Small room on the second floor. Double bed. Plastic backed, non breathable bottom sheet puckered and was generally uncomfortable. Shower was small with a hand held (no bracket to hang it from and there was only a shower curtain. Breakfast appeared to be only a croissant, a roll and coffee from an urn for 5 euro. We did not bother as my wife is gluten intolerant. We arrived around 2pm and found no one there. Check in was unusual, being done purely by phone in reception and finding the key hanging on the wall.

The location was superb being an easy walk to the Sanctuary and restaurants. Free parking outside the hotel. The hotel had a lift m . It had a dining room. Breakfast was available.

Stayed in May 2024

No one was around when I arrived at around 645pm. Rang the bell few times still no one came. I informed the host about my arrival by train by email few days before. Some instructions in French only on the reception counter. Eventually I used the phone and host just gave instructions where to collect room key. Did not see her till following morning.

Quick 6 minutes walk from Lourdes Train Station. About 10 minutes walk to the Sanctuary. Room was compact and there was an elevator. Small electric heater too. There was a tv which I did not use. An electric kettle would have been more useful.

Stayed in May 2024

It is not close to the sanctuary as it is mentioned. Around 16 mins walking to the main gate of the sanctuary in the front. So if you are staying for more than one night and you need to go and come back several times to the hotel to rest during the day, it is far and not comfortable. The mattress is not comfortable and it kept on sliding to one side all night. The communication in English was a little bit difficult. It has no tissues or water in the room. But this is maybe because of the very much affordable price of the room…

The staff are friendly. It is a cozy place and it is a good value for money. Near the city centre and restaurants. There is always hot water for shower and the room is always warm in cold weather. The cleaner comes on daily basis to clean up the room.

Stayed in March 2024

The toilet did not have a door which meant cold air was allowed into the room at all times

Location. Proximity to the Shrine

Stayed in February 2024

Unfortunately, the heater wasn't warm enough. The newly washed pillows they had on the bed hadn't even dried. The terrace outside my room was quite messy. I wish there was more privacy to the room from the terrace than a transparent door and a flimsy curtain. The keyhole is too close to the doorframe and sometimes it was difficult to turn the keys to open/close the door. Leaving the keys on the wall near the reception did not feel safe as anyone could access the room. All of this could be overlooked. The incident that completely changed my experience was when they had moved my personal belongings on the day of the checkout when I was out. They didn't specify a checkout time and the website says it could be as late as 10pm in the night. They tell me later when I come back to the hotel at 3.45pm that my things were in the reception (which was unattended!) because the checkout time was at 11.30am. Would they have taken responsibility if my belongings were missing or damaged? I doubt it.

Spacious room and bathroom. It was neat and clean. Had sanitary products such as soap and shower gel. They had plenty of towels and a hair dryer. Best part for me was the availability of cloth lines to dry clothes on the terrace. The mentioned distance to the sanctuary is actually to the very front of it, and not the Basilica. However, I still thought the distance was manageable. There was plenty of space to keep your belongings (a cupboard with hooks to hang clothes, 2 foldable chairs, 1 metal chair and a table along with a mirror) and there were dustbins; in short, the room was very convenient to a traveller. Bonus: they even had a TV. The staff was friendly but I hope they take care not to be loud and disturb the guests. It was difficult to communicate with them due to the language barrier. However, I must say they attended to the most minute repairs. It was inconvenient to my schedule sometimes but they did their job well. Was fully prepared to give the room a 10 if it wasn't for one unpleasant experience.

Stayed in February 2024

It says parking but no Hotel car park just a free for all Layby opposite and parking in town or down the road but in peak season that would be a problem with Lourdes. Despite saying they can speak languages they couldn't, they use Google translate which helps abit and helps with some confusion and I can't either. It appears that there is nobody there at night but can't confirm that is the case and may not be a legal requirement in France..They also said I didn't have 2 nights despite it clearly showing on My Booking.com App that I had 2 nights but they were ok about it and rectified it

Cleaned Rooms everyday if you wanted it done Good lift.Everything was clean lifts carpets decor beds. And for the money was just about ok.

Stayed in November 2023

Decor could be improved.

Great little hotel close to the centre of Lourdes. Nice breakfast in the morning.

Stayed in August 2023

Every thing was fine

Stayed in October 2023

Nothing

Great price and location.

Stayed in October 2023

Water was leaking in the toilet from above... toilet is a bit smaller if you are a bit bigger. But it is worth your money

It is centrally located in Lourdes. Walking distance from the train station and also from the Grotto

Stayed in October 2023

Nice place valuable for money

Stayed in September 2023

Had a small room despite many larger being available,but it was fine. A little hard to find but I was tired, didn't know Lourdes beyond the station before and a shopkeeper showed me the way. 4 Euro's more than advertised but I'm clutching at straws. I came from rural mountain gites, the hotel was fine and clean with a relaxed vibe. I didn't want or need over ostentation.

I seemed to be the only guest,(out of season), liked the balcony and the suspended whicker chair, easy access to the Grotte and station, nice hand painted warm nature murals on the the walls, friendly house dog, shopping bike in the entry living room and french TV in the rooms. Perfect way to end or begin a mountain holiday. Warm and non sterile vibe. Nice room touches and clean, and effective shower.Early flight so didn't have breakfast, dinner wasn't included so eat outside.

Stayed in September 2023

There was no hook for the shower head.

Spacious triple room

Stayed in September 2023

The place is quite old but I guess it adds to the charm.

-The staff was very kind and accomodating. - Clean bed and bathroom with towels. - Has a fan inside the room. -Very convenient coming from the train station -Walkable distance to the Sanctuary of Lourdes -Restsurants nearby and a bus stop

Stayed in August 2023

It would be great if there would be a conditioner.

Hotel was wery basic, but clean and with a very convenient location. Lady at redeption was very friendly and helpful. Good value for money.

Stayed in August 2023

Carpets needs change.

Location and price

Stayed in July 2023

This hotel is convenient to The Grotto shops,restaurants ,bus and train services The staff are friendly and pleasant

Stayed in July 2023

Old, stinky carpets in whole hotel.

Location and Friendly staff

Stayed in June 2023

spacious room

Stayed in June 2023

Location: If you're walking from the train station, it's only 15 min walk down hill towards the town, arriving at the viaduct bridge, descend to the lower street level. It is a perfect location to be in, as again, only 15 mins to Lourdes Pilgrimage site. On arrival, I was met by the owner who explained about keys, breakfast and door entry system. The whole property has a very eclectic retro feel, yet warm and welcoming. Basic toilet/shower with towels provided. For the price, it more than met any expectations - breakfast was (is) a croissant, slice of baguette a portion of jam and coffee. Very little street noise

Stayed in May 2023

there was a leak in the bathroom unfortunately and the bathroom was not comfortable at all. The breakfast for not really good unfortunately and the room smell

it was good located

Stayed in April 2023

Good location and distance to the sanctuary. Friendly and helpful staff.

Stayed in April 2023

I was super satisfied with the attention and all the service of the hotel. The place is very central and very close to the sanctuary. I recommend it.

Stayed in April 2023

cant complain about anything but some people might find the bathroom a bit small

Very nice hotel and very nice hostesses

Stayed in April 2023