10/12/14 Rue Sainte-Adelaide, Les Chartreux, 13004 Marseille, France
#7 of 111 hotels in Marseille
Guests' ChoiceBased on 130 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
7.4
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 15 June 2024
Rowland
United KingdomClean, staff efficient
Stayed in June 2024
Reviewed: 12 June 2024
Alan
United StatesWe would not stay here again as the 2.3 miles from the port in the hotel description was very misleading. Once you left the hotel property we didn’t feel safe in having to travel to the metro station to go down to the port. The restaurant’s menu was very limited and didn’t change once during our 4 night stay. Would have appreciated some gluten-free bread at breakfast. The eggs were often cold, but found we could order eggs on request.
It was a very nice hotel with fitness center and pool. Mae at the main desk was so cheerful and always checking in with us to see if we were enjoying our stay.
Stayed in June 2024
Reviewed: 3 June 2024
Carolina
IrelandNothing
It was very clean and very organised everything
Stayed in May 2024
Reviewed: 27 May 2024
Orlagh
United KingdomWe ate dinner one evening in the restaurant and it was the worst meal I've ever had. The staff is restaurant could have been more efficient and friendlier.
The breakfast was perfect, there was a good selection of hot and cold food. Additionally you could order omelettes fresh. The location is great, 10 minute walk to the metro and 5 stops into the old town. The reception staff were very friendly and helpful. There a is a suoermarche 5 mins from the hotel too.
Stayed in May 2024
Reviewed: 22 May 2024
Amit
FranceThe food menu should have more options
Very calm and comfortable place to spend time with Family
Stayed in May 2024
Reviewed: 15 May 2024
Damien
Irelandvery clean good breakfast
Stayed in April 2024
Reviewed: 13 May 2024
Donatella
FranceBreakfast is too expensive for the choices proposed
Position, facilities, parking, rooms
Stayed in May 2024
Reviewed: 12 May 2024
Fanni
GermanyStaff is great, everybody is super nice and helpful! Breakfast was rich, had lots of options to choose from. Room was clean and big enough ☺️ w If we are in Marseille again, we will be definitely staying here 🤩
Stayed in May 2024
Reviewed: 6 May 2024
Avri
IsraelI couldn't adjust the climate control in the room it was too high during the night. Breakfast was very good with big variety and a lot of choice.
Stayed in May 2024
Reviewed: 3 May 2024
Florin
RomaniaThe breakfast room could be bigger
Very varied breakfast with very good quality products. Very easy access to the hotel parking lot even before check-in. The staff was very professional and gave us all the information we needed.
Stayed in April 2024
Reviewed: 2 May 2024
Oleg
United KingdomNothing to complain about.
Courteous staff, really helpful, ready to take an extra effort.
Stayed in May 2024
Reviewed: 29 April 2024
David
IrelandNot the fault of the hotel, but the surrounding environs were awful. Rubbish strewn all over the streets, lots of dog poop and rats running rampant in the evenings.
The staff were so friendly. There was a decent selection at breakfast, but could have been expanded. The room was comfortable and clean.
Stayed in April 2024
Reviewed: 26 April 2024
Victoriano
United KingdomThe only downside was the swimming pool as they will reopen the swimming pool at the beginning of May and we arrived a week prior. This is not a big issue as I would stay at this location again!
The breakfast was amazing! Freshly baked pastries and fruits are available, with so many savoury options as well! My friend loved the sausages and banana loaf, whilst I opted for a light breakfast with chia pudding. There are many options available and you can go for seconds! The hotel is just an 8-minute walk from Charteux station which allows easy access to Vieux Port as well as being close to Palais Longchamp, a beautiful scenery and must-visit. The staff are very friendly and are happy to answer any questions and also give recommendations for places to eat or see.
Stayed in April 2024
Reviewed: 26 April 2024
Keith
CanadaNot many restaurants in immediate vicinity and metro ends at 2130 (but replaced by bus service).
Clean and spacious room, helpful staff, location close (10-15 min walk) to Metro station then easy access to everywhere in city.
Stayed in April 2024
Reviewed: 11 April 2024
Andrew
United KingdomLimited Restaurant menu when used for multiple nights.
Stayed in March 2024
Reviewed: 11 April 2024
Jorge
ItalyVery helpful staff
Stayed in April 2024
Reviewed: 8 April 2024
Gabriela
United KingdomWhilst there are USB charging port, there isn't enough USB-C charging port which is more and more common. Room service is open 24/7 but the hotel restaurant is not always open. For 20 Euros, the breakfast should have been better.
The staff are really lovely and there are good enough facility. The room is spacious and very clean. There are enough power sockets and also individual USB charging port.
Stayed in April 2024
Reviewed: 6 April 2024
Justin
United KingdomExpensive parking fees
Very clean room Secure parking Central location
Stayed in April 2024
Reviewed: 4 April 2024
Lauryne
FranceThe bed
Stayed in March 2024
Reviewed: 1 April 2024
Abdelhamid
SpainThe garage access was too narrow for a big car.
The size of the room was more than enough. The breakfast met our expectation.
Stayed in March 2024
Reviewed: 28 March 2024
Mathias
GermanyThe neighbourhood is definitely not the nicest area of Marseille and not much around (no cafes, restaurants etc.)
Considerably new standard business Hotel. Only 5-7 min walk to the next subway station.
Stayed in March 2024
Reviewed: 16 February 2024
Lily
United KingdomThe room is smaller than the pictures and the toilet is separated from the bathroom, quite inconvenient
Walk 8 minutes to the Metro, the location is good, the breakfast is very good.
Stayed in February 2024
Reviewed: 7 February 2024
Vaitkunskaitė
LuxembourgLocation. Wanted to be more near the centre. But this was my fault.
Service, clean hotel and very modern.
Stayed in February 2024
Reviewed: 8 January 2024
Isidora
AustriaRoom was great, big and comfortable. Really clean
Stayed in December 2023
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