Place du Capitole, 31000 Toulouse, France
#16 of 86 hotels in Toulouse
Guests' ChoiceBased on 521 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.8
Facilities
8.4
Staff
9.2
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 7 September 2024
Poh
AustraliaNone
Location, reception staff, cleanliness of the property
Stayed in September 2024
Reviewed: 7 September 2024
Susan
AustraliaCan’t think of anything.
Location, facilities, charm, friendly staff, Nespresso coffee machines in each rooms, easy to drop off bags and park. Room service. Everything really.
Stayed in September 2024
Reviewed: 5 September 2024
Fab
AustraliaFantastic location and beautiful building , Marco on front desk exceptional service thank you
Stayed in August 2024
Reviewed: 31 August 2024
James
United KingdomNothing really, the Brasserie was being refitted so was not open but plenty other options nearby.
Very easy to find, very welcoming staff. Interesting history. Quiet location despite being so central.
Stayed in August 2024
Reviewed: 29 August 2024
Lesley
United KingdomNothing
Great location Full of character
Stayed in August 2024
Reviewed: 28 August 2024
Aimée
SwitzerlandI have stayed before and I am returning customer because quality is so good. Location is of course perfect.
Stayed in July 2024
Reviewed: 21 August 2024
Amanda
CanadaThe decor in the room was outdated and could use a refresh.
The room was large and the bathroom was fantastic. The location of the hotel was perfect.
Stayed in July 2024
Reviewed: 18 August 2024
Dominique
AustriaBeautiful hotel with fantastic rooms and really friendly staff.
Stayed in August 2024
Reviewed: 15 August 2024
James
United KingdomBar was a bit basic
Location
Stayed in July 2024
Reviewed: 14 August 2024
Maree
Australianothing
we had a suite with a separate living area, the aircon was great.
Stayed in August 2024
Reviewed: 13 August 2024
Alan
United Kingdomnothing
service;staff.air conditioning.:comfortable lounge;breakfast
Stayed in August 2024
Reviewed: 12 August 2024
Barbara
United StatesMt friend and I were under the impression that breakfast was included but we were each changed for bfast as we checked out.
It was a lovely place to stay with helpful staff. I would definitely stay here again.
Stayed in July 2024
Reviewed: 12 August 2024
Jason
FranceNothing to add
Friendly helpful staff. Excellent room which was clean and well appointed.
Stayed in August 2024
Reviewed: 9 August 2024
Eldridge
United KingdomBreakfast! Expensive and poor
Stayed in August 2024
Reviewed: 8 August 2024
Richard
United KingdomI would have preferred a room that did not look into the slightly shabby rear courtyard, but not everyone can on the front. Nothing much else to say.
This hotel is situated just a few steps away from the very fine Place to Capitole and all the other attractions nearby. Nicely presented breakfast buffet.
Stayed in July 2024
Reviewed: 6 August 2024
Alison
FranceThis is our favourite hotel in Toulouse & we always stay there when visiting. Polite, friendly staff - nothing is too much trouble. Spotlessly clean & super comfy beds. The location is perfect for exploring this lovely city.
Stayed in August 2024
Reviewed: 5 August 2024
Fischer
United StatesIt’s an older building, filled with strange level changes. When you’re navigating with bags and a staff member doesn’t point out some of the trip hazards, that’s a problem.
Beauty, location
Stayed in July 2024
Reviewed: 3 August 2024
Amanda
United KingdomPerfect location with very friendly staff
Stayed in July 2024
Reviewed: 2 August 2024
Roy
FranceNothing
Perfect location and a fantastic building
Stayed in August 2024
Reviewed: 1 August 2024
Helen
United KingdomCreaky stairs and red walls but fine and fun for a few days
Fab location and all fine though no balcony . Opted for no breakfast and went to one of several lovely cafes on the square each day Toulouse is wonderful !
Stayed in July 2024
Reviewed: 25 July 2024
Andrea
New ZealandThe hotel told us that we could get reduced parkimg cost by paying them directly so we paid them €13 for 24 hours which would have been a good deal. Unfortunately the Indigo Capitole parking lot did not accept the ticket bar code the hotel gave us so we ended up paying an additional €30 to be able to exit the garage. Spoke to the attendant at Indigo and they couldn't make it work either. Don't let this put you off staying here but just make sure you don't pay for parking twice!
Great location. Very nice staff. The hotel has loads of chatacter. Would definitely stay again.
Stayed in July 2024
Reviewed: 18 July 2024
Christine
United KingdomThat I had to leave 😂
What a location! And such a warm and friendly greeting, lots of help and room was gorgeous. Would book again and recommend to any friends.
Stayed in June 2024
Reviewed: 14 July 2024
Rod
United StatesThere was nothing we didn't like about it. It was a thoroughly enjoyable stay.
Beautifully furnished and elegant yet tastefully modernised hotel. The staff were super helpful and friendly. The brunch was amazing. We wished we had eaten it every day compared to what was available locally. We didn't need lunch, so it was definitely better value than getting breakfast and lunch elsewhere. We would definitely stay again if we came back. You are two steps from the heart of the city, which we didn't realise. Highly recommended!
Stayed in July 2024
Reviewed: 12 July 2024
Benita
United StatesNo complaints whatsoever. We were satisfied and would stay again if we come back.
We loved this hotel. It's in an ideal location, the decor is lovely and the staff couldn't be nicer.
Stayed in July 2024
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