9 rue Buirette, 51100 Reims, France
#2 of 54 hotels in Reims
Guests' ChoiceBased on 2010 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
Maxwell
United KingdomRetsraurant wasn't too interesting.
Overall ambiance
Stayed in September 2024
Reviewed: 24 September 2024
Pat
RomaniaOpportunity for waitress service at breakfast
Service. Staff were proactively helpful.
Stayed in September 2024
Reviewed: 23 September 2024
Rory
IrelandReception Staff were exceptionally good. Breakfast was excellent.
Stayed in August 2024
Reviewed: 22 September 2024
Gerard
NetherlandsNice hotel in a fantastic location in the centre of Reims. Great staff at reception. Very convenient parking under the hotel (make reservation) and chargers for our EV were available (pretty slow, but since we were staying overnight this did not matter, next morning our batteries were charged).
Stayed in September 2024
Reviewed: 21 September 2024
Peter
United KingdomGreat location. Excellent dinner and breakfast. Comfortable room. Helpful amnd friendly staff. Secure parking.
Stayed in September 2024
Reviewed: 20 September 2024
Leonard
CanadaBreakfast was superb, staff very polite and attentive, always watching to clean up after tables were left, like military precision. Very impressive. Great selection of foods
Stayed in September 2024
Reviewed: 15 September 2024
Chua
United StatesThe hairdryer being tethered underneath the sink with a short wire length made drying my hair more difficult and took twice as long.
The heated bathroom floor was a highlight for me. Very spacious & comfortable room, the staff were all very friendly and happy to help.
Stayed in September 2024
Reviewed: 15 September 2024
Bill
United KingdomNothing
A lovely hotel right in the centre of Reims. It's trendy and spacious and everything was really nice. We had breakfast outside in the secluded garden from a huge choice on the buffet. Electric car charging was perfect for an overnight stop on the way South.
Stayed in September 2024
Reviewed: 14 September 2024
Linda
United KingdomBar didn't have a very good selection of wines by the glass in the bar. Went to the restaurant and bought it in there and took it to the bar.
Very comfortable, clean rooms. Beds were very comfy with nice bed linen. Friendly staff. Great location. Lovely indoor pool.
Stayed in September 2024
Reviewed: 14 September 2024
Deborah
United KingdomEverything was very good, great location, very comfortable
Stayed in August 2024
Reviewed: 13 September 2024
Michael
SwitzerlandBreakfast very ordinary
Great rooms
Stayed in September 2024
Reviewed: 13 September 2024
Roxana
RomaniaI liked everything.
Excellent breakfast, very good location.
Stayed in September 2024
Reviewed: 12 September 2024
Charlotte
United KingdomNot enough complimentary water
Nice room, with big bed and lots of space. Good breakfast and friendly staff.
Stayed in September 2024
Reviewed: 11 September 2024
Mbsport
NetherlandsThe parking below is very small. Bigger cars, which are standard nowadays, barely fit. Luckily staff is very helpful in moving cars when needed. The gym could be better. Basically only one multi-training device.
Excellent hotel, great location and wonderful staff. Spacious room, quite doors.
Stayed in September 2024
Reviewed: 11 September 2024
June
AustraliaNothing
Clean comfortable and spacious room
Stayed in September 2024
Reviewed: 10 September 2024
Karen
United Kingdomx
Loction was great as very central, hotel was smart
Stayed in September 2024
Reviewed: 9 September 2024
David
United KingdomNothing
Easy manner and good restaurant recommendation. Staff were polite and conscientious.
Stayed in September 2024
Reviewed: 9 September 2024
Mark
United KingdomRoom safe not working and bar seats needed a clean.
Good breakfast
Stayed in September 2024
Reviewed: 9 September 2024
David
United KingdomParking is limited – pre-booking essential.
Great location in centre of Reims (10' walk from the Cathedral). Good modern hotel, everything you would expect. High-quality restaurant offer with excellent service, but plenty of other eating options in the locality.
Stayed in August 2024
Reviewed: 8 September 2024
Johnathan
United KingdomMy only slight niggles would be that the breakfast seemed overpriced at €20 pp for what was on offer. The quality was reasonable for all items and very good for some but the overall offering was a little limited with just a fee hot items. Breakfast is optional so we just opted for this once. Overall, an exceptional stay and I wouldn't hesitate to stay again.
The location is fantastic, 10 minute walk from Reims train station. 10 minutes to the Cathedral and just off the main strip for bars and restaurants. Staff are exception and super friendly. The bar and outside courtyard is beautiful. The pool is very nice and it was quiet the two times I used it. The sauna is well maintained and good quality. I would highly recommend.
Stayed in September 2024
Reviewed: 7 September 2024
Keithj1
United KingdomNothing particularly. Having to contact hotel staff twice in order to park car (once to obtain access code to open bollards and then again to open car park entrance) slightly unwieldy and perhaps could have been explained better in advance.
Friendly reception staff and comfortable room in a great location to be able to explore Reims. Breakfast was good and everywhere spotlessly clean. Good car par under hotel with relatively easy access.
Stayed in August 2024
Reviewed: 5 September 2024
Andrew
United KingdomNothing
Location, staff and hotel all great and the car park was good and not as small as some other reviews had said
Stayed in September 2024
Reviewed: 2 September 2024
Peta
United KingdomLocation
Stayed in September 2024
Reviewed: 1 September 2024
Bernadette
United KingdomA lot of confusion at check in which was frustrating Would have appreciated replenished water each day
Location excellent, loved the bar and outdoor terrace - sadly didn’t get to use the swimming pool as we were too busy. Replenished coffee every day
Stayed in August 2024
Philadelphia, USA
Salamanca, Spain
Suva, Fiji
Siem Reap, Cambodia
Ledig, South Africa
Daytona Beach, USA
Cambrils, Spain
Bardolino, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content