Parasols at the pool. More service in the outside areas

Setting is lovely. Restaurant is top class

Stayed in August 2024

fabulous evening meal on terrace wiht beautiful views and sound of waterfall

Stayed in August 2024

The evening meal was very nice but it did take a long time to arrive

We always enjoy our stay there en route to Italy

Stayed in July 2024

Upgraded to a room with Jacuzzi bath on arrival. Staff were very helpful.

Stayed in July 2024

Restaurant prices expensive.

A very comfortable, clean and modernised room with a lovely view. Excellent dinner and breakfast. Lovely location.

Stayed in July 2024

Other than maybe being slightly pricey, my only suggestion might be that there are no sunshades around the pool. It is quite a small area so maybe that is why, but it gets extremely hot in the afternoon by the pool and there is no shade.

Absolutely stunning location , surrounded by a cirque, with it's own waterfall in the garden. The staff are very friendly and helpful, we had a "superior room with a balcony" which was lovely, very clean and nicely furnished...and a real highlight is the hotel's restaurant, which is simply superb.

Stayed in June 2024

Location, buildings, beauty, food, staff

Stayed in June 2024

Maybe the food was a bit expensive, but it was worth it.

We really liked the surroundings with the woods and possibilities to walk with our dog. Lovely to visit the waterfalls in the wood. Very nice staff, easy to park safe and really good food at the restaurant.

Stayed in June 2024

All good!

The hotel offers fine dining. We had a wonderful meal - several courses with paired wines. We were upgraded - the room was spacious and had a beautiful view over the countryside. Lovely!

Stayed in June 2024

We stayed here before many years ago, and the improvements to this hotel are impressive. The room was lovely and spacious, and we had a very good dinner and breakfast. The staff were all very friendly, and the surrounding area with the cascades is great for walking.

Stayed in March 2024

Lighting in dining room could have been more subdued...but the food was really amazing.

Beautiful location. Room was really lovely, very peaceful. Wonderful walks and very dog friendly. Lovely staff who went out of thier way to make our stay memorable. Definitely will return.

Stayed in March 2024

Beautiful property. Superb location especially for walking the dog. Exceptional staff and wonderful food.

Stayed in March 2024

Nothing

Fantastic location

Stayed in March 2024

the room we were given was a little dated and this room wasn’t shown in any pictures on the website. The fan was very dusty and the bathroom very very basic.

lovely welcoming staff and nice cosy public areas. Restaurant was exceptional.

Stayed in December 2023

Room was fine, however the restaurant is the high note. Also the location which allows a nice walk to the local waterfall and then on to the river source. Both menus were very good, the poached egg in truffle soup, beef and chocolate layers of the daily menu and the truffle soup. Veal sweetbreads, pork, cheese and plum desert of the ‘Menu Castel’. The most surprising dish was the liquid cheese of the cheese course, almost a mini fondue. The veal sweetbreads were nice and soft, maybe it’s the season but these seemed to be a popular menu entry on this trip.

Stayed in October 2023

Breakfeast was excellent. Croissants and Pains au chocolat Perfect!

Stayed in November 2023

Everything was great but we felt restaurant staff was a bit rude not helping us with the meals the language isnt our cup of tea. Felt uncomfortable. Only receptionist speak English well enough to understand.

Everything was here in one place..including restaurant. Being next to waterfall was a treat to hear and watch.

Stayed in October 2023

Nothing

Location

Stayed in October 2023

Absolutely first class

Stayed in September 2023

I would like More time in Arbois

The breakfast was great and staff was attentive. The location was beautiful. The cascading waterfalls were enjoyed from the great room sipping an apertif. We enjoyed the plush sofa, wmexposed stone, exposed beams, and friendly staff

Stayed in October 2023

The food was lovely, but very expensive.

The room and the location.

Stayed in September 2023

Can’t think of anything!

Being upgraded to a Demi Suite was an unexpected bonus. Lovely pool, open 24hrs which is nice. Really friendly staff on reception and in the restaurant. Dinner was superb!

Stayed in September 2023

Everything was perfect.

The serenity of the location, the walks, the food, the staff. We absolutely loved it.

Stayed in July 2023

Nothing, it was all perfect

It’s a real little gem that we feel very fortunate to have found. The location is absolutely beautiful and so peaceful, we had a fantastic night stay here. We were really pleased with the super comfortable beds, clean rooms, a fridge and mini bar- not to mention they are dog friendly too. We were very lucky to have been treated to a room upgrade for both the rooms we booked, the upgrade was a lovely gesture and the suites were just lovely. We would highly recommend a visit if you are passing through the area.

Stayed in June 2023