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Reviews of Cit'Hotel Grand Hotel L'Etape 3 stars

18 Avenue De La République, 15100 Saint-Flour, France

#8 of 16 hotels in Saint-Flour

Guests' Choice

Review score

Based on 119 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 28 September 2024

    9.0
    Friendly staff and amazing food!
    • Leisure trip
    • Family with young children
    • Comfort Family Room
    • Stayed 1 night

    The family room was excellent value for money - two separate bedrooms, two toilets and two bathrooms, and great value for money. Parking was free on the road outside the hotel. The hotel bar is lovely and the staff welcoming and helpful. In fact, the staff during our visit went out of their way to give advice and help. The highlight of the stay had to be an evening meal in the restaurant - it was easily the best meal of our three week holiday, with great service and amazing food.

    Stayed in August 2024

  • Reviewed: 21 September 2024

    9.0
    Recommend highly
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely room on top floor with balcony and great views. Room was very new and the ensuite too. The shower was amazing; great water pressure. Restaurant was very good, staff very quick. Meals not cheap but quality was excellent.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    would book again if Wi-Fi is good, please
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    wi-Fi was very poor

    good central location on a busy road, but no noise from the road staff were fabulous

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Worked fine as stopover and good with bar and restaurant on site.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hot water variable in the morning . Breakfast good choice but things were mot replaced- so no good going in later!

    Good location from motorway. Nice room .

    Stayed in September 2024

  • Reviewed: 7 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Family Room
    • Stayed 1 night
    • Submitted via mobile

    No room in garage

    Large and clean family room

    Stayed in August 2024

  • Reviewed: 25 July 2024

    9.0
    Happy will stay again
    • Business trip
    • Solo traveller
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Food was great and good location

    Stayed in July 2024

  • Reviewed: 6 January 2024

    8.0
    overnight stay travelling through France and Spain, was ok for an overnighter. Easy parking outside.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    all ok.

    nice hotel, the menus and everything were only in French, quite often we can work out what the choices are but had to google translate. Food so so, wouldn't eat dinner there if I visited again.

    Stayed in January 2024

  • Reviewed: 14 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The food at the restaurant was too fat for us.

    Room and garage were perfect.

    Stayed in December 2023

  • Reviewed: 26 October 2023

    9.0
    Great stay in Saint Flour
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Have stayed here before and as before the comfort and facilities were excellent. We had a standard room this time and apart from not having a view of the hills it was fine. The hills are lovely to look out on. Breakfast was very good.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    Excellent stopover with fabulous restaraunt worth eating at if you fancy a treat
    • Leisure trip
    • Solo traveller
    • Double Room comfort
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very good value. I had a single room, single occupancy, it was spacious, very comfortable and quiet. I ate in the restaraunt at the hotel and it was really good food. Great quality breakfast also. I parked my motorcycle in the private car park very close to hotel. I could have payed an extra 10 euros for secure indoor parking but felt no need. Good place, nice walk up into the “haut” village from hotel only took about 18 mins. Very convenient for motorway. Staff all very friendly.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Stayed many times, Highly recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Parking can be akward

    Dinner

    Stayed in August 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    20 euro for my dog was expensive

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    French food is alive and well at the Grand Hotel L'Etape
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    Could not fault it.

    The restaurant was very good. The food delicious and outstandingly good value. We booked an overnight stop on our way home and were very happily surprised by the hotel and our stay was one of the highlights of the holiday

    Stayed in July 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff very helpful and friendly

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Lovely hotel and good food.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    A bigger balcony or at least, a couple of chairs on the balcony.

    The room and bathroom were fine.

    Stayed in June 2023

  • Reviewed: 19 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning needed for summer. The room was way too warm for sleeping.

    Breakfast excellent. Location perfect for those who don't mind a bit of strenuous exercise walking up to the old town.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    9.0
    Comfortable convenient hotel with great facilities and great breakfast
    • Leisure trip
    • Couple
    • Double Room comfort
    • Stayed 2 nights

    Unfortunately restaurant no open Sun and Mon when we stayed.

    Clean and quiet room with excellent en suite. Wonderful breakfast. Helpful staff who allowed us to store our cycles in secure basement area.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good place to break the journey home - take the time to visit the high town if you can
    • Leisure trip
    • Couple
    • Double Room comfort
    • Stayed 1 night

    We had a room facing the road, as there is no a/c we had the window open (July) there was a fair amount of traffic noise. Book a room at the back if possible, plus the view is better

    friendly staff, good size room, very clean, super comfy bed, excellent breakfast

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room at front close to road. Too noisy for me to sleep even with the earplugs provided. I'm sure the rear would have been fine.

    Great dinner. Generous breakfast Beautiful location

    Stayed in July 2023

  • Reviewed: 22 June 2023

    7.0
    With a little extra this hotel could be truly great.
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Why put paper cups in a bedroom for hot drinks? The Wi-Fi on the top floor where we were was virtually non existent. The guy on reception didn’t accept our complaints about the Wi-Fi. There was no air con and we stayed on a hot night.

    Location. Dinner and breakfast were great. Our dog was allowed in the restaurant with us. We like the town. The maitre d’ in the restaurant was efficient and friendly and smiling.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    A great find.
    • Leisure trip
    • Couple
    • Double Room comfort
    • Stayed 1 night
    • Submitted via mobile

    An excellent hotel in an easy to find position with parking. We had a lovely room looking out to hills Bed was very comfortable and bath/shower room was very good. Breakfast was good too. Staff were attentive and helpful All together a great place. .

    Stayed in June 2023

  • Reviewed: 3 June 2023

    9.0
    This hotel has always been reliable since we first started visiting it some years ago.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    The hotel is ideally situated on the A75 en route to the Med or Spain. Very helpful and friendly staff; choice and quality of food at dinner very good.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    Cosy hotel with retro feel . Restaurant is excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    All good !

    Clean and comfortable.Hotel was well furnished and cosy. The restaurant food was excellent and reasonably priced. Would definitely stay again

    Stayed in May 2023

  • Reviewed: 6 May 2023

    9.0
    Great stop-over hotel.
    • Leisure trip
    • People with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Superb restaurant, comfy beds, and private off-street parking.

    Stayed in May 2023

Showing 1 – 25

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