67 Rue De Beaulieu - D207, 37300 Joue-les-Tours, France
#9 of 23 hotels in Joue-les-Tours
Guests' ChoiceBased on 116 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.1
Staff
8.9
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 27 September 2024
Ruth
United KingdomThe road outside the hotel is narrow and twisty and the entrance to the drive is tight - regular speeding drivers make access concerning. Steps up to the hotel reception are steep and difficult though hotel staff are happy to help with heavy luggage on request.
Breakfast didn’t allow masses of choice over a three day stay but what was provided was fine and value ok at e16. We stayed in The Pavillion with our dog which gave us our own garden. Beautiful grounds. Every single member of staff we encountered could not have been more helpful. Provided a safe space to keep our valuable bike at no extra charge.
Stayed in September 2024
Reviewed: 5 September 2024
Marcus
United KingdomWe booked a meal in the restaurant, slightly disappointing food but worst aspect of meal was the service from one member of staff, shown to table in a surly manner, had to request menus, drinks etc several times. All other guests French were served with a smile and before us, even though they had arrived after. Rooms were dated with slightly curious decor out of keeping with rest of chateau
The gardens were amazing. Terrace and bar area lovely. Most of staff really helpful and nice.
Stayed in August 2024
Reviewed: 28 August 2024
Samantha
United KingdomWe are avid tennis players and none of the three tennis courts are maintained. We played on the best of the three which had considerable cracks in the concrete so you never knew where your ball would end up, but it was fun. The menu is quite limited with a choice of 3/3/3 although it is always beautifully cooked and delicious. However when we asked if the choice of potatoes could be changed to something available on another dish, the curt reply was that "it was not possible" and the member of staff would not even ask the chef. In this day and age of dietary requirements it is quite unusual to be blankly refused for a small change to be made. It would not stop us eating in the restaurant, however it would be better if they could be more accommodating.
We returned to this hotel having stayed here for two nights the year before and had really enjoyed our stay. Just south of Tours and only a short ride into the city. The hotel is nicely decorated and we opted for a room overlooking the front gardens for this stay which was very comfortable. We did not use the Spa on this occasion however the massage last year was extremely relaxing after a long car journey. We ate in the restaurant on both evenings, knowing from last year that the food is wonderful and as the weather was lovely we enjoyed pre-dinner drinks on the terrace overlooking the beautifully manicured gardens.
Stayed in July 2024
Reviewed: 23 August 2024
Peter
Luxembourgthe pool is not accessible without fee
The breakfast was very nice
Stayed in July 2024
Reviewed: 22 August 2024
Barbara
United StatesOur bed was very hard.
The staff was extremely kind, professional, eager to please / serve!
Stayed in July 2024
Reviewed: 7 August 2024
Dan
United KingdomNo swimming pool when I thought there was one. Massage too expensive for what it was. Very average massage. Breakfast is expensive too.
Fabulous property. Clean and well kept. Staff are very helpful. Quality of breakfast is fair, but dinner was excellent
Stayed in August 2024
Reviewed: 31 July 2024
Robin
DenmarkThe hotel had missed my request for twin beds and originally put us in a room with a smallish double bed on the first floor. Their original suggestion that we trade with my sister-in-law and her daughter, which would have solved nothing as they'd have then had the same issue we had. The hotel then did move us to another room with twin beds on the ground floor. Perhaps because they hadn't had time to air it out, it felt damp and smelled a bit mildew-y. The food at the restaurant was quite good, but the service was not as polished as I'd expect from a top rated chateau restaurant. Not that it was bad, it just didn't have the final finesse.
This is a good chateau hotel on the way to being a great one but it's not quite there yet. Food was good, beds were comfortable, and the setting was beautiful.
Stayed in July 2024
Reviewed: 5 July 2024
Brian
United KingdomNothing!
Fabulous old chateau and gardens
Stayed in July 2024
Reviewed: 28 June 2024
Yves
Belgiumclose to highway
Stayed in June 2024
Reviewed: 23 June 2024
Michael
United KingdomThe restaurant menu for evening meal was a little limited with not much choice, it was the same both nights we stayed, although the food was good.
Nice room, with lovely veiw
Stayed in June 2024
Reviewed: 20 February 2024
Chris_66
NetherlandsThe beds were somewhat on the hard side (to my taste) and a bit small (for my size) and the locations has to endure what so many now have to endure: the invasion of the brown marmorated stink bugs. They are of course harmless to humans, but when it's cold they want to come indoors too. They are all over France now. What a shame.
Wonderful location, a hidden gem with beautiful surroundings. Very friendly and helpful staff. A great menu deal for dinner and a well organized breakfast.
Stayed in January 2024
Reviewed: 1 January 2024
Andrew
United KingdomThe ability to have an afternoon snack would have been appreciated
Lovely staff, good room, totally pet friendly, safe free parking, enjoyable spa plus amazing food in the restaurant. The owners are onsite and run the place (wife front of house, husband the chef). This was a second visit and on our radar for a third!
Stayed in December 2023
Reviewed: 10 October 2023
Steve
United KingdomElegant property, beautiful grounds. Excellent breakfast!
Stayed in October 2023
Reviewed: 7 October 2023
Luann
United StatesLocation was outside Tours and unless you drive all the way into that very congested and dirty city, there were no restaurants nearby except a few fast food joints.
Lovely historic hotel. The hotel property was truly beautiful. Plenty of parking. The hotel was clean and comfortable. The dinner we had one night at the hotel was expensive but very nice.
Stayed in September 2023
Reviewed: 3 October 2023
Judy
United KingdomThe food was good but I would have liked to have had a vegetarian option on the menu.
Room was very nice. Grounds were lovely and well maintained.
Stayed in September 2023
Reviewed: 16 September 2023
John
United KingdomThe twin room in the annex was not the largest we have stayed in but it was clean and comfortable and therefore this is not really a critisism
The efficiency welcome and pleasantness of the front of house staff for both dinner and breakfast. The quality of the food was impressive, The reception staff were also effective and helpful
Stayed in September 2023
Reviewed: 14 September 2023
Stephen
United KingdomAs already stated
Room comfortable, breakfast excellent, restaurant very disappointing. I would have rated this establishment 5*, but dinner was not what I had been expecting. Pleasant and nothing offensive, but could and should have been much more. This was also reflected by others on nearby table. The staff were excellent and the hotel should be proud of them.
Stayed in September 2023
Reviewed: 31 August 2023
Eric
United KingdomPavilion is tired
Charming
Stayed in August 2023
Reviewed: 27 August 2023
Ian
United KingdomFabulous dinner- one the best we have eaten
Stayed in August 2023
Reviewed: 21 August 2023
Rona
United KingdomBeautiful location and very tranquil
Stayed in August 2023
Reviewed: 20 July 2023
James
United KingdomComfortable, friendly staff. Good service. Very nice garden. Excellent dinner!
Stayed in July 2023
Reviewed: 11 July 2023
Zoe
AustraliaThe menu needs to be overhauled. It is from the 80's as well, but it's not at all quaint. Also, the dining room was very stuffy and hot. I think 'fresh' is the perfect mood that the owners could aim for.
The property was very quaint, but it probably could do with a little freshen-up as it was renovated in the early 80's; not everything, but the Devore wall coverings which replaced tapestries, for example, really need to be rethought. The rest is kind of fun 'Dynasty' retro with a hint of 'Faulty Towers'.
Stayed in June 2023
Reviewed: 10 July 2023
Arthur
United StatesKind of far from town. You should have a car if you want to tour the area
Very quiet, very pretty, beautiful gardens, good food
Stayed in July 2023
Reviewed: 8 July 2023
Huw
United KingdomThe bedroom smelt a bit musty which cleared with the windows open. We would have preferred only one course for dinner but there was only the option of 3 course set menus.
Well located on the outskirts of Tours in an attractive setting.
Stayed in July 2023
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