Staff unhelpful. Short staffed. No snacks or drinks

Location, pool

Stayed in June 2024

Parts of the interior fittings seemed to be outdated and a bit run down, especially the carpet in the room and hallway.

The staff was friendly and the room was clean with a comfortable bed.

Stayed in June 2024

The rom was cold

Stayed in June 2024

The Spa was disappointed. You pay 20€ for one hour and you have a tiny Jacuzzi (ok for 2 or 3 max); sauna, hammam and resting room. Massage is expensive and not that exceptional. Staff is not very efficient. (We had to ask twice to open the pool.) Diner was so-so; my truffle pasta were not well cooked and cold. Shampoo bootle was empty in my bathroom. Only room with bath were available so not really convenient for old people.

The location is great, not too far from Chamonix. the pool is heated. The view is fantastic! Room are comfortable and quiet.

Stayed in June 2024

The terrasse and spa . Reception is kindly

Hi cost low value

Stayed in June 2024

Safe parking for motorbike. Wievs, staff, spacious room. Location.

Stayed in June 2024

It took too long to check in and meanwhile no option to have a drink by lack of personnel. (while the bar was supposed to be open). The bathroom had a bath, but you could not fill it properly because of a defective plug and shower screen was missing a joint leaving the floor wet

comfortabel bed, enough space and cabinets in the room. good 1st impression about style/decoration

Stayed in June 2024

The only tiny improvement would have been having the coffee, milk and sugar replenished every day. Otherwise it was a great stay!

The hotel was lovely, great room with lots of space and wonderful views from the balcony. A great terrace and swimming pool. Really friendly staff and very patient. We will definitely be back!

Stayed in June 2024

Pool opened too late in the morning - not until 1000hrs - I wanted to swim around 8, then continue our drive to Italy . The food in the restaurant is excellent but expensive - the wine /fizz is expensive for France .

Clean , lovely rooms . Delicious food .

Stayed in June 2024

Everything

Stayed in June 2024

No real choice for food. As the room service was very limited

Good location Nice room

Stayed in April 2024

- The staff asked for a card as a guarantee for our stay, even though this kind of policy isn’t used anymore in the whole Europe. This kind of policy offends any tourist specially because it is applied selectively. And also, this kind of demand will only upset the clients because of any case of damages in the room, the card cannot be charged without pre-authorisation, so it is useless. - Also, a very bad note that happened to us and also to our friends, although the hotel was quite empty, they tried to get rid of the bad rooms first: they tried to give us the room next to the elevator which had the elevator exactly inside the room. The same story happened the next day to our friends. The receptionist changed our room after that.

Nice ambiance, gorgeous view, parking just in front of the hotel.

Stayed in April 2024

Slightly out of town but train was a great option to go into chamonix centre.

Staff very friendly, very comfortable room and great value.

Stayed in May 2024

Nice hotel view and locations. CleanCleanness is a perfect... Overall everything is over the Moon.. Most important thing Hotel staff are too kind and friendly 🥰

Stayed in April 2024

Lack of storage space / furniture, particularly in the mountains when you have lots of clothes and gears.

Quiet environment. Correct breakfast.

Stayed in April 2024

Terasse room restaurant cocktails

Stayed in April 2024

My only complaints are that jacuzzi was very very cold 2nd day we used it - temperature had been turned down and when you are paying E20 you expect all spa facilities to be good. Also, would have liked my tea / coffee / water stocked up daily.

Hotel was perfect. Very comfortable, staff were amazing and room was superb. All in all, very happy.

Stayed in April 2024

See previous comments

Hotel fine really, views amazing , Got a bit fed up with continental breakfast after 4 days. Room a bit small, lack of storage. We thought restaurant was expensive for evening meal. Pool closed for winter

Stayed in March 2024

Room was not well isolated, so we could barely hear our neighbors. The doors of the room closes not well, need to push it to make it closed.

Very lovely receptionists, bartendenders and all personal of the hotel is very high valued professionals. Best cocktails in the bar I have ever tried in France. Great bathroom

Stayed in March 2024

The rooms are getting tired now. Great size, comfort and aspect but a little worn out on furniture, fittings.

Great food, limited menu for 5 nights. One special at dinner which differed daily the rest was set. Great quality food and service. Staff were very kind.

Stayed in February 2024

Location, restaurant, staff

Stayed in January 2024

Restaurant was over priced for tiny meals

Lovely staff and spa

Stayed in December 2023

20€ per person for a 1 hour jacuzzi and sauna use is very steep, especially for a resident of the hotel. Most hotels offer this for free which should be expected when paying over €1,000 for a standard room with no view and no breakfast.

Staff was lovely and location was good. I had cocktails in the bar and they were great and fresh.

Stayed in February 2024

There was no slipper in the room :(

Breakfast and stuff

Stayed in January 2024