23 Rue des Glacières, 67000 Strasbourg, France
#4 of 89 hotels in Strasbourg
Guests' ChoiceBased on 602 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 25 October 2024
Sarah
IndonesiaStandard room is less spacious
A hotel with a singular design ethos and concept. Friendly and helpful staff
Stayed in September 2024
Reviewed: 6 October 2024
Nevin
GermanyPerfect location. Amazing design and comfortable. Central but quiet location
Stayed in October 2024
Reviewed: 3 October 2024
Emma
SwitzerlandThe only downside was the receptionist who handled our check-in. Her rude and unfriendly attitude left us a bit confused, as it really clashed with the otherwise excellent service and atmosphere provided by the rest of the staff.
The hotel itself is absolutely gorgeous, and the location couldn’t be more convenient for exploring the area. All of the staff, except for one, were incredibly kind and helpful, making us feel welcome right from the start.
Stayed in September 2024
Reviewed: 22 September 2024
Robert
United KingdomThe breakfast is typical European and personally I always like a cooked food station so I can have couple of fried eggs. This is a small point and not a problem although what was in offer was overpriced!
The staff were superb - very impressive and the best of all on our long European adventure. Thank you all - gold stars all around!!
Stayed in September 2024
Reviewed: 22 September 2024
Kristina
NetherlandsRoom wasn’t a bit noisy, could hear people in the halls and also outside on the terrace
Great location with a fabulous spa
Stayed in September 2024
Reviewed: 15 September 2024
Yuna
GermanyThat I was assigned to the new building. (nothing to do with the historical Les Haras)
Nice breakfast, although it's a bit overpriced.
Stayed in September 2024
Reviewed: 15 September 2024
Sieglind
AustraliaMy room was perfect, that is after having declined a room in the other wing, but staff was very understanding about my needs. The deluxe room are very spacious; the shower was good, and the breakfast buffet inviting. All staff members I encountered were very pleasant and helpful.
Stayed in September 2024
Reviewed: 13 September 2024
Virginia
ItalyThe spa included in the price. Renovation is recent and the location is convenient
Stayed in September 2024
Reviewed: 7 September 2024
Anil
United Arab EmiratesBeautiful tasteful and minimal architecture and design in all areas. Excellent restaurant. Outstanding service from staff. Wonderful pool and spa area.
Stayed in August 2024
Reviewed: 1 September 2024
Mirella
ItalyThe breakfast was the only disappointing note. The boiled eggs looked and tasted as taken just out of a fridge while the scrambled eggs were not as tasty as expected. No fried eggs were available. There's a good selection of breads and cakes some great other average. There were some small cold crepes available on the buffet but I would have expected a more generous size and to be kept warm.
Our room was amazing, located on the first floor of the detached wing of the hotel. A very generous size and very clean. In the room there's a smart TV which easily connects to your mobile devices. The fridge is stocked from champagne to water. The hotel also has a small spa but is the 17 mt long pool the jewel. We had our dog with us and it was appreciated to find the right bowls for her size plus some beef treats that she appreciated. There's a convenient valet parking for the car whom offered us water for the trip when we checked out. The whole staff was amazing. Very considerate, attentive and always smiling.
Stayed in August 2024
Reviewed: 29 August 2024
Andrew
FranceLocation was excellent for Grand Isle and the centre of Strasbourg.
Stayed in August 2024
Reviewed: 27 August 2024
Philippe
Francehard to reach by car, à little bit too expensive
location, service, space... everything!
Stayed in August 2024
Reviewed: 25 August 2024
Dominic
United KingdomNothing
Absolutely beautiful hotel first class service went above and beyond to help and that’s everyone from the Valet guys to reception staff and the bar staff. Gutted I only booked for one night but I will return….😁
Stayed in August 2024
Reviewed: 24 August 2024
Joshua
BelgiumBreakfast not included and you are only entitled to a 1h free slot to use the pool/sauna/steam room area. You also need to book a slot in advance. Expensive private car park.
Good facilities and location. Room was very quiet.
Stayed in August 2024
Reviewed: 24 August 2024
Tami
AustraliaRestaurant was closed for the summer holiday season but otherwise a perfect stay :)
Absolutely stunning hotel in a quiet yet convenient location. Staff were exceptional.
Stayed in August 2024
Reviewed: 22 August 2024
Pieter
BelgiumRelaxing stay which starts with the arrival as they park the car. Wellness is included and the breakfast is great. You can walk to the city center in the evening.
Stayed in July 2024
Reviewed: 22 August 2024
Michiel
NetherlandsThe information on the breakfast is confusing, buffet and continental is on two different locations. So be aware of that.
Wonderful location, as a complex and in the city. Helpful valet service and reception. I recommend to have dinner when you stay, as the food is great and the location (on a summer night) is gorgeous. Great swimming pool and sauna. Nice place for dogs.
Stayed in July 2024
Reviewed: 21 August 2024
Thomas
GermanyThe staff was very helpful, friendly and the service during the breakfast was excellent.
Stayed in August 2024
Reviewed: 20 August 2024
Lion
GermanyVery family friendly hotel and staff! We not only got a baby bed immediately, but also a bottle warmer and additional stuff. Location ist perfect, if you want to be in walking distance to the city center. Overall great experience
Stayed in August 2024
Reviewed: 20 August 2024
Saška
SloveniaWe were on a road trip. Meaning also sleeping in a different place and hotel every night. We selected this hotel for 2 night stay in order to have time to relax, use spa & pool . On the arrival we were told that our son (12y) is only permitted to use the pool between 7:30 and 8:30 am?! I understand that hotel offers adults only time, but to give the rest just an hour in a day!? And even that hour is very early in the morning ☹️ So no one used the spa, since in our family, on a family vacation, we do things together, as a family. Very disappointing…
Location is perfect for sightseeing. Pleasant accommodation.
Stayed in August 2024
Reviewed: 18 August 2024
Mattia
SwitzerlandNothing really…
Location; room style; modern and still historically charming ; superb breakfast
Stayed in August 2024
Reviewed: 16 August 2024
Harry
United KingdomThe hotel would’ve been a solid 10/10, but the parking situation let it down, I’d been advised before it was underground parking, but it turns out to be a VERY tight enclosed garage which is a real struggle for large sports-cars (Porsche 911).
Stunning hotel, amazing rooms, attentive staff, beautiful spa facilities! Really made us feel special upon our arrival and made our honeymoon extra special with a totally unexpected room upgrade! Thank you again!
Stayed in August 2024
Reviewed: 16 August 2024
Neil
United KingdomVery efficient, charged car overnight, welcomed our dog and we will return next time
Stayed in August 2024
Reviewed: 11 August 2024
Karl
United StatesDifficult to get in side door of second building Farther from train line than anticipated
Beautiful and intentional interior design Love the homage to the nuns habit in second building Clean lines, soothing Very nice valet, never caught his name. Tall, dark hair and glasses with beard. Youngish, spoke excellent English - very kind and helpful.
Stayed in August 2024
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