Zat Du Londeau, Rue De L'industrie Cerisé, 61000 Alençon, France
#7 of 7 hotels in Alençon
Guests' ChoiceBased on 465 hotel reviews
6.9Cleanliness
7.4
Comfort
7.2
Location
7.7
Facilities
6.6
Staff
8.0
Value for money
7.0
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Kenmarlow
United Kingdomtired decor, needs updating0
food was ok
Stayed in September 2024
Reviewed: 18 September 2024
Gilllian
United KingdomThe hotel is very tired and in need of a complete refurbishment. The rooms are very tired and need updating. The beds are solid and uncomfortable.j
Breakfast was good. Good choice of food. Dinner was limited. Slow service
Stayed in September 2024
Reviewed: 12 September 2024
Ian
United KingdomExcellent evening meal and good breakfast. Location close to motorway and easy to find.
Stayed in August 2024
Reviewed: 10 September 2024
Charlie
United KingdomThe decor was tired and the rooms were very basic although the shower was strong and hot
The staff were friendly and helpful and the breakfast was simple but good quality
Stayed in September 2024
Reviewed: 5 September 2024
Kevin
United KingdomRoom was a bit dated
Reception was good, and had on site restaurant
Stayed in September 2024
Reviewed: 2 September 2024
Andrew
United KingdomDog hairs on floor...dirty floor not cleaned Stale cigarette smell in room Cigarette stained paintwork Paintwork scratched and worn out. Grubby net curtain
The staff are lovely friendly Clean bedding and towels Parking good Hot water plenty Restaurant facilities good
Stayed in September 2024
Reviewed: 2 September 2024
Simon
United KingdomLocation off motorway. Easy to find and quiet
Stayed in September 2024
Reviewed: 24 August 2024
Nicky
United KingdomThe accommodation was very disappointing. Mould in the bedroom, stains on the walls and lampshades.
The food was lovely. We had an evening meal plus breakfast the following day. The restaurant staff were great as was the guy who booked us in.
Stayed in August 2024
Reviewed: 21 August 2024
Kate
United KingdomNo food covers for the evening salad, bread and cheese buffet there were flies galore same for the breakfast. The small car parking spaces make it difficult to get out without hitting the car parked next to you. The rooms need updating and soundproofing we heard alot of noise from adjacent rooms.
Friendly staff. Dinner menu was as expected a good choice of hot food and good value, room was clean tho very dated.
Stayed in August 2024
Reviewed: 20 August 2024
David
United KingdomGood dinner and breakfast
Stayed in August 2024
Reviewed: 12 August 2024
Elizabeth
United KingdomRooms are very tired-looking and could definitely do with a freshen up.
Good location, very peaceful. Friendly staff and lovely food.
Stayed in August 2024
Reviewed: 3 August 2024
Susan
United KingdomAir conditioning not very good Not even sure it was working properly
Right position, with the facilities I required
Stayed in August 2024
Reviewed: 27 July 2024
Anthony
United KingdomParking was a problem. Unable to park close to room.
Location and layout
Stayed in July 2024
Reviewed: 25 July 2024
Louise
United KingdomRooms were clean but tired. Broken/missing light in bathroom and a bit stale smelling. Bedding was spotless.
Fresh and plentiful
Stayed in July 2024
Reviewed: 20 July 2024
Regine
United KingdomRoom too small. No glasses in the room
Dinner & breakfast & the staff
Stayed in July 2024
Reviewed: 18 July 2024
Malcolm
United KingdomMaybe a bit shabby in bathrooms etc .
Location . Friendly staff , good food etc
Stayed in July 2024
Reviewed: 17 July 2024
Robin
FranceDelicious dinner and breakfast.
Stayed in July 2024
Reviewed: 14 July 2024
Barbara
United KingdomNothing much wrong at all
Room was 'motel style' on ground floor, but perfectly adquate and clean. Dinner and breakfast were both excellent
Stayed in June 2024
Reviewed: 13 July 2024
David
United KingdomA little difficult to find. Could see it but couldn’t find access road.
The friendliness of staff and above all the restaurant. Easy parking Very quite
Stayed in July 2024
Reviewed: 8 July 2024
Janet
FranceNothing
V.clean. Obliging staff when I asked for bowls of chips to have in the bedroom they were done straightaway. We had been traveling all day and didn’t want a full meal
Stayed in July 2024
Reviewed: 1 July 2024
David
United KingdomAll good.
Dinner good food and well presented, especially the buffet. Very reasonable price. Did not do breakfast
Stayed in June 2024
Reviewed: 23 June 2024
Janet
United KingdomA little run down.
Good breakfast plenty of choice.
Stayed in May 2024
Reviewed: 20 June 2024
Robert
United KingdomGreat staff good price handy for the motorway
Stayed in June 2024
Reviewed: 16 June 2024
Duncan
FranceIt needs a good facelift..........
Location and restauirant
Stayed in June 2024
Trapani, Italy
Sesto, Italy
Park City, USA
Budapest, Hungary
Siegen, Germany
Gold Coast, Australia
Quito, Ecuador
Standlake, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content