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Reviews of Campanile Nancy Centre - Gare 3 stars

12 rue de Serre, 54000 Nancy, France

#14 of 27 hotels in Nancy

Guests' Choice

Review score

Based on 207 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Satisfied with repeat visit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing really negative. Room was on the small side, but that is typical for this area. No refrigerator, but that was definitely not a "deal breaker"

    Location was close to the train station and shopping, which made it convenient. This is not the first time we have stayed here; we had been here on previous visits.

    Stayed in May 2024

  • Reviewed: 7 April 2024

    7.0
    The Receptionist did his job well by changing our Pillows which were not soft enough to sleep on.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s not easy to find the address by car.

    It was rainy Weekend, so the Bar lounge was a place to go.

    Stayed in April 2024

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dance party upon arrival in lobby/bar My key didn’t open the room and I had to go down to lobby, 9th floor down again. Bed occupies most space in bedroom. No luggage holder in room: suitcase on bed! Not many amenities for ***

    Location

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Very pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Very friendly staff and central location

    Stayed in November 2023

  • Reviewed: 12 November 2023

    7.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    There was a notice at the front desk,saying that there would be a disruption to the hot water. However nothing was sent before the cut-off time for cancellation,so that I could book another place. No attempt to notify me before I arrived in France. After the first time that it happened, I was assured that the problem was fixed. 3 days later no hot showers again. It reached 3 °C that night so cold showers were not appreciated.Not even a discount for those nights was offered. In the rooms the beds had the top just pulled over without tidying the sheets,so it was left rumpled each day.Beds not really made. A noisy Salsa night was held straight under my room until well after midnight . I could understand if it was a Saturday night,but resorted to ear plugs in the end. Maybe a higher level room would be better.

    Good position, close to the station and a short walk into the main centre. Some staff were welcoming,and apologised for the cold showers, but others were abrupt.It wasn't their fault-- that was the responsibility of the management. Good breakfast,with plenty of choices.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast buffet.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing that would prevent me from booking it again. However, I would have liked a larger dressing table and tea and coffee facilities in the room

    All of the staff were pleasant and helpful, but some were exceptionally good. I have little to no french but this was not a problem

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    ovarall i can recomand it
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    pillows to be improved

    breakfast was top, position was top as well.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was smaller than what it looked like in photos, but was clean and comfortable.

    Excellent location, 2 minute walk to the train station and very close to town centre. Room was cleaned everyday, and they had even left a little activity pack for my daughter on arrival.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    Campanile is located in a great location, clean and comfortable, friendly staff. Would book again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing in particular. Everything was nice.

    Campanile is located in an excellent location, easily accessible and close to center and main attractions. Staff was friendly and the check in was smooth, check out too. Room had everything we needed, was clean and very comfortable.

    Stayed in October 2023

  • Reviewed: 28 August 2023

    8.0
    Good value but be careful about parking and make sure you get air conditioning if you need it.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The first room we were given did not have air conditioning and the reception tried to convince us to take the room as they provided a fan, even though we specifically requested air conditioning. Parking is a bit challenging. The nearest lot is about 3 blocks away, but it's difficult to drive to with all the one-way streets and blocked turns. Our GPS didn't know about all the road inconsistencies, so be careful where you drive.

    The room was adequate for our needs, and once we were able to get a room with air conditioning, it the worked properly. A reasonably close walk to the downtown core and old town square (a must-see).

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    Short stay en route to Switzerland
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Ideally located, clean and welcoming good staff and excellent breakfast

    Stayed in July 2023

  • Reviewed: 15 August 2023

    8.0
    Great Place
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist could be friendlier, but did his job fine.

    Most staff were very friendly, perfect location, smokers area, i wish i couldve tried the bar but something came in between and one night is hard to try out all the facilities

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Couple, Romania
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable, close to the city center and the train station.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    A pleasant and good Stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Offloading of luggage was a little difficult, due not able to park at the front of the Hotel

    The location was very convenient. In the city centre and close to parking. We had the pleasure to witness a lichtshow, in the city center. Breakfast was really good, very well taken care off.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    Good hotel for a few days, close to nancy center and very close from train station.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    No bottle of water available in the room. Rooms are a little bit smaller for 2 people.

    Fast internet connexion. Hotel close to train station. Breakfast ok.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice and helpful service and great breakfast. Very good location next to the station. Very good value for the money.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location. Easy parking for the motorbike. Friendly staff...

    Stayed in July 2023

  • Reviewed: 19 June 2023

    7.0
    Great for a couple of days stay if you want good value and comfort. Great location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Would have been nice to have tea/coffee making facilities in room.

    Clean and comfortable, very close to city centre and Gare

    Stayed in June 2023

  • Reviewed: 1 June 2023

    9.0
    Quiet clean comfortable stay-need to provide better breakfast
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Limited selection at breakfast and not replenished.

    Quiet, clean, comfortable room. Friendly and helpful staff.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    7.0
    The location is very close to the train station! It is a very clean and comfortable place to stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    No a/c! We were told there was a/c. Then when we wanted it they said they don't turn it on until June. I asked for a fan and it was delivered very promptly.

    clean and comfortable

    Stayed in May 2023

  • Reviewed: 22 May 2023

    9.0
    Great stay in Nancy
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a little firm for my taste but after almost ni sleep on the plane the night before, I could have slept anywhere.

    The gentleman at the desk during check in was exceptionally helpful and friendly. Our room was clean and comfortable. The location was within walking distance of the train station. We had a wonderful stay!

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    perfect for a city visit
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    all the staff was charming, helpfull and competent

    Stayed in May 2023

  • Reviewed: 10 May 2023

    8.0
    good.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When the doors from other rooms closed, big big noise

    staff were kind, always gave me an answer which was always clear.

    Stayed in May 2023

Showing 1 – 25

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