Our mini bar fridge was not working but it wasn’t an issue as I used my son’s room booking instead.

Amazing staff, comfortable beds, clean and charming apartments. We rented 3 rooms and they were all unique, well kept and cleaned. Highly recommend!

Stayed in September 2024

Very nice traditional building set in lovely setting not too far from Strasbourg.

Stayed in September 2024

Know that it’s authentic and therefore outdated, airco/fan system was not working properly. However we received a mobile fan to improve the experience. Given location of nature and waterlines, you can expect the hungry mosquitoes.

Beautiful place to stay. Big comfortable bed. In midst of nature and close to Strasbourg (15 minutes drive or 20 minutes cycling). Nice and authentic place to have dinner there. Breakfast included was very good one. Friendly staff. Nice bar with pool and table tennis too.

Stayed in September 2024

I like the hotel to preserve the castle design and create a comfortable environment

Stayed in September 2024

Room was different than the pictures on booking. That family room looked bigger and more extravagant (which was the reason we booked this old chateau room). Airco seemed broken in our room

Good price quality. Personell was very friendly. Breakfast was very good. Comfartable room with big bathroom. (Family room).

Stayed in August 2024

Lots of mosquitoes and no aircon so it was very warm in the bedrooms because we had to keep windows closed because of the mosquitoes

Beautiful property right by the river Excellent restaurant really nice staff who talked perfect English and saved my embarrassment talking my pigeon French

Stayed in July 2024

No A/C, tons of mosquitoes due to nearby river, restaurant full

Beautiful mansion, very friendly staff, comfortable bedding

Stayed in August 2024

A bit worn down. No aircon in the rooms, it was broken.

Good breakfast. Pretty close to the city.

Stayed in July 2024

There were many mosquitos due to the location at the river but the room was equipped with mosquito repellent. Sauna and hammam were nice only the rest room was warm too, so not easy to cool down, but all in all still relaxing.

Amazing location and beautiful interior. A cozy hotel with nice staff, rich breakfast, warm and welcoming atmosphere. The bar served good cremant and local snacks.

Stayed in July 2024

Pool area not open anymore

Comfortable and spacious room. Good breakfast and bar area. Pool table, table tennis and Wii games so entertainment for kids. Dog friendly. Had a spa treatment.

Stayed in August 2024

Breakfast was not worth the money, bad coffee, nothing fresh. Grounds, gardens need more care.

Spacious, quiet, parking, bar, location

Stayed in July 2024

There were too many mosquitos. From our car to our room, many mosquitos bit us. And there were some of them in our room.

The view of hotel was wonderful. Breakfast and coffee is very tasty. Our room was comfortable.

Stayed in June 2024

The reception staff could be friendlier. They felt robotic in a way.

The hotel feels like a real chateau! Beautiful gardens and the parking inside is handy and safe. The rooms, though, feel old but in good shape. The view from the balcony felt super relaxing. The location was great too nothing is beyond 15min drive max

Stayed in June 2024

Room was very hot, even though outside it was not so hot.

Beautiful accommodation, very friendly staff.

Stayed in June 2024

We opened the windows and because of the riverside proximity, mosquitos came in. The town of Ostwald is quiet but not as quaint as other little towns although the grounds of the hotel are lovely.

Elegant, clean, beautiful setting, friendly staff.

Stayed in June 2024

Smoke Alarms were activated around 2am but no clear explanation why, there was not real fire

Super clean

Stayed in May 2024

We booked and were supposed to get 2 rooms facing the river, but only 1 out of the 2 rooms was in this category. Rooms were disappointing for 5* hotel.

Although rooms were disappointing for 5^ hotel, they were decorated warmly, comfortable, and clean. Breakfast was great, and the location near the eiver is wonderful and relaxing. Apart from the room error, all staff members were very friendly and helpful

Stayed in February 2024

No breakfast buffet and an evening restaurant menu presented on anA4 laminated card as though I was in some motorway service. Limited chiice, not value for money and rejected.

This was a return visit and I was disappointed. A change of ownership has brought about a reduction of the quality of this once fabulous hotel.

Stayed in February 2024

This review has been hidden because it doesn't meet our guidelines.

Staff is a bit cold

Great cute chateau for the family

Stayed in October 2023

the carpet is a little worn

The staff went out of their way to make our stay exceptional.

Stayed in December 2023

Fascinating building located in the countryside, very warm welcome by the staff who provide help on everything. Old but very nicely furnished and clean rooms.

Stayed in December 2023

Really peaceful location with backers and patisserie just around the corner. Spa was small but perfect when not too many guests

Stayed in December 2023

We were extremely surprised to see Euro-sized mold spots near the bottom of the shower. Well, the property that the château was located on was beautiful property on a river, it was a good 15+ minute walk to the Tramway.

In planning to go see the Strasbourg Christmas markets, we begin booking a little late, but we’re surprised to find a room at the château at a reasonable price. We booked and we were not disappointed. The château itself is stunning, a real treat for the eyes. The room was spacious, comfortable and beautifully decorated. We especially liked the view that we had of the woods and river behind the Château through the large glass, double door. The bed was very comfortable, as well as the chairs at the sitting table. The bathroom is quite large, and we appreciated that there was a separate tub and shower. The staff was friendly and helpful, answering questions about public transportation, etc. Finally, the pool and hot tub were perfect and a great way to start the morning.

Stayed in December 2023