Taking the suitcases to the top floor would be unmanageable for a older person

Staff were delightful Food was fantastic

Stayed in September 2024

No lift but have to expect that in these old castles.

Incredible château that looks even better in real life than the photos. Large room and bathroom with very comfortable bed. The pool was incredible. Restaurant was also fantastic for both dinner and breakfast. 15mins to Amboise for restaurants/shops. Loved it!!

Stayed in August 2024

Try not to have too much baggage as there is no lift and the staircase to the second floor is very windy (16th century).

Lovely attentive staff

Stayed in September 2024

We loved the breakfast choice, fresh fruit including passion fruit. The dining room itself. The grounds and view were great. Our room was very large, nicely appointed and a beautiful large modern bathroom. The evening meal was excellent. We would happily return again, particularly if the weather was warm so we could swim in the pool.Staff were very helpful and friendly.

Stayed in September 2024

earlier breakfast time

Excellent all round except for the late breakfast start time. Morning staff not very flexible despite evening staff saying it would be OK to come down earlier for breakfast.

Stayed in September 2024

Nothing

We loved the pool area the dining area & the gardens

Stayed in August 2024

Nothing

The swimming pool area, the feel of the place was great.

Stayed in August 2024

As a luxury 5 star hotel they should have more staff available. There is no bar as such, they ask you use an app to order drinks (from the terrace, pool or salons), or for room service. The app tells you to expect a 15 minute wait, in fact when ordering from the terrace at 16:20 the earliest time the app gave for me to receive my order was 16:45, so I ended up going in to reception to request service as soon as possible, not at the time selected on the app. It then did take 15 minutes for our drinks to arrive, and to best of my knowledge there were no other people ordering. We felt that the whole app business de-personalises the luxury hotel experience. When you make your initial room booking you also get asked to use the app to book and confirm dinner and breakfast slots. At dinner the same waiter was trying to take orders and serve drinks and food to a busy restaurant. We heard the service bell ringing repeatedly in the kitchen, and it took a further 5 minutes for our main courses to come out, during which time our plates must have been under heat lamps, as my entrecôte had begun to crisp up and my wife’s fish was very slightly overcooked. Not enough to send back (we Brits hate making a fuss) but enough to make it a 8/10 meal despite the luxury surroundings. We stayed 2 nights and the bottle of water and teabags in our room did not get replenished on the second day, which was disappointing at this level of spend.

The chateau and grounds are truly stunning. The interior design, decor, furnishings and lighting have all been done superbly. Our 4-poster bed was the biggest I’ve ever slept in and the bathroom was larger than some bed-sits I’ve occupied. Air conditioning in our room was very efficient and quiet. Breakfast selection was amazing. All the staff we met were very friendly and helpful, especially the lovely lady managing breakfasts.

Stayed in August 2024

A few minor issues in the room. Shower head did not work properly and could have done with a brighter light somewhere in the room, but these did not spoil the overall enjoyment.

Lovely property in a great location for touring and the Loire area. Room was a good size, clean and was full of character with a big, comfortable bed. Staff were all very friendly and helpful.

Stayed in August 2024

The restaurant is closed Monday and Tuesday, which meant the hotel was fairly deserted. There were an awful lot of stairs to our lovely room.

Beautiful chateau with lovely grounds and swimming pool. Extremely helpful friendly staff.

Stayed in July 2024

Everything , the place is beautiful and well kept, the staff are lovely and can’t do enough for you and the food is delicious

Stayed in July 2024

A truly magic and beautiful place. We had a pretty room with views on the garden. The restaurant is cosy and the food is very good. The service is kind and professional. The hotel is dog friendly. There is no elevator - so you need to climb up some stairs to get to your room - but staff is helpful with luggage.

Stayed in June 2024

Nothing

Friendliness of staff, beautiful surroundings and and good quality. Price/quality of food is good. Great breakfast. We will be back

Stayed in June 2024

We were put right at the top of the hotel to start. We asked to change our room and the staff found us a lovely room in the courtyard. There were only a couple of other guests so we were wondering why we had been given such a remote room initially. There are no lifts.

We found this hotel 20 years ago and wanted to revisit It is a beautiful location and the hotel exudes beauty

Stayed in June 2024

Would have liked better acoustics; the clients loud voices made it hard to have a conversation with my husband.

This hotel is in such a good location to easily visit so many of the Loire Valley chateaux. We got to see much more than we expected. The restaurant was good, but we had only one (1) evening dinner there in our 4 nights we stayed there since the menu didn't change.

Stayed in April 2024

Quiet Serene beautiful environment

Stayed in June 2024

Evereything!!!! Wonderful!!!

Stayed in June 2024

The experience in the hotel has exceded my expetation. Wonderful lolation, view, room. The staff wss really great. The dinner just amazing. Beautifull place for a romanti gate away.

Stayed in April 2024

Nestled in a picturesque setting, this enchanting chateau exudes charm at every turn. The hospitality of the staff is exceptional, with their genuine warmth and eagerness to assist making your stay truly memorable

Stayed in April 2024

Would have been great if the pool had been operational

Beautiful hotel, lovely staff, great location, great value

Stayed in April 2024

Nothing of note. Would have liked more plug points around the desk area in the spacious bedroom.

Excellent situation close to the Loire, Tours and the motorway network. Staff friendly and welcoming at all times. Very good restaurant with extensive wine list (with a good range available by glass - suiting the solo traveler). Breakfast also good, with a seemingly endless supplied of fresh baked croissant and pain au chocolat.

Stayed in March 2024

Nothing, it was perfect.

Amazing authentic French chateau, exterior, interior first class. Amazing breakfast buffet. Staff were wonderful.

Stayed in November 2023

Great historical castle with wonderful staff and excellent food

Stayed in October 2023

That we could not stay longer!

Lovely last minute stay! We arrived in the very late afternoon and learned that dinner was available on site. It was delicious! Our checkin was so easy and Sophie helped with our luggage and car. Breakfast had a wide offering eggs, yogurts, meat, cheese, breads etc! Even with few staying during cool fall days they did not short-change the guests. The pool and tennis court looked to be in lovely condition too. Will need to return to enjoy!

Stayed in October 2023