Only one very slow lift that caused delays at times. Bathroom was very small

Superb location in the old town. Room was new though rather small. Breakfast was good considering the very limited space available in the lounge

Stayed in September 2024

The stairs are quite old, circular stone steps. I liked them for their "atmosphere" but I did slip and fall a few steps. So anyway they could be made safer would be great.

The location was really great, right in the Old Town. We walked by the Lake, walked in the shops in Old town, and walked to restaurants very near by.

Stayed in August 2024

Shower cramped and at awkward angle. Toilet had a strange smell. Carpet heavily stained. Room smaller than expected for a premium room. Photos made it look more spacious.

Excellent location and parking discounted. View was a bonus and staff friendly and helpful. Good recommendations on where to eat.

Stayed in September 2024

Bed could have been better.

Excellent location in old town, good room, modern bathroom. Very good buffet breakfast. Friendly, helpful staff.

Stayed in September 2024

Too cramped

Location and staff

Stayed in September 2024

The coffee was terrible.

Location was excellent, and quiet despite being in a very crowded area. Beautiful rooftop views and a very welcome elevator.

Stayed in September 2024

The location is excellent. Parking is close by and the family suite was huge. The bed is a Murphy bed so can be put up if you need space. The staff was responsive to our requests.

Stayed in September 2024

The lift (although grateful there is a lift) and small section in the hallway that has an extremely low ceiling height and They don’t make this visible enough

Location and view from our room

Stayed in September 2024

Price for the room vs. amenities was a little high

Amazing location, very central, simple but comnfortable rooms and helpful / available staff

Stayed in August 2024

The hotel room itself was ridiculously small. We booked the "Charming Hotel Room with City View" as we wanted the view, however, the view was terrible as you could only see a couple of neighbouring rooftops. The hotel isn't really bad, I would just recommend going for a larger room if you do decide to book here. We could barely fit in the room with our suitcases.

A good hotel in a very central location in the old town of Annecy. When you walk out the front door, you are immediately in the action with bars and restaurants in all directions. The staff were friendly and helpful when we asked about parking near the hotel.

Stayed in August 2024

Very basic breakfast

Excellent location, nice big family room

Stayed in August 2024

Overpriced for the standard. Expected the premium rooms to be much nicer. Shower head wasn’t clean and some lights in the room didn’t work.

Fabulous location. Great breakfast.

Stayed in August 2024

I would say that my only "con" is the price, I do find it a bit overrated for a 3 star hotel but I guess it's the price of being downtown.

We had an excellent time in Annecy and the hotel's location is a huge + if you're looking to stay downtown. You can walk to the main attractions and the hotel is surrounded by A LOT of restaurants and ice cream shops. The rooms are comfortable. I was a bit worried by the noise at first when I saw that the main door is right by a lot of restaurants but it turns out that it is very quiet (our room was on the 5th floor though). Check-in and check-out was smooth and the staff very nice. Also, I used the Parking they recommended and was able to get a discounted price.

Stayed in August 2024

Pretty expensive for a small, basic room

Location was great, comfortable bed and nice bathroom

Stayed in July 2024

Needs some love, painting/refresh

Great location

Stayed in August 2024

Beautiful and comfy room with view and space for all the family. In the heart of Annecy.

Stayed in July 2024

Very nice little hotel in the middle of annecy. Literally in the city center. Perfect location!

Stayed in July 2024

All good.

Right in the heart of the action of the old town, no better location. Great views of lake, canal, isle and people. Very comfortable.

Stayed in July 2024

Only bath with hand shower. Could get the bedside lights to work - was going to inform reception but they were very busy.

Location was brilliant.

Stayed in July 2024

The bed wasn’t super comfortable but the room was nice and newly renovated. The bathroom wasn’t great and had a weird set up (toilet right behind the door). But it was clean enough and we enjoyed our stay here. It was a bit confusing as you arrive as you need to go in the elevator up to level 1 to reach reception. Just note that there isn’t heaps to do in Annecy so if you planned it as a stopover as we did on our way to Switzerland, I would just go directly to Switzerland. It was a cute town but probably not worth the stop over.

This was a nice little hotel and in a good location.

Stayed in June 2024

You could hear hallway noise very easily. my room was at the elevator and I heard people all night and all morning in the hallway, they werent necessarily loud, just thin walls I guess?

Amazing location!! right in old town, steps from all the restaurants and shops, and maybe a 5 minute walk to the lake. Breakfast was delicious! Room was amazingly quiet from street noise.

Stayed in July 2024

The bed was our downfall. The mattress sunk in the middle. Room amenities were basic but that is okay when you are only staying 1 night.

Amazing location and friendly staff. Our room size was okay. Helpful advice on where to park. Everything in such close proximity.

Stayed in July 2024

The shower was not high enough to have a proper shower

The view and location

Stayed in June 2024

Location, room and breakfast was great.

Stayed in July 2024