the spa was not the best, but it's ok

Good location in the city center and just next to the train station

Stayed in June 2024

Toilet totally separate from the bathroom (across entrance hall) with its own wash basin but no towel or soap. No soap in bathroom either and do had to use shower gel in shower. Staff at breakfast did not man the entrance desk and although at least 3 on duty all were in the kitchen for over 5 minutes so we ended up just sitting at a table and helping ourselves.

Great room and extremely friendly staff on reception.

Stayed in June 2024

I thought this facility had laundry and is one of the reasons I booked here. Also the hot tub wasn't hot but had cool water, which was unexpected.

Felt safe in the midst of a college town, roomy and comfortable. Liked the steam room and pool area. Staff is super helpful. Easy to walk to the train station, the office of tourism and many places to eat.

Stayed in June 2024

Breakfast

Position

Stayed in May 2024

Not much negativity, the only thing for the rooms would be the TV, outdated (not a smart TV, couldn't connect to anything) and pretty small for the room sizes, we checked other rooms too, and it was the same throughout. The hot tub wasn't great, warm temperature and was constantly switching itself off, not sure if this was intended or not, but definitely not something I was expecting. Not the hotel itself, but travelling by bus, you'll need the app or get a day ticket to travel these services. Honestly France is so far behind in travelling, no idea why they dont make everything contactless would be so much easier to travel like London/UK

Room was very spacious and the beds comfortable. Bathroom facilities were impeccable, especially the shower. Pool and sauna were amazing, we spent most evenings in there. Ideal location, close to train station and in the centre of town. The whole town is easy to navigate in general. Great selection of breakfast choices, mostly continental, but there is cooked food buffet style available.

Stayed in May 2024

Breakfast could be better

Stayed in May 2024

Nothing

Position

Stayed in May 2024

Would not recommend planning to sleep on the sofa beds. No bar fridge.

Good hotel near the train station. Kids loved the pool. Stayed in the family room and was very spacious. Had an issue with the room type when we arrived but it was sorted out in a helpful and professional manner. Very good breakfast with good accommodations for gluten free. Would stay again.

Stayed in April 2024

Little outdated facilities but clean 4 stars hotel

Location, staff

Stayed in May 2024

For a 4 star hotel very avarage breakfast

Nice, comfortable ,spacious room, well equipt

Stayed in May 2024

Late check in - planned for 3pm, didn't get keys until 4.10pm

Staff very helpful with finding us a restaurant for the evening

Stayed in April 2024

On the website it states there is parking. There is, but costs €25 per day. The room had three missing panes of glass between the bedroom and shower. There was mould in the shower and some lights were broken in the bedroom. At checkout we were presented with a non itemised bill. We paid it. We then asked to see the bill itemised to learn that we had been charged for two breakfasts even though our booking didn’t include breakfasts and we had only had one breakfast there. We were told at Reception that we could order Omelette at the breakfast, we couldn’t. The scrambled eggs were not good. Reception advised us that supermarkets were closed on Sunday and we acted accordingly. Later we found out they were open until 12.30pm. When you book on booking.com and select for two people and pay, you discover that it is for one person and have to pay a second person supplement, which we did at check in. So be very careful with booking and bill at checkout.

Very centrally located, with a generous sized car park. Good swimming pool and steam room

Stayed in April 2024

We got an apartment next to the hotel. It appeared that the renovation of the apartment was a rush job.

The location, walking distance to most areas of interest in the town. Good breakfast.

Stayed in April 2024

Jacuzzi was not warm neither was the steam room. The hotel mention safety guidelines which might be different to the ones we are used to in the UK. Lovely spa staff though

Lovely location and wonderful staff. Huge confortable bed in spacious room.

Stayed in April 2024

Stunning hotel close to the city centre

Stayed in February 2024

Heating not adequate. Heater in bathroom was not working. Outside temperature around freezing, cold but not exceptional. Prize for breakfast too high, considering poor quality.

Good central location.

Stayed in January 2024

The Spa jacuzzi was cold.

The hotel from the internet seemed very modern - but was a little tired. The room was of reasonable size. The hotel is centrally located in Tours. The hotel had a Spa which was an added plus.

Stayed in December 2023

It was all fine.

It was very near things which is one of our favourite things, apart from being a long way away. We don’t like being reasonably near as it doesn’t really mean much and makes it difficult to think with any clarity or keep from bickering about money. Just across the road from the hotel is the hotel de ville which I’m told was designed by the famous Spanish architect Jose Flamingo who converted into a town hall and leisure centre for the disabled and people with ADHP. On the corner there is a restaurant which sells spaghetti bolognaise and toast, and along the road is a shopping centre which sells things from coats to pieces of nice cake. Will be staying at this hotel again but for more days and night next time so that we get a chance to visit the station and church.

Stayed in October 2023

Having a kettle to make tea

Breakfast okay but a little expensive for what you have.

Stayed in November 2023

No breakfast provided. For the price, breakfast should be included.

Neat and lux feel.

Stayed in November 2023

The hotel bar is shut on a Sunday, though bars are close by but very busy. Maybe being a 4 star hotel consider fitting bedroom bar fridge’s. Pool steps are dangerous to get in and out off. No pool towels asked a member of staff, said they would bring some but they never arrived.

Location was great, we stayed on a Sunday when the hotel’s restaurant was closed. We didn’t have to walk far as there are many restaurants close by. Good secure parking. Had a comfortable nights sleep.

Stayed in October 2023

Receptionist had no knowledge of the local area or facilities or had no wish to share her knowledge with us. Also at breakfast we were the only couple in the breakfast room and all tables were free and yet the lady on duty felt it necessary to clear away the plates from our table whilst I was STILL EATING the food from one of them

Size of the bed. It was xxxxxxl huge 👍

Stayed in October 2023

Breakfast very average with refusal to cook a boiled egg & bacon replenishment on the buffet taking ages.

Location great. Reception staff great.

Stayed in October 2023

nothing

location.

Stayed in September 2023