5 Rue des Carmes, 5th arr., 75005 Paris, France
#120 of 1,642 hotels in Paris
Guests' ChoiceBased on 229 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 27 September 2024
Anthony
United StatesThe room was very small and barely space to keep your luggage. Having seen similar room sizes in large cities like New York, I was not too surprised and could make the best of it, especially given the location and price.
The location was great and the hotel lobby and rooms were well kept and clean. The rooms were very small though. Besides that, everything else was very good for the price.
Stayed in September 2024
Reviewed: 26 September 2024
Lucy
United KingdomThe desk / table was tiny. It made it really difficult to work at the desk. I was staying alone, but if my partner had come too, we would have felt very cramped
Fantastic location. Quiet, comfortable room, but very small!
Stayed in September 2024
Reviewed: 15 September 2024
S
United KingdomStrange smell in the corridor
Beautifully decorated hotel and in a very good location
Stayed in September 2024
Reviewed: 15 September 2024
Mengjie
United KingdomThe room is a bit small and is difficult to open big suitcases.
Great location. The staff are very friendly.
Stayed in September 2024
Reviewed: 13 September 2024
Snezana
United StatesSlamming doors at all hours that would make walls shake.
Clean and new in a good location
Stayed in September 2024
Reviewed: 4 September 2024
Tony
United StatesWe loved how clean the hotel was. The bathroom and the product were very nice as well. The location was perfect for hoping around to any area in the city. We had an amazing time and would recommend this hotel to anyone traveling to Paris.
Stayed in September 2024
Reviewed: 4 September 2024
Nancy
United StatesBeautiful room, great amenities, local to a lot of shops/restaurants.
Stayed in August 2024
Reviewed: 2 September 2024
Therese111
AustraliaRestocking the coffee pods would have been appreciated for a 2 night stay- only two pods were given for two people for the entire stay. Fridge didn't work, we thought it was the fridge settings but it was not, which was annoying as we had food that we needed to throw as it went off. Hotel couldn't help with providing ice.
Spacious, clean room. Loved the little balconies with the views of notre dame and the pantheon Great location. Great and thoughtful amenities. Loved the shower Comfortable bed and pillows. Late checkout was nice. Electrical blackout blinds were great
Stayed in August 2024
Reviewed: 1 September 2024
Nelia
CanadaVery small room. Was fine for one night, but would’ve been really tough for a longer stay.
Breakfast was really good, room was clean and had a nice bathroom. Staff were helpful and pleasant.
Stayed in August 2024
Reviewed: 25 August 2024
Sergii
SwitzerlandThe hotel confirmed an early checkin, but when we have arrived, the room was not ready for another couple of hours. It is inconvenient. Please don’t misguide visitors with false promises.
Friendly people, good location, decent breakfast. Overall good experience, despite a small inconvenience mentioned below.
Stayed in August 2024
Reviewed: 23 August 2024
Sarah
United StatesHad to wait for an hour to check in due to turning over rooms. Initially we were placed in a room right next to the lobby; it is fantastic that the hotel has an option for those with disabilities but we did not need such accommodations and did not love that location. Fortunately, we voiced our concerns to the hotel and they promptly offered us a different room on another floor, which we loved, so 10/10 for service and responsiveness to guests.
Fantastic location, clean, updated, and modern bedrooms with comfortable beds and well-functioning AC with adequate storage for a short stay, clean and new-looking bathroom, cute balcony window, responsive and caring staff (responded promptly and thoroughly to our concerns and also provided thoughtful recommendations for local restaurants), excellent value!
Stayed in August 2024
Reviewed: 22 August 2024
Rosa
AustriaI asked for the possibility to check in early.but never got an answer from the hotel. I arrived early and could leave my suitcase in the luggage room. I had booked a superior room and had understood it offered a nice view. I asked the receptionist to confirm this since my son who was travelling with me was visiting Paris for the first time and I really wanted the whole experience to be special. I got very vague answers and it turned out, the room was facing a wall... When I booked, I also requested 2 separate beds but we got a double bed. I didn't feel like making a big deal of these things but I found it disappointing. The breakfast was very basic, quite underwhelming for a 4 star hotel. There's definitely room for improvement here.
The location is great. Very comfortable bed and nice bathroom. Everything spotlessly clean! Mini bar offering free water. The coffee at breakfast was very good.
Stayed in August 2024
Reviewed: 22 August 2024
Andreas
GreeceThe hotel is clean and excellent situated. The road is quite and access to metro is very good. Their staff is accommodating and the breakfast is dissent. Liked the all day free candy and dried nuts bar. All in all a very good choice and value for money.
Stayed in August 2024
Reviewed: 22 August 2024
Liliana
GermanyThe place was perfect for our stay during the Olympics, very friendly staff, the manager from Mexico helped us a lot with some tips. The rooms are really comfortable, we slept very well. We even wanted to extend our stay, unfortunately the hotel was fully booked. Great location, would stay there again.
Stayed in July 2024
Reviewed: 19 August 2024
Michelle
United StatesNothing. All was great
Very good customer service. Sent a survey before we even got here to see if there was anything they could do. Davis excellent directions from Charles de gaal to the hotel on public transportation. And when we got here they had upgraded us as well. Very nice and the reception was excellent and professional.
Stayed in August 2024
Reviewed: 18 August 2024
Ignacio
United KingdomRooms are a bit small. I travelled with kids and there barely any space left outside of the bed
Modern room. Cleanliness. Friendly staff. Great location.
Stayed in August 2024
Reviewed: 17 August 2024
Nirupama
United KingdomWe stayed 3 nights at this hotel. The Housekeeping was not great as just the bed was done and nothing else was done. We had to use the same coffee mugs and the cleaner even forgot to replace the towels though she took the used ones.
The hotel was clean and neat. The room was comfortable.
Stayed in August 2024
Reviewed: 17 August 2024
Rb
SingaporeNothing. Everything was great.
It was perfect. Easy and the staff were super helpful. The metro station is literally less than 1 min away from the hotel - which made travelling easier. The room was clean and great working order. Tons of little bakeries around which open at 6am as well as cute restaurants.
Stayed in August 2024
Reviewed: 12 August 2024
Georges
SwedenAll of it
Excellent service and restaurant recommendations!
Stayed in August 2024
Reviewed: 8 August 2024
Katya
GermanyWater pressure in the attachable shower was really weak in one of the most expensive rooms. So weak that you just can’t use it. Women will understand. I’m talking about hygiene. Manager said it was all the same in all rooms. But it wasn’t. We discovered that when we switched to a cheaper room. It wasn’t great. But better. Nespresso pods won’t be renewed. That’s weird for a four star hotel. Even weirder is that you don’t get new cosmetic kits with cotton swabs and stuff. TV didn’t work. I don’t need it. But it was paid…
Location. Everything is new. Stuff is very friendly.
Stayed in August 2024
Reviewed: 8 August 2024
Denysenko
UkraineSo friendly staff) Beautiful location and room is so tidy) very clean and we had everything we need in the room
Stayed in August 2024
Reviewed: 7 August 2024
Lianette
United Statesno laundry
excelent location, beautiful hotel, clean, had everything i needed
Stayed in August 2024
Reviewed: 29 July 2024
Fu
Chinafor twin beds added together they are same size as a big bed
good location. quiet. very helpful staff! room is very well equipped
Stayed in June 2024
Reviewed: 25 July 2024
Alexis
FranceNothing, it was all good.
The location is good, walking distance from Notre Dame and several other city marks. The hotel is new, clean and the room was spacious and with a new view (Junior Suite).
Stayed in July 2024
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