2 Rue Marconi, 78400 Chatou, France
#10 of 12 hotels in Chatou
Guests' ChoiceBased on 77 hotel reviews
6.4Cleanliness
6.8
Comfort
7.0
Location
7.3
Facilities
6.4
Staff
7.8
Value for money
6.7
Free WiFi
7.2
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End of dialog contentReviewed: 7 June 2024
Chantal
FranceEasy location And very beautiful
It has a nice decoration And clean
Stayed in May 2024
Reviewed: 2 October 2023
Sardorkhon
UzbekistanStinky room. The smell of high humidity
Stayed in September 2023
Reviewed: 23 June 2023
David
United KingdomRoom was average. Wardrobe door broken. Was charged for 4 breakfasts for a 1-night stay for 2 people. However the breakfasts were burnt and uneatable and I refused to pay. Refund procedure tedious and am still awaiting 3 weeks after the event. Some staff unhelpful.
Quiet location, e-bike storage was OK.
Stayed in June 2023
Reviewed: 17 June 2023
David
United KingdomThe television did not work, the bathroom only had 1 light that worked so showering was almost in the dark. The toilet flush was loose and did not fit. There were large windows/doors (on the first floor) but the windows did no close properly and could not be locked. Only 2 pillows were provided (double bed) I’m sure had we asked at reception they could have organised some more.
Bed was very comfortable, clean linen and comfortable temperature.
Stayed in May 2023
Reviewed: 15 April 2023
Adriana
Germanytoilet seat was broken, lightbulb didn’t work and didn’t get changed after we asked for it. toilet paper was missing, which was probably because there was no room cleaning throughout our whole stay.
confortable room, very nice service
Stayed in April 2023
Reviewed: 7 March 2023
Anastasiia
Belarusit was ok.
Stayed in March 2023
Reviewed: 19 September 2022
Ruprecht
Belgiumhad to change rooms since the initial room ( refurbished) had a terrible sewage smell and this on the 4th floor. Receptionist at first said not possible to change as fully booked, but when confronted again gave me a room (unrefurbished) which didn’t have any smell but was clearly worn out
well located for my purpose
Stayed in September 2022
Reviewed: 9 July 2022
Symona
United KingdomEverything was fine a part form the room being very dusty and unclean; the floor looked like it had not been hovered.
Really nice receptionist! And I liked the fact that it was 24hrs.
Stayed in June 2022
Reviewed: 7 July 2022
Jaromir
Czech Republicnot speaking English, not able to provide an invoice, ignoring email communication, communication through booking app and not reply to bookings support …
Stayed in June 2022
Reviewed: 26 June 2022
Rita
LebanonMainly, the cleanliness of the restroom and corridors and the bad smell in the elevator!
The room was nice, the bed was good!
Stayed in June 2022
Reviewed: 9 January 2022
Florence
United KingdomHowever, the heater in the bathroom wasn't working as well as the light in the little corridor. Just the breakfast was a little bit disappointing and didn't reach my expectation considering the price. There wasn't enough bread, the fruit salad didn't look fresh, but the rest was good.
The staff was very nice. I think I was given a better room than what I had booked. The size was good, smaller would have been uncomfortable, but this was very good.
Stayed in January 2022
Reviewed: 17 December 2021
Olaitan
United Kingdomnothing
location within the Community
Stayed in December 2021
Reviewed: 7 December 2021
Inédride
FranceThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 4 January 2024
Zurab
GeorgiaNo bottle of water, no toothpaste and brush, dirty rooms
Stayed in January 2024
Reviewed: 20 October 2023
Rachael
New ZealandThe general presentation was appalling - dirt marks on the carpet, curtains coming of their rails, everything old and tired. The photos on the Booking.com website did not match the room.
Stayed in September 2023
Reviewed: 6 March 2023
Godwin
FranceI never stayed here and i got debited . The receptionist said he could not find the reservation and yet i paid for a night i didn't stay.
Stayed in February 2023
Reviewed: 1 March 2023
David
United KingdomLovable basin
Stayed in February 2023
Reviewed: 9 November 2022
Nicky
BelgiumClean and good price- quality. Easy location to take Uber to the center of Paris. Friendly staff. Upgrade of the room
Stayed in November 2022
Reviewed: 29 October 2022
Karine
United StatesThe room was smelling bad👎. I need renovation!
Out of date rooms
Stayed in October 2022
Reviewed: 17 September 2022
Chloe
FranceThe hotel is a bit far from the station (about a 20 minute walk) and the rooms are a bit dated.
Bed was very comfortable and it was very quiet! Staff were very kind and the room was basic but clean.
Stayed in September 2022
Reviewed: 28 August 2022
Seyedjavad
IranThey took a lot of money from our passenger and the room had a lot of insects
They took a lot of money from our passenger and the room had a lot of insects
Stayed in August 2022
Reviewed: 10 July 2022
Mhamed
Francechecked in in 3 rooms before getting in a clean acceptable room rooms without soundproofing
Stayed in June 2022
Reviewed: 10 July 2022
Daniel
United KingdomOnly 2 cups and 3 set of cutlery bowls plates etc. When 4 people booked.
Easy checkin. Clean rooms.
Stayed in July 2022
Reviewed: 27 June 2022
Jon
United KingdomFirst room had not been cleaned. dirty towels , bed linen, litter etc. Great staff though who changed the room but shower did not work.
very helpful staff. bicycle store in basement. great Italian restaurant nearby. very handy for the Avenue Verte cycle route.
Stayed in June 2022
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