20 Place Du Maréchal Foch, 17000 La Rochelle, France
#2 of 46 hotels in La Rochelle
Guests' ChoiceBased on 83 hotel reviews
8.9Cleanliness
9.6
Comfort
9.3
Location
9.8
Facilities
8.8
Staff
9.7
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Declan
United KingdomDifficult transport from airport
Close to Old Port and great restaurants. Room 11 next to roof terrace. Easy access.
Stayed in September 2024
Reviewed: 20 September 2024
Dawn
United KingdomNothing. It was excellent
A beautiful boutique hotel perfectly located. Breakfast was lovely, I enjoyed the roof terrace and Victoria was extremely helpful and kind allowing me to stay on the terrace after check out.
Stayed in September 2024
Reviewed: 11 September 2024
Peter
United KingdomNothing.
Spotlessly clean and fresh. New, thoughtful, modern decor. Vanessa is super-helpful and welcoming. Merci!
Stayed in September 2024
Reviewed: 5 September 2024
Bridget
FranceNothing
Location, staff, room all very excellent. Had the best stay!
Stayed in September 2024
Reviewed: 27 August 2024
Stephen
United KingdomNA
Rooms, location, cleanliness, air conditioning, decoration 💪💪
Stayed in August 2024
Reviewed: 30 July 2024
Mark
United KingdomMy room was a little cramped….ok for a couple of nights but maybe problematic if staying longer. Also wi-fi problems in my part of the hotel
Modern hotel located in the most picturesque & lively part of La Rochelle. Vanessa was charming, helpful & informative.
Stayed in July 2024
Reviewed: 23 July 2024
Eimear
GermanyNothing
This was the perfect hotel for my stay in La Rochelle. Vanessa was very welcoming and gave me lots of helpful information about the area. The rooms were very clean, beautifully decorated and very comfortable. The hotel is just minutes away from the harbour and all the bars and restaurants but it's in a quiet area and I could sleep really well. I loved my stay there and would highly recommend to other travelers!
Stayed in July 2024
Reviewed: 14 July 2024
Elisabeth
United StatesThe hotel is located perfectly for visiting the city, within a short walk of everything. It is also right next to a convenient parking lot and is easy to access driving in from out of town. The staff were friendly and helpful.
Stayed in July 2024
Reviewed: 2 July 2024
Kelvin
United KingdomVanessa was the most welcoming host, nothing seemed too much effort. Parking could be an issue in high season
Stayed in June 2024
Reviewed: 15 June 2024
Rosemary
United KingdomWonderful location. Close to everything. Walking distance from the bus station too. Quality bed linen. Big bed. Very welcoming hosts. Made our stay comfortable and straightforward.
Stayed in June 2024
Reviewed: 7 January 2024
Jfc
IrelandThe people of La Rochelle are exceptionally friendly and helpful.
Wonderful location in great City, with a splendid choice of bars and restaurants
Stayed in December 2023
Reviewed: 11 December 2023
Brian
IrelandVery well located
Stayed in December 2023
Reviewed: 20 October 2023
Jane
IrelandOur room was quite small. If you are staying book a bigger room if one is available, if you are staying for more than one night.
Beautiful location. Lovely entrance right onto the square and near the harbour. Breakfast was all locally sourced produce. We were warmly welcomed on our arrival and given fantastic information on where to walk and eat that evening which was spot on.
Stayed in September 2023
Reviewed: 17 October 2023
Patrick
United KingdomSuperb location. My room was fairly small, but it was comfortable enough and clean and the staff were very friendly. It's a great base for exploring La Rochelle and Isle de Rey.
Stayed in August 2023
Reviewed: 8 October 2023
Matthew
United KingdomNothing I could think of to mention in a negative way about this property or staff. all I would say is there is no lift but we were asked if we needed any help uk move our luggage into the room
On arriving at un Hôtel en Ville we had already left a hotel due to a bad room, Vanessa was fantastic right from the start she spoke excellent English and due to our previous situation she immediately decided to upgrade us to a larger room free of charge, the room was lovely with separate shower room and toilet, the bed was very comfortable and whenever we left or retuned to the property the staff asked if we were ok and couldn’t have looked after us any better.
Stayed in September 2023
Reviewed: 28 September 2023
O'donnell
IrelandNo issues with it myself, but it is a single room and pretty small. Just a point to note.
The manager/host Vanessa was lovely, gave great local information. Location is fantastic. Bed was comfortable. Good value comparable elsewhere. So excellent budget option.
Stayed in September 2023
Reviewed: 21 September 2023
Philip
United StatesNothing
Vanessa is the Queen of LA Rochelle! We loved her attitude and help!
Stayed in September 2023
Reviewed: 17 September 2023
Christina
FranceNothing we can think of
A small boutique hotel situated about 5 minutes walk from the centre of La Rochelle. The rooms are comfortable and beds superb. We can’t speak more highly of the hotel, nor the welcome we received.
Stayed in September 2023
Reviewed: 14 September 2023
Anne
IrelandGreat location, very comfortable, perfect for short stay
Stayed in September 2023
Reviewed: 11 September 2023
Martyn
United KingdomVery compact room so all rather snug.
Really lovely, friendly, super helpful owner, very chic and attractive decor, beautiful roof terrace, all high end quality appointments and equipment, comfortable and very attractive.
Stayed in September 2023
Reviewed: 7 September 2023
Melissa
United StatesNothing comes to mind!
Vanessa was such a delight. I booked my stay here based on reviews of the staff (as well as location & design) & I couldn't have been happier. She was so helpful trying to get us a taxi & incredibly sweet to follow up if we got to the concert we were in town for. The room was very nice & I enjoyed the design. I also adored that there was a hair diffuser attachment with the hair dryer in the room. A true rarity any woman with curly hair will be thrilled to see.
Stayed in August 2023
Reviewed: 3 September 2023
Ruth
United KingdomNothing. I had a wonderful 2 night stay.
Central location. A few minutes walk from old pier and numerous restaurants Spotless. Modern decor. Breakfast IS available contrary to details on booking.com. Bed very comfortable. Shutters. Good air conditioning. Water and toiletries provided. Wonderful host Vanessa and staff were so pleasant and efficient. I would definitely stay here again. Be aware that when given the entry code that the front door is heavy and requires a good push to open
Stayed in September 2023
Reviewed: 19 August 2023
Stuart
FranceVery good location with very tastefully decorated room and comfortable bed
Stayed in July 2023
Reviewed: 13 August 2023
Sara
United KingdomWiFi was a bit patchy but only a minor issue.
Lovely rooms, compact but well thought out and very comfortable. Location was excellent and very quiet.Free water supplied was a bonus. Vanessa was a star! Communication was excellent -she sorted out a taxi for us and made sure it arrived - she couldn't have been more helpful. We also met two other staff members at check in/check out and they were also delightful. Will definitely recommend and stay again if we are in the area.
Stayed in August 2023
Bonndorf im Schwarzwald, Germany
Poggio alla Malva, Italy
Oudtshoorn, South Africa
Caen, France
Cambridge, UK
Punta Cana, Dominican Republic
Mae Rim, Thailand
Altaussee, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content