better.

Stayed in March 2023

The hotel was lovely. The staff were absolutely awesome. They went above and beyond in providing a first class service liaising with a local florist for a beautiful flower arrangement. I would highly recommend the Parc Beaumont.

Stayed in January 2023

room fantastic. lovely having a balcony. bed was amazing. great range of toiletries, bathrobes etc. coffee machine, mini bar and even vanity unit in bathroom with stool, good lighting and decent hairdryer (as a woman you appreciate this in hotels). staff very helpful & of course, dog friendly!

Stayed in October 2022