32 Quai Mayaud, 49400 Saumur, France
#3 of 18 hotels in Saumur
Guests' ChoiceBased on 576 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
8.6
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End of dialog contentReviewed: 24 June 2024
Tracy
New ZealandOnly minor point would be breakfast options a little limited and expensive for the choice. Paying extra for the jacuzzi and sauna is disappointing.
Location was excellent and was just as described. Fantastic view of the chateau from our room.
Stayed in June 2024
Reviewed: 24 June 2024
Stephanie
United KingdomSwimming pool a little small, so if other guests were in there, we didn't feel comfortable going in. However, it is lovely considering the space in the courtyard they had.
Great location, right on the river, underneath the chateau. Comfortable family room located just off the courtyard. Easy to park in their private car park (booked in advance). Lovely building.
Stayed in May 2024
Reviewed: 24 June 2024
Janice
United KingdomNothing
Everything was perfect , room overlooked the Loire river ,clean and all facilities you need , and a lovely breakfast . Lovely gardens to sit in .
Stayed in June 2024
Reviewed: 23 June 2024
Fiona
AustraliaOn the River Loire, beautiful courtyard for drinks. Pleasant and friendly staff. We had a front room looking into the river which was very well appointed.
Stayed in June 2024
Reviewed: 23 June 2024
Cynthia
United StatesEverything was perfectly wonderful, the room, the bed, the staff, the breakfast and the location. We had a wonderful view of the castle and a lovely walk up there and also to the village center. When husband was sick they brought him a delicious soup and offered to help in any way they could.
Stayed in May 2024
Reviewed: 19 June 2024
James
United KingdomPoor in room tea and coffee making facilities. Need cups with handles and more milk sachets.
Location, staff very responsive to requests
Stayed in June 2024
Reviewed: 19 June 2024
Sam
United KingdomNothing not to like
This hotel is outstanding in every way. I arrived early and very tired after a succession of long journeys. The courtesy and welcome on arrival was superb. The room was spacious with a very comfortable bed and en-suite facilities to match. Breakfast was excellent. All the reception staff were genuinely pleasant and couldn’t have been more helpful
Stayed in June 2024
Reviewed: 18 June 2024
Jaimie
United KingdomNothing
The staff were very welcoming and the room had lots of nice little touches that showed the company are serious about running a welcoming hotel, rather than just taking tourists' money. I have to say that Saumur itself isn't the biggest town and we were staying there to break-up our journey from Bordeaux to Calais. The room was large, clean and comfortable with a big walk-in shower and comfy bed. Breakfast was superb the range on offer was impressive. I would certainly stay here again and would be keen to check out other hotels from the Original group.
Stayed in June 2024
Reviewed: 14 June 2024
Robin
United KingdomBreakfast overpriced but adequate. No better.
Character. Easy access to town centre. Staff very helpful. Bed was huge and comfortable Brilliant room.
Stayed in June 2024
Reviewed: 13 June 2024
Clifford
United KingdomNothing - it was great.
It was clean, warm, welcoming and the staff always helpful.
Stayed in June 2024
Reviewed: 13 June 2024
Robyn1311
United KingdomNothing ..................... the bill!
Great selection constantly being topped up and happy helpful staff as was the entire hotel staff.
Stayed in June 2024
Reviewed: 12 June 2024
Stephen
United Kingdomexcellent breakfast with many choices; charming, helpful staff
Stayed in May 2024
Reviewed: 7 June 2024
Davis
United StatesNothing. Excellent place!
Amazing room overlooking the Loire river and outstanding breakfast.
Stayed in June 2024
Reviewed: 6 June 2024
Gweneth
United KingdomLocation perfect for exploring Saumur. Excellent breakfast, with lots of choice. Helpful staff. Comfortable, quiet room. Easy parking.
Stayed in June 2024
Reviewed: 4 June 2024
David
AustraliaI would like 2 comfy chairs in the bedroom
The dog.
Stayed in May 2024
Reviewed: 4 June 2024
Richard
United KingdomShared area a little soulless compared to previous visit but this is a minor quibble and din't impact on quality of stay,
Hotel has been in the main tastefully refurbished since our last visit in 2019. Room was spacious and all elements seemed new (bathroom and living area were lovely and excellent shower). Location is excellent on he banks of the river and close to the town. Staff were excellent, very friendly and helpful,
Stayed in May 2024
Reviewed: 3 June 2024
Tanja
FinlandGreat location, lovely property and helpful staff - our special thanks to the hotel boss for his kindness and helpfulness!
Stayed in June 2024
Reviewed: 1 June 2024
Andrew
United KingdomCharging for the sauna seems unnecessary.
The facilities, location and overall atmosphere of the hotel were first class. The swimming pool and jacuzzi are beautiful and the staff were extremely helpful and polite.
Stayed in May 2024
Reviewed: 30 May 2024
Felicity
United KingdomParking was extra, which was a shame, but it wasn't a shock as it had been explained to us before we booked. There is free parking out on the quayside in front of the hotel if you can find it.
The location of the hotel was great, within easy walking distance of the town centre. The staff were all really helpful and friendly, and the bedroom was beautiful with a view over the courtyard. The breakfast buffet was great - with all the continental classics on it!
Stayed in May 2024
Reviewed: 26 May 2024
Jenny
United KingdomSituation excellent. Very picturesque. Nice room with view of river. Car parking.
Stayed in May 2024
Reviewed: 23 May 2024
Ian
JerseyHelpful staff, excellent restaurant and breakfast.
Stayed in May 2024
Reviewed: 19 May 2024
Nigel
United KingdomNil
Excellent location easy walking distance town and chateau, on the bank of the Loire
Stayed in May 2024
Reviewed: 17 May 2024
Peter
AustraliaNothing
Great location, good breakfast and friendly staff.
Stayed in May 2024
Reviewed: 16 May 2024
Amanda
United KingdomNothing it was all good .
Lovely hotel with very friendly staff , who all spoke great English too. In a great location just 5 mins walk from the square which has bars & restaurants in case you arrive on the days their restaurant is closed , as we did !
Stayed in May 2024
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