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  5. Reviews of Sure Hotel by Best Western Paris Gare du Nord

Reviews of Sure Hotel by Best Western Paris Gare du Nord 3 stars

224 Rue Du Faubourg Saint Denis, 10th arr., 75010 Paris, France

#1473 of 1,640 hotels in Paris

Guests' Choice

Review score

Based on 531 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    7.1

  • Facilities

    7.1

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 24 September 2024

    6.0
    No value for money.
    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Reception on Sunday night. They had no information from Booking.com. I had prepaid for this hotel stay online but the hotel asked me pay once again.

    The rooms are too small. The lift/ elevator is horrible. Very ordinary breakfast

    Stayed in September 2024

  • Reviewed: 10 September 2024

    6.0
    Ideal for a one night stop over close to Nord station.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The sliding bathroom door was opaque, unlockable and had a gap other occupiers could see through

    Fairly close to the station and very comfortable bed

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Clean room

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Nice Hôtel especially in terms of location
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small space especially the lift

    It was worth the money

    Stayed in August 2024

  • Reviewed: 6 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge even though advertised. Surrounding Area was very dirty and unsettling to walk through due to local residents

    The property was clean and neat

    Stayed in September 2024

  • Reviewed: 5 September 2024

    6.0
    Disappointing. We won’t return.
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    We booked a family room (double bed and two singles) but were put into two separate rooms - each with only one bed due to some ‘error’ - although our booking had been confirmed. When we realised each room only had one bed we asked for rooms with two beds as each adult would need to be with one child. The best they could manage was one room with two beds and one with one. Breakfast was overpriced for what it was - viennoiserie was rather stale. Rooms very small. Corridors and lifts tiny. But for the claustrophobic.

    Good location

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    A clean and well equipped hotel in great location for Gare Du Nord and access into broader Paris
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are small (like most we’ve used in Paris)

    Great location for Gare Du Nord / Saint Denis connections Room was clean, and well equipped We used it as an overnight stop for the Olympics and sight seeing - then access to the station. .

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Absolutely perfect for a quick overnight before a morning train!
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    I do not understand why some hotels put non-lockable doors on bathrooms. Whether I’m sharing this room with one or three people, I would still like a door I can close fully and lock on my bathroom! Our room here had a sliding frosted glass panel between the bedroom and bathroom that was not flush with the wall, and then a heavy curtain over it to for added modesty. I’m sorry, but I’d still rather have a solid door and a lock please! The location was great for access to the station, but otherwise I would not choose to stay here, personally.

    We needed a room with four beds for our family to overnight, ready for a morning train. The beds were clean and comfy, and the bathroom was a good size and also spotless. For what we needed, it was perfect. The location was also super easy from the main Gare du Nord, which is what we needed.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    7.0
    Room was comfortable, nice hot shower clean towels and linen, and we had a good nights rest
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    everything was fine just a little small but we only stayed one night

    Our room was small but comfortable and close to the train station great shower and had a good nights rest after the Olympic games Thank you

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Twin Beds
    • Stayed 1 night

    no fridge in room, no non-dairy milk at breakfast (we have allergy)

    perfect for 3 star hotel: staff was kind/accomodating, room was clean and comfortable. this is a city hotel so it's a tight squeeze but they make good use of it - family of 4 fit perfectly for 1 night. location was perfect for us at Gare du nord but the neighborhood can feel a bit unsafe at night.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Overall good
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Twin Beds
    • Stayed 2 nights
    • Submitted via mobile

    They gave us a wrong room and then we had to walk to another building. Elevator was so small, only one person and luggage.

    Location, breakfast and good staff

    Stayed in August 2024

  • Reviewed: 16 August 2024

    6.0
    not bad
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 4 nights

    the atmosphere around the hotel is a bit dirty

    near the Train and Metro stations.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    Elevator

    Stayed in August 2024

  • Reviewed: 11 August 2024

    6.0
    It could be better
    • Leisure trip
    • Couple
    • Family Double Room
    • Stayed 2 nights
    • Submitted via mobile

    After leaving the hotel, we started to get a red rash on our skin and it started to itch. After 3 days we went to a pharmacy and they told us it could have been bedbugs. Also, the air conditioning, even though it was on and it was 18 degrees, was not cold, so we were a bit hot during the day and at night, luckily we opened the windows because the weather outside was cooler than the air conditioning.

    The breakfast was good, the staff was very kind and helpful

    Stayed in July 2024

  • Reviewed: 10 August 2024

    6.0
    did the job, but considering the price, not somewhere I would choose to come again
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    poor location, feels rough at night time, small room. we paid for room during Olympics, was very overpriced. I wouldn't normally choose to stay there

    room was clean, had air conditioning

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good value for money really.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    Wifi didn't work too well which was annoying!

    clean and good location. Reasonable value for money and comfortable bed!

    Stayed in August 2024

  • Reviewed: 10 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy also wasn’t a good neighbourhood it was as very very dirty neighbour

    Stayed in July 2024

  • Reviewed: 8 August 2024

    8.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was small

    Very comfy beds, ac was lovely and shower was good.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    6.0
    Disappointing
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cramped and lift space was so small it accommodated just two cases and a passenger and that was at a push The price for one night was exorbitant at €400 but presumably because of the Olympics It claimed be part of the Best Western group but bore no resemblance to their properties in the UK

    Good room facilities albeit basic

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Nothing fancy but clean, perfectly adequate and very convenient for Gare Du Nord
    • Leisure trip
    • Family with young children
    • Family Room with Double Bed and Twin Beds
    • Stayed 3 nights

    Lack of blind in bathroom and massive illuminated outside window

    Room was well presented, breakfast was good and the area was also well presented. Easy walking distance to Gare Du Nord.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Comfortable, clean room near to public transport
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything

    Near to the train station. Good breakfast and nice clean room.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was very small, not enough space to open our suitcases

    Facial tissue provided, lift access (but can only fit 1 person and 2 pieces of luggage at a time), walking distance to public transport

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 5 nights

    Price is rather expensive

    Good location, good staff...

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Very convenient to Gare du Nord and very functional accommodation.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t handle contactless payments.

    Great modern and clean bathroom. Bedroom pretty good size.

    Stayed in July 2024

Showing 1 – 25

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