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Reviews of Hôtel du Musée 3 stars

11 Rue Du Grand Prieuré, 13200 Arles, France

#6 of 41 hotels in Arles

Guests' Choice

Review score

Based on 190 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 21 October 2024

    9.0
    Great nowhere better
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Towels A tiny bit too expensive Very hard stairs for old people Main problem breakfast coffee machine ugh Give people filter coffee

    Good location Tasteful

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very lovely hotel in a great location near the Rhône.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The stairs were dark until you found the light switch. The stairs are not suitable for children or older people,

    Very helpful staff and a perfect location. The room was small as usual but clean, serviced every day and comfortable.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location, wonderful staff

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Lovely hotel great location, facilities and staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff, comfortable room, lovely breakfast

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    A great location for a few days in Arles.
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    A decent room in a beautiful old building. The beds are comfortable and the room is very clean. The central patio space is a lovely place to read, play cards or have a glass of wine. Breakfast is offered, but we didn’t have it so can’t comment. The location is very central to all the sights and only a 15 minute walk from the station.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had to walk up 3 flights of stairs to get to our room

    Location is superb - in the centre of Arles walking distance to most attractions

    Stayed in October 2024

  • Reviewed: 9 October 2024

    9.0
    Had a pleasant and relaxing stay visited all the things I wanted see with a short walk.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Room was OK but could have been a bit bigger.

    Location was good - ancient building in a quiet location in an ancient road - handy for the train stsation, river walks and old city with the roman munuments. Breakfast was fantastic and as much as you could eat. Romantic inner courtyard for a quiet drink in the afternoon or evening. Very friendly and helpful staff, and appeared to be family run. Weather was very hot, but room was cool with A/C if you needed it.

    Stayed in July 2024

  • Reviewed: 6 October 2024

    10
    Exceeded our expectations. Fabulous location and friendly, helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    The location was fabulous and the staff were really helpful.

    Stayed in October 2024

  • Reviewed: 25 September 2024

    8.0
    Great place, easy to get to and wonderful breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower was a bit tricky. Water seemed to seep out easily

    Centrally located and very clean

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only found out that they offer drinks in an evening by finding a menu on the table. Why is it not pinned on the notice board? Small bottles of water would be appreciated in the rooms. Better drinks facilities in the room with cups, not paper. Should offer the location map to guests. We had to ask.

    Location, good breakfast, attentive staff. Comfortable room. Easy check in and out.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Wonderful.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Outdated furniture, but still OK.

    Nice room, helpful staff, great shower., and absolutely, outstanding breakfast.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    The hotel is in a great location and very quiet at night.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Towels were a little thin.

    Great location. Nice staff. Room was nice. There was no elevator to our floor. Just be aware if you have mobility issues.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    A perfect introduction to a beautiful town and travelling solo.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Only thing is that walls are a little thin and I had a very noisy wall-mate. But it didn’t disturb my sleep at all- I slept like a log!

    The location was superb, neighbouring two of the major tourist attractions of Arles. The room was also very comfortable, breakfast was varied and fresh, and staff were attentive and very very friendly. It was the quality of service that really made the stay outstanding. As a solo traveller, I felt safe, could ask for advice and recommendations, and it really gave me the confidence to make the most of the trip.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Our stay at this hotel was wonderful! Lawrence and staff were friendly and helpful. The hotel is charming, clean and breakfast was delicious with many options. We would definitely recommend.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Original and tasteful

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Brilliant and largely because the hotel was so well located.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    The room was very small. Nowhere to keep an open suitcase. I was alone in a double room; it would have been tight with a second person in the room - moving about etc.

    Staff were very friendly and exceptionally helpful when I had car trouble - making phone calls for me and giving general advice

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Brilliant Breakfast

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Great stay, highly recommended
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked the location, the patio and the kindness of the staff. The room was spotless and very comfortable. The breakfast also very good.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Central location,good breakfast and friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower cubicle a bit small.

    Breakfast is very good.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Very nice indeed.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    If you come to the hotel by car, parking is not straightforward. It is in a resticted section of town with barriers. I parked about 750m away and walked. There might be a way to get a car close but it was not obvious.

    Good breakfast, comfortable room, good shower and wifi. Aircon was a blessing in the heat. Great location, right by the river in the old part of the town. Arles is lovely.

    Stayed in August 2024

  • Reviewed: 5 July 2024

    10
    Superb location, the pictures is like the exact reality of the hotel and the room, extremely clean hotel, very friendly
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything about it! The only thing is that the single room is not sound proof so you can hear the neighbouring room.

    Superb location and very clean hotel with air conditioning. Great price. Breakfast is descent. I love the hotel and I will definitely book again there. The size of the single room is perfect for one person. More than needed if you spend all your day outside.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Novel, historic hotel, handy location with helpful staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Traditional property in centre of town, close to all amenities, walkable from railway station. Friendly, caring staff, lovely breakfast which can be taken in the small courtyard. Room was nice, air-conditioned.

    Stayed in June 2024

  • Reviewed: 4 July 2024

    10
    Clean, welcoming hotel. Very conveniently located.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It was all great

    This hotel is on the edge of the old city, very near many of the historical sites, immediately across from one of the museums and not more than 10 minute walk from just about anywhere in the old city. The staff was informative and welcoming. Breakfast was A+. The room was very clean, very quiet and the bed extremely comfortable.

    Stayed in June 2024

  • Reviewed: 3 July 2024

    9.0
    Happy Stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs

    Perfect Breakfast

    Stayed in July 2024

  • Reviewed: 1 July 2024

    10
    REPEAT VISIT - THAT PROVES HOW FAB IT IS
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    I have been here many times and cannot fault it - i love ir here

    Beautiful breakfast room and outside terrace and nice selection from hot to cold options - you will leave full and the terrace is a beautiful place to wake up and eat breakfast ad plan your day I have stayed in the rooms of the main body of the hotel and they were great, but this time i booked a suite which has been a beautiful modern addition too - i wished had booked for longer - it was so fresh and comfortable Location is so close to the river bank and close to centre of town

    Stayed in June 2024

Showing 1 – 25

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