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  5. Reviews of Hotel Cluny Square

Reviews of Hotel Cluny Square 3 stars

21 Boulevard Saint Michel, 5th arr., 75005 Paris, France

#603 of 1,627 hotels in Paris

Guests' Choice

Review score

Based on 589 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 June 2024

    9.0
    Clean and comfortable hotel room with friendly staff and nice location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception and elevator was on the first floor so you had to carry luggage up a flight of stairs. Shower was powerful but hand held so you had to juggle it during your shower.

    It was clean and comfortable with a nice location. There were able to accommodate my husband’s gluten-free diet for breakfast. The staff was helpful and responsive to messages I asked about parking and luggage drop off prior to arrival.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the hotel is ok. but breakfast for 16€-s pro person is too much. (you wont get much stuff for that, go somewhere else and you will get much better breakfast for 10 euros.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    We had a great stay and would definitely stay here again!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, cute room and fantastic location!

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good but not if you have a baby
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower not attached to wall, room too small and they didn’t provide the crib as requested

    Location and staff

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Handy location with room to improve on service.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Although we asked for a quiet room, we were facing the main street which was quite noisy. We could also hear noise from the rooms next door. The room was quite small with basically no room for luggage. There were no tea or coffee in the room. We were provided with a kettle and cups once we asked for them but the room attendant didn't even bother to dust off the kettle before giving it to us. The lady at the reception who was there during the weekdays was not very friendly and didn't even look up as we approached the desk or as we walked in and out of the hotel. She probably would not recognize whether we were patrons or not. She made us wait for about 5 minutes on check out when we approached the desk, didn't look up or acknowledge us, just went about her business while we stood there waiting. The reception desk and lift is on the first floor, which means you need to carry your luggage up a flight of winding staircase.

    The hotel was in a very handy location. The room was clean and nicely decorated with a nice bathroom.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Really good stay for the amount I paid. I was there for two nights. Feel like it was perfect cor that amount of time.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I can point out is the bathroom smell. Not really sure what that was but I’m sensitive to any odors especially in the bathroom. I would rather it to smell like cleaning supplies than anything else that can make me feel like it’s not 100% clean. Visibly tho it was looking good.

    Location is perfect. So close to everything. And despite to be on a very busy street it wasn’t noisy at all.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Comfy bed

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    very good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    no lift on the ground floor, struggle to carry all luggages from ground floor to reception

    everything

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    fabulous boutique hotel in latin quarter great base to see the sites of the city
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    location amazing right next to RER B which takes you to the airport direct, room was very clean small but thats Paris for you, shower was amazing very powerful,

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Great location in a beautiful neighborhood.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights

    Our room was very tight. I understand that the real estate in Paris is limited, but the room was difficult to navigate with two people and luggage. The shower/tub would have been lovely had it possessed an overhead shower head...It was almost impossible not to get the bathroom floor wet as well.

    The receptionist, Heidi, was extremely helpful in suggesting things to see and specific places to shop and eat. The other reception workers were not as friendly. The hotel is in a great location that is very pedestrian and central to many sights, as well as the metro line. Housekeeping was great.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Good location, clean room.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    The room was small, as is expected in a large European city. I don’t recall seeing in any of the info that you had to climb a steep winding staircase to get to reception. It was ok for us, but I can imagine that would be an issue for some people.

    The breakfast was good and very convenient. There could have been more choices. The breakfast service was excellent.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Fine if you’re looking for cheap but I’d pay a bit more for something nicer.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really loud at night. I stayed a Saturday and Sunday night and both nights it was hard to sleep from the noise outside. My view was overlooking a McDonalds. Staff ranged from indifferent (mostly) to rude (one woman).

    Clean room and good location walking distance from everything and close to the metro.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet flush wasn't working half of the time but other than that our stay was brilliant! Would definitely go back again!

    The bed was comfy and the location was perfect! The metro is right outside the hotel and there are a lot of restaurants and bars around the corner. Also only a few minutes away from notre dame :)

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The size of the room.No elevator from the access to reception(1st floor) very difficult with baby and stroller.

    Exceptional location.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    9.0
    Amazing view and location, but hold prepayment before stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    When I booked the room - the terms were that "no prepayment, but hotel can hold the money to check credit card" - and they holded all amount of stay until the day I arrived. So I have to have twice more money with me at the day of arrivel because I need to pay and the money were hold on card (so I couldn't use them). Support in Boking couldn't help me as hotel "checked my card" all that time. It caused lots of inconvinience - pay attention if you have limited amount of money on your card. When I arrived, I waited 20 minutes at reception where nobody was. I saw buggage of other travellers kept unattended.

    Location is amazing! 2 minutes to the metro station to the airports (both - main and Orly) or other city locations. I had a great view from the window, room is tidy and clean, perfect size for one person.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit small the room

    The view was amazing and the room was clean, cute, and the shower was amazing!!

    Stayed in April 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room size was small, no space at all. Not worth the money charged..

    The location was good, very near to Saint Michael norte dam station.. Restaurants, supermarkets, KFC etc are within walking distance.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff at reception didn’t acknowledge us at all and felt they could be friendlier. The Filipino receptionist was lovely though.

    The location was great and rooms were very clean.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Lovely heritage hotel in bustling area
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The location is excellent! The staff were friendly and the room, although on the small side, was very clean and had everything we needed. Being able to open doors to the balcony was lovely as was the view of the Eiffel Tower from our room. The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Brilliant location. I feel the hotel is overpriced in terms of room size and room facilities.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    It was very noisy on the Saturday night into the early hours as it is on a busy street with a McDonalds opposite - we were so tired we fell asleep but I could see this being a problem for a lot of people. Air con was not working luckily the balcony doors opened as the room is so small is was stifling - this would be horrendous in summer Breakfast was available to buy but sitting in reception is not the ideal scenario with people checking in/out as there is no separate breakfast room. Room was tired in places and needed a good dust on the doors and skirting boards but the bathroom and bed sheets were immaculately clean No coffee/tea making facilities in room was disappointing - especially as i was travelling with a Child so earlier to bed than normal

    The location of the hotel was fantastic with the metro on the doorstep to take you wherever you want to go in Paris - also a bonus 2 stops to Gare Du Nord from St Michele Notre Dame. So many lovely restaurants which are much more reasonably priced than the ones near the attractions. We also ate breakfast out as we chose not to take breakfast at the hotel - Bo&Mie have the most amazing food

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    The stay was perfect for us. Would absolutely comeback to this hotel when I visit Paris next time.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    I wish it had some more space or closet room to keep clothes and some more light for night time. There were two bedside lamps plugged in to the sockets and if you have to charge phones, you have to take those out and then you really have no other light in the room except for a small table lamp, which was insufficient. Also, size of the room was a bit small but it was still perfect for a couple for few nights. The hotel unlike 3-star hotels in other European cities does not offer disposable room slippers, so make sure to carry yours.

    Location of the hotel takes the cake for me. Room was clean, very comfortable bed and sufficient toiletries. The staff was friendly and the balcony view is absolutely worth it. During the day, there is a lot of natural light. And metro/train stations are next to the hotel.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Comfy bolt hole in Central Paris
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was pretty small but I guess that’s usual for central Paris

    Location and decor all great

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Will be back!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very central. All we needed for a night in Paris.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom door could not be closed. The rooms are too small.

    Perfect location, clean and cozy rooms, friendly staff.

    Stayed in April 2024

Showing 1 – 25

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