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Reviews of Best Western Hôtel de France 3 stars

19 Place Bernard, 01000 Bourg-en-Bresse, France

#5 of 10 hotels in Bourg-en-Bresse

Guests' Choice

Review score

Based on 285 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 27 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    The bar area could have been a bit nicer

    Breakfast was quite good with plenty to choose from. Parking was in a secure garage and we were only a couple mins walk from lots of restaurants/ bars etc.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Beautiful and Bonny Bourg Bed
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Additional charge for parking seemed a bit steep and there was a coffee machine in the room but nothing to heat water for tea.

    Superb location, right in the middle of town and a building with character and charm. Very comfey bed and coffee machine in the room. Walking distance to shops and restaurants.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    9.0
    Central location in lovely place to visit for our overnight stay.
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A few more tea bags and coffee to be available in the room, although the young man in reception did give us more tea bags when asked.

    Central location was great- very comfortable bed with large room, and large bathroom with shower. Roomy and airy, plenty of space for belongings. Safe car parking outside in the main square- pay until 7pm then free parking until 9am- which was fine for our needs.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Very comfortable and convenient for a stopover.
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of sufficient parking

    It was spacious and traditional with modern facilities

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Was a coffee machine in the room but no facilities for making tea.

    A very pleasant hotel in a good location with secure parking. Plus a good restaurant for dinner and fairly standard French buffet breakfast

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We booked in advance, when we arrived , we got a room and found it not ready, obviousy used, bed not made up, and dirty towels on bed. We quickly got another room. But no help whatsoever. Staff not interested to help with suitcases. Surprisingly,For dinner bill still showed old room nummer. Hoel was only half ful. When we paid next morning 0800 we did not get a copy of the hotel, restaurant bill. Bill was higher than I expected.

    Ok nice hotel, good accommodation, high standing, we had been there various times in the past, but very disappointed

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Very nice place to stop over from Paris to the Alps. Restful night.
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff welcome and friendliness Breakfast Clean bathroom Nice view and very quiet.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    One night stay
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Locating it - tucked away in pedestrian zone !

    Clean old world hotel in modern city centre

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    It met our needs
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was hot.

    Lovely, clean and comfortable. Staff were very friendly.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was rather uncomfortable. Shower/tap combination didn’t function properly.

    Convenient and secure parking. Excellent breakfast.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Our stay was short but nice
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little small but that’s not a big problem.

    The room was clean, as was the foyer and the dining area.

    Stayed in July 2024

  • Reviewed: 23 June 2024

    7.0
    A great central city hotel
    • Leisure trip
    • People with friends
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was beautiful, and service good but the choice of food was limited and very expensive.

    The room was lovely - very clean and comfortable- thank you. The reception area was really nice and staff on arrival very friendly and helpful, although we had some issues with the key card. The location was brilliant, especially for the music festival, with a great range of bars and restaurants within easy walking distance. Parking was available in the public car patk outside for a small charge but free after 7pm.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A comfy hotel in the centre of town

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Excellent for a stop over during journey.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Great location, good breakfast, very good bar and restaurant.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Witnessed a guest urinating into a plant pot in the foyer with the staff doing nothing about it. Perhaps he felt unsure about intervening

    Location, comfort, large & well appointed room; excellent breakfast and secure convenient parking

    Stayed in June 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    Wifi instructions were not clear.

    Its is peaceful in the morning with the sound of the fountain on the square. The decor is a charming mix of new and classic features. Excellent location. Five stars for the nutella dispenser at breakfast.

    Stayed in May 2024

  • Reviewed: 27 March 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good food morning and evening

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Overnight trip travelling to the alps for skiing.
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location and rester aunt was good.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 2 nights

    The room was very small with creaky floorboards in the room and the corridor outside.

    The location is perfect, staff were very helpful and the restaurant food was excellent.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    7.0
    Good central hotel in Bourg en Bresse with a competent restaurant.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The parking needs to be booked in advance and is very tight for a large car although there is free public parking in the square in front of the hotel. The breakfast was basic and the hotel would benefit from a more welcoming bar area.The rooms were a bit tired.

    Great central location and the restaurant (apart from the vivid red colour scheme) offers a very good dinner.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    7.0
    OK, it was a stop off to elsewhere.
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a bit tired

    Well located

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    The restaurant attached to the hotel (but not part of the hotel) is a bit pricey and the value for money was not up to our expectations. If you have a large car, the private car park might not be an option as it is narrow.

    the location is nice, right in the center of the town. Very convenient to discover by walk the city centre and hop to the market. Convenient private car parking. Nice and helpful staff.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    Being charge 14€ for a car park in a small town is not the best experience considering the price of the room

    Town centre

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice clean hotel with friendly staff in fantastic location .

    Stayed in November 2023

Showing 1 – 25

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