It's a really cool hotel with a super friendly staff. The bed was super comfortable. It is in the middle of town and an easy walk to get anywhere. Great food all around as well.

Stayed in September 2024

Nothing

The breakfast was great and the whole experience super

Stayed in September 2024

Fantastic staff...Vera was amazing & a real asset. Loved the feeling of the whole hotel, quirky & lovely boutique difference. Beautiful "fashion" room Loved the touch of music in the rooms

Stayed in September 2024

Clean rooms, lovely staff

Stayed in September 2024

On the downside, the promised parking turned out to be unavailable and we had to park in public car park making the stay 50% more expensive. There were no communal areas. So a bit cramped.

Nice and quirky.

Stayed in August 2024

The entrance stair carpet was rather grubby. No water, kettle or coffee machine in the room. No breakfast room.

Great location, friendly staff, good AC, quiet

Stayed in August 2024

Air Conditioning didn't work very well, we were hot. Too many stairs, no elevator. Had to pay extra for breakfast. The TV was small.

The staff was really nice. Bed was comfortable and shower was a rain shower which was really cool. Great view from the window.

Stayed in August 2024

There's no place to 'hang out' - ie a lounge, waiting area, or bar - which was a shame as it'd be nice to have somewhere other than your room to take a moment from wandering the streets of Toulouse in the heat and cool down!

The staff were amazing and super helpful both for advice and for keeping our bags due to a late flight. The location is brilliant right in the middle of loads of shops and restaurants. Room's were clean and there's a good interesting vibe to the place (lots of 'art' references!)

Stayed in August 2024

Booked parking prior to staying but the space available was far too narrow due to there being a pillar when trying to park in the space and cars parked either side so no room to manoeuvre and I only have a small car, however the friendly staff member gave me directions to the car park which was only a few minutes walk from hotel

Staff really friendly and very helpful. Room was lovely and spacious. Hôtel was done nicely. Close to bars and restaurants

Stayed in June 2024

It would have been nice to have a kettle and cups Also shame no room to have breakfast outside of the room

Very nice room Staff were very helpful and made good recommendations for coffee exploring and supper

Stayed in July 2024

Bathroom slightly cramped but fine for the location

Fantastic location, super helpful staff, reasonable size room.

Stayed in June 2024

Very central. Staff was very friendly and helpful. Merci!

Stayed in June 2024

I think we got unlucky with our room. It was inward facing , with no natural light coming into the room. You would need to turn the lights on for light which isn’t a nice environment in the morning or during the day. The window of the room faced the reception so when we had the curtains open we could see the receptionist and people checking in. We felt like we had very little privacy. This was a pity. There was sliding door to the bathroom which didn’t close fully and left a gap which added more to our feeling of exposure. I think we would have given a higher rating had we got a different room. There is also no indication in the booking that you would receive this room.

The staff were lovely. The location is biggest positive. The hotel itself is charming. The bed was very comfortable. The air con was perfect. Bathroom very modern.

Stayed in June 2024

Not a city for cars but thats not the fault of the hotel.

Staff were excellent. So helpful. Close to shops and restaurants..

Stayed in June 2024

The air conditioner barely worked. Fortunately, it wasn't too hot during our visit. Be aware that there is no elevator so if you have mobility problems that could be a problem.

The location of Hotel des Arts is perfect for exploring Toulouse. The room size was adequate . The room was clean and had an updated bathroom with walkin shower. The staff was welcoming and helpful.

Stayed in May 2024

Nothing. It was fine

Good location

Stayed in May 2024

No shower

Perfect location in heart of city centre

Stayed in May 2024

V difficult to find if using GPS in car due to works on metro . Many roads blocked etc . Phone reception for directions to hotel . Paying car park available . Better to book .

Central location .

Stayed in April 2024

Full of character and excellent location. Staff were very friendly and helpful.

Stayed in March 2024

Water heater takes a while to heat up and not water pressure by the 4th floor.

Good location and value. Staff was accomodating and friendly

Stayed in January 2024

Another great stay, we really enjoy staying here on our escapes to Toulouse, lovely room again.

Stayed in January 2024

Thé décor could do with a little sprucing up in places but our actual room was very good.

The staff were exceptionally friendly and helpful, giving us great recommendations for what to do and also always chatty and smiling. The location was good and close to cafes, shops and also a wonderful donut shop!!

Stayed in January 2024

Although very clean and well cared for during our stay, the room and hotel itself was looking a little tired. I do think the aftermath of Covid and businesses struggling to catch up lingers. It’s not a chic place maybe, but it was certainly friendly. Few issues with shower, but immediately attended to with concern. I would certainly feel safe there if travelling as a female alone. It was in a wonderful location and Toulouse has much to offer. I’d stay there again

The staff were amazing. They made the stay a delight. They enjoyed our attempts at French, found us excellent places to eat, suggested a day trip to their hometown which was outstanding and explained how easy navigating the transport system was. Never less than engaged and kind. Little home made breakfasts were a treat.

Stayed in November 2023

The sliding door to the bathroom did not close against the wall and the shower did not fit on the wall, you had to hold it. Small things, other than that nothing to complain about!

The location was perfect, not too far from the station and right in the centre of the city. The room was lovely, the bed was comfortable and the receptionist was very friendly and helpful..

Stayed in November 2023