20 Place du Capitole, 31000 Toulouse, France
#3 of 88 hotels in Toulouse
Guests' ChoiceBased on 401 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.8
Facilities
8.8
Staff
9.5
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 25 June 2024
Sarah
United KingdomPoor seal on the shower screen meant the floor got very wet every time we showered and a couple of the fixtures in the bathroom were broken
Excellent location and our room opened out onto Capitole Square which was lovely. Good sound proofing and comfy large bed made for a good nights sleep. Early check in facilitated and the staff were friendly/helpful. Good selection at breakfast.
Stayed in June 2024
Reviewed: 24 June 2024
Victoria
United KingdomFriendly welcome. Clean room.
Stayed in June 2024
Reviewed: 23 June 2024
Ann
AustraliaNo fridge in the room.
Wonderful location looking across the beautiful town hall. The staff were very friendly for a large hotel.
Stayed in June 2024
Reviewed: 17 June 2024
Josée
CanadaMissing a mini fridge
Location, cleanliness, great breakfast
Stayed in June 2024
Reviewed: 16 June 2024
Gregory
United Kingdomnothing to dislike
close to all amenities, clean tidy good choices at breakfast. staff nice and friendly.
Stayed in June 2024
Reviewed: 13 June 2024
Romeo
United StatesLocation and service
Stayed in June 2024
Reviewed: 12 June 2024
Victor
AustraliaLocation
Stayed in June 2024
Reviewed: 10 June 2024
Linzi
CanadaThere was a bit of construction around the hotel entrance but that was a very mild and necessary inconvenience.
The room and the bathroom were larger than expected, very clean and comfortable. The location, right on the main square, made it easy to take in the charm of the historic area in Toulouse when we were there for less than a full day. The breakfast, served early for travellers like us, was excellent. Staff were very helpful in supporting our stay and travel.
Stayed in June 2024
Reviewed: 3 June 2024
Elizabeth
PeruNothing
Everything specially the service
Stayed in May 2024
Reviewed: 2 June 2024
David
CanadaWe would have liked to have had a couple of extra amenities in the room, such as a fridge and safe. Also there were no tissues. These are common items that would be expected in this level of hotel.
The breakfast was very good with hot and cold variety. The location right on the Place was ideal with bars and restaurants right outside the door. The staff at the front desk were very helpful and spoke excellent English.
Stayed in May 2024
Reviewed: 2 June 2024
Cathy
United KingdomNothing at all - just get you parking ticket sorted by reception before you leave or you can’t get out 😂
Superbly located in the very centre of Toulouse. Very new bathrooms and comfy bed and great service. Really good value for money!
Stayed in June 2024
Reviewed: 31 May 2024
Richard
United Statescould provide an ice bucket with ice for cool drinks
Location was great and the staff were helpful
Stayed in May 2024
Reviewed: 30 May 2024
Fiona
United KingdomStaff superb
Excellent hotel and in the center of toulouse perfect for all.the shops ,bars and restaurants
Stayed in May 2024
Reviewed: 28 May 2024
Janet
United KingdomIt was a lovely hotel and the staff were friendly and welcoming. Could not have asked for more. Would use this hotel again if we were in Toulouse.
Stayed in May 2024
Reviewed: 27 May 2024
Cristina
PortugalPoor Hairdryer- Requires constant button pressing, impractical for long hair. The reception staff needs significant training in etiquette and professionalism. Instances such as walking around with unzipped trousers in front of guests are unacceptable. Additionally, revealing a surprise planned by my partner during check-in was inappropriate and ruined the moment.
Excellent Location- Easily walk to all major tourist spots. Good Room- Comfortable and met expectations. Great Breakfast though the pancakes were tasteless.
Stayed in May 2024
Reviewed: 25 May 2024
Angela
United KingdomAttentive, helpful reception staff and great central location.
Stayed in April 2024
Reviewed: 21 May 2024
Gemma
United KingdomNothing everything was amazing
This hotel saved my sanity, after originally booked into another hotel in a different area I needed out of it and whilst sat in the square I went on booking.com and found this great location great hotel so I booked in the morning and 2hrs later our bags were dropped off ready to check in and I’m so glad I did it changed the outcome of my city break.
Stayed in May 2024
Reviewed: 16 May 2024
Jennifer
FranceGreat location, quiet rooms despite the busy square outside, didn't have to queue for breakfast, comfortable room temperature. The parking arrangement also worked well.
Stayed in May 2024
Reviewed: 12 May 2024
Heck
United StatesThe hotel was in a great location, the staff was helpful, the room clean, the bed was comfortable, and there was a good breakfast selection.
Stayed in May 2024
Reviewed: 7 May 2024
Heck
United StatesGreat location. Clean, quiet, good breakfast, comfortable beds, helpful staff.
Stayed in May 2024
Reviewed: 6 May 2024
Chris
United KingdomI wasn't sure the room heating was working as it should.
The location of the hotel in the Place du Capitole is dramatic and convenient, though the rooms do not look out to the square. The rooms are clean and fairly comfortable, perhaps slightly cramped but well equipped with a good bathroom. The staff were very helpful and breakfast was a good quality buffet.
Stayed in May 2024
Reviewed: 1 May 2024
Laura
NetherlandsThe only thing that could be improved is the temperature of the room. It wasn't possible to regulate that.
It is a wonderful location, a nice and quiet room and friendly staff. The breakfast buffet was good as well. Would definitely recommend this place for a nice stay in Toulouse.
Stayed in April 2024
Reviewed: 28 April 2024
Hp
AustraliaStaying too short here
Very friendly, polite and helpful staffs. The room is so clean and comfortable. Very convenient location, close to all main attractions in the city center.
Stayed in April 2024
Reviewed: 25 April 2024
Loretta
AustraliaExcellent buffet breakfast, helpful and accommodating staff-I arrived at 2.45 am due to a delayed flight and lost luggage. Reception staff assisted to organise a taxi to meet me at the airport and bring me to the hotel.
Stayed in April 2024
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