Aéroport Marseille Provence - BP 50, 13728 Marignane, France
#6 of 16 hotels in Marignane
Guests' ChoiceBased on 169 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.3
Staff
8.8
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 6 May 2024
Charis
CyprusA very dissatisfied with lady at the reception on our departure. We booked transfer to the airport from Hotel 3:30 am this is obviously the actual reason we booked Hilton as they were having a 24/7 transport and at the reception no-one informed us that if we are even a minute late the bus would have depart without us. We were only a minute late noone even called to say anything. Bus left and when we asked to have the next one she completely ignored us and just said its full we can not help. Had to walk with a child at 3:30 am in the morning with rain. Unacceptable. Also we went to have dinner two burgers to serve we waited one hour. When we asked for our burgers the waiter just replied “sorry the kitchen is light today”. What an answer was that? Sorry but its Hilton and Manager needs to find solutions
Clean and close to airport. Not worth the money though too expensive
Stayed in May 2024
Reviewed: 30 April 2024
Veronica
United KingdomThe room was looking rather tired, with very little in the way of comfort with the exception of the bed. The main lights were not working, and it was awkward to charge my phone. In addition, the towels, though large, were quite worn and showing their wear & tear. Also, I had to request that the tea/coffee sachets were replenished - which the staff did willingly. The breakfast, which should have been available till 10.30 on Sunday, almost completely ran out of food, and the staff were clearing away and laying for lunch by 10.00.
The lobby and reception were obviously newly refurbished. The staff were friendly and helpful, despite my arrival being very late as my flight was delayed.
Stayed in April 2024
Reviewed: 23 April 2024
Helen
CanadaConvenient. Courteous, helpful staff. Lovely breakfast room. All you need in an airport hotel room delivered in good repair.
Stayed in April 2024
Reviewed: 17 April 2024
Trick
FranceWe only stayed one night, for catching an early flight, and found nothing to dislike.
Great for the airport. Very clean and comfortable room with all facilities you would expect. Very friendly and helpful staff. The airport shuttle drivers were great too. The onsite restaurant was top class.
Stayed in April 2024
Reviewed: 10 April 2024
Juliette
United KingdomRoom far too warm no air con no air , room bit battered carpet bathroom light didn’t work no things happen n bathroom one shower cap , shower kept falling off , bed confortable but room too stifling , nice quiet , food not great at all , my chicken was cold one piece was hot rest stone cold had to be replaced , lasagne not tasty pasta at one end ? Bread came during meal they forgot , didn’t bother with breakfast after this ,
Close to airport shuttle quiet room apart from trolley up and down . Corridor
Stayed in April 2024
Reviewed: 8 April 2024
Cedric
AustraliaTV not working then next room after being changed the phone was not working
Stayed in March 2024
Reviewed: 7 April 2024
Emma
United KingdomAbsolutely nothing, it was perfect for what we needed
Beautiful room. Very clean and spacious. Shower was absolutely delightful. We only stayed 1 night before a flight home. But could have easily stayed longer. Breakfast was lovely and our dinner on arrival was tasty too.
Stayed in April 2024
Reviewed: 2 April 2024
Lisa
FranceOur room was so hot that we couldn’t sleep. Even with the completely turned off and the portable fan they brought us, it was sweltering and we spent the entire night sweating. The windows cannot be opened and the entire hotel’s system was set to heat, not AC. It was an extremely uncomfortable night.
The location and shuttle service to the airport were wonderful.
Stayed in April 2024
Reviewed: 28 March 2024
Kailash
FranceNo AC in room, Cannot open windows as they are sealed. Very hot inside.
Friendly Staff
Stayed in March 2024
Reviewed: 23 March 2024
Anthonie
United KingdomRoom was far too hot. Staff did not tell upfront and did not know how to lower the temperature. Room looked old and scruffy. Staff did not offer alternatives or compensation.
Close to airport, good breakfast
Stayed in March 2024
Reviewed: 21 February 2024
James
United States1. One option entree for lunch, although a very decent Caesar Salad. 2. AC was turned off for the winter and room was so hot, moved to a lower level BUT we were overrun by ants everywhere. Suitcases, bed, shower. Very unfair and unfortunate to pay top price and be so uncomfortable and inconvenienced. Front desk apologized and was very kind but we should be compensated for the ant bite on my face.
Location.
Stayed in February 2024
Reviewed: 12 February 2024
Yulia
CanadaNothing
Stayed for a night, everything was great! Comfortable, clean, modern, professional stuff.
Stayed in February 2024
Reviewed: 5 February 2024
Wendy
United KingdomDifficult to access from railway station , unable to contact re: shuttle bus ( no- one answered message from app and no- one answered the phone) . Room was too hot . Food on restaurant had to be sent back because it was burnt
Nice room , comfy bed
Stayed in February 2024
Reviewed: 1 February 2024
Gary
United KingdomThe swimming pool could be used Year round with better maintenances
Food was good quality and good value
Stayed in January 2024
Reviewed: 10 January 2024
Sonja
SwitzerlandThe room was run down. The power sockets half out of the wall, the light switches not tied. The furniture ist ver old and not well put together. The rack for the suitase was broken. A very old bathroom It is ok to sell not renovated rooms for a lower price but it should be clearly visible when planning your stay. Plus the reduction of the rate has to be at 50%. 125 Euros for a room from the 70ies and not well maintained is a rip off
The staff was friendly and a good organized service The wifiy has a good quality
Stayed in January 2024
Reviewed: 17 November 2023
Johannes
GermanyThe staff was not friendly, spoke insufficient English, the menu in the restaurant was not international, French dishes only. Poor beer quality and only questionable French wines on the menu. On check-out the invoice was not correct (company's name failed although specifically asked for ) lady behind the desk was not able to correct this and asked me to send an email afterwards. I did so, but I did not even received an answer let alone a changed invoice. Very poor customer service!
The location. The room was sufficient.
Stayed in October 2023
Reviewed: 2 November 2023
Dominique
United StatesFire alarm in middle of night incessant and staff was inept at dealing with malfunction throughout the hotel! Everyone was told to evacuate and when we got to the lobby there was no good explanation incessantly the alarm stopped
Clean and great pillows and bed
Stayed in October 2023
Reviewed: 29 October 2023
Jason
AustraliaThe staff , the allocation of our room, faulty ac
Very central to the airport
Stayed in October 2023
Reviewed: 13 October 2023
Nava
IsraelTV didn’t work. Bathroom had no plastic hat. The girls in the reception were very kind but helpless.
Stayed in October 2023
Reviewed: 4 October 2023
Cheryl
South AfricaN/A
Proximity to airport - as flight was cancelled at midnight
Stayed in October 2023
Reviewed: 2 October 2023
Katedow
United KingdomNothing, it was all great.
Lovely refurbished room, comfortable bed with good quality linen and toiletries. Staff very welcoming, couldn't do enough for you. Public areas inside and out are well maintained, attractive and comfortable. The hotel grounds are gated and felt very secure. The excellent customer service, refurbishment and re-design of the hotel are what you expect of the Hilton brand. For those departing for an early flight free coffee, teas etc are provided at reception which is a great touch.
Stayed in September 2023
Reviewed: 26 September 2023
Charles
United StatesEverything was fine.
Property was excellent in all ways for my needs. I would like to especially compliment the 2 women staff members that were on duty for my short stay. Super.
Stayed in September 2023
Reviewed: 19 September 2023
Kevin
United KingdomTennis courts were closed….🤷♂️but other than that, everything was perfect
Great restaurant Staff were super friendly Convenient Nice pool Big clean room
Stayed in September 2023
Reviewed: 18 September 2023
Frances
United StatesI still haven’t received an email receipt confirming I got the deposit back and unable to reach hotel. The food (dinner) was lousy.
Location good, clean room, good shower
Stayed in September 2023
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