12, rue du Temple, Bordeaux City-Centre, 33000 Bordeaux, France
#30 of 88 hotels in Bordeaux
Guests' ChoiceBased on 534 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.4
Staff
9.4
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 19 June 2024
Colin
IrelandBreakfast
Attentive and helpful reception staff, location, cleanliness
Stayed in June 2024
Reviewed: 17 June 2024
Tanya
United KingdomAbsolutely nothing!!
Cannot fault the stay at Best Western Hotel Francais. The staff could not have done more to make our stay lovely.
Stayed in June 2024
Reviewed: 16 June 2024
Kathie
CanadaI had a superior room (401) which was very lovely. The front desk staff were super helpful. Want to say Camille helped my brother and I find a restaurant for dinner which was a short walk away with resonable prices. The hotel breakfast was also excellent.
Stayed in June 2024
Reviewed: 16 June 2024
Chris
AustraliaBreakfast let them down.
Everything!
Stayed in May 2024
Reviewed: 15 June 2024
Peter
CanadaWell, the rooms could have been bigger
I really appreciated the helpful staff and absolutely LOVED the breakfasts
Stayed in May 2024
Reviewed: 11 June 2024
Claudine
United StatesWe had great difficulty finding the hotel. The rooms were small with little light. There was a ledge on the floor between the bedroom and the bathroom that led to painful toe encounters during the night.
The staff was very friendly and helpful. Once we found the hotel, the location was very central.
Stayed in June 2024
Reviewed: 11 June 2024
Lisa
United StatesTowels could have been changed at least once in 4 days. There was no place to hang them to dry properly, just one hook for two bath towels.
Room, spacious, comfortable, liked the balcony!
Stayed in May 2024
Reviewed: 10 June 2024
William
United StatesThe cheapened it when they renovated it. Instead of the beautiful old sitting room they put in a tacky bar and the rooms all have cheap carpeting, etc. It’s still a nice enough hotel to stay at, but it lost some of that special charm.
Great location in center of town. The hotel has a nice historic feel to it, although it was obviously renovated recently and not for the better.
Stayed in June 2024
Reviewed: 9 June 2024
Paul
United KingdomNothing
Great location, and not big..
Stayed in May 2024
Reviewed: 9 June 2024
Garry
IrelandGreat welcome from the staff, asked for rooms close to each other and this was provided. Rooms and hotel was spotless and the location was excellent.
Stayed in June 2024
Reviewed: 6 June 2024
Kimberly
United StatesShowers are so slippery!
Location of the hotel was great, staff ability to help us use the tram / bus and suggestions was excellent!
Stayed in June 2024
Reviewed: 28 May 2024
C
PortugalGood location. Good staff, helpful. Renovation in the lobby is in good taste but the rooms are a disappointment. Plastic, IKEA style. Not very comfortable. Maintenance a disaster. Shower, lamps, door cards, all present deficiencies. The agressive white light turns the room into a hospital room. The old hotel was much nicer and good taste. Mosquitos in the room. Very annoying. Breakfast is OK. Staff is helpful.
Stayed in May 2024
Reviewed: 25 May 2024
Susan
United StatesThe clerk at check in was not friendly or helpful.
Well located and clean.
Stayed in May 2024
Reviewed: 20 May 2024
Mark
AustraliaLift very small
Excellent location and exceptional staff
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomRoom small and curtains would not fully close
Great location
Stayed in May 2024
Reviewed: 19 May 2024
Alan
United KingdomThis is a nice hotel on a quiet street right in the centre of town - a great location for exploring. The hotel is an old building but everything inside is classically modern. Each team member we encountered was helpful and friendly
Stayed in April 2024
Reviewed: 18 May 2024
Dawn
United KingdomThe bathroom which was en-suite but was too exposed and didn’t provide any privacy
The friendly staff who were so helpful and accommodating. The breakfast was lovely too
Stayed in May 2024
Reviewed: 10 May 2024
Sophie
United KingdomVery small bedroom, lack of light
Very central. Beautiful building, very nice staff
Stayed in April 2024
Reviewed: 1 May 2024
Anthony
United StatesBigger bathroom
Stayed in April 2024
Reviewed: 1 May 2024
Forbesy
AustraliaThe staff were all very friendly and helpful. The beautiful cocktail bar and space was a real bonus.
Stayed in April 2024
Reviewed: 1 May 2024
Armando
PortugalThere were some minor problems with the shower, electricity and the cleaning employee dumped a bag with our dirty clothes in the garbage on the first day. The hotel has an agreement with Parking Clémenceau but it was a bit confuse.
Breakfast was quite good, maybe lacking a little more fruit. Reception staff was very friendly though a bit unexperienced. The room was small but well equiped and comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Maria
MaltaMini fridge in the room didn't work. Breakfast could have had more variety. It was basic.
Location was fantastic. Staff super nice and helpful. Also its a pretty and cosy hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Madcatwoman
FranceBreakfast a bit sparse.
Huge comfy bed. Location. Beautiful bar with expert mixologist!
Stayed in April 2024
Reviewed: 23 April 2024
Jo
United StatesWould have liked more bath products
Location
Stayed in April 2024
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