21 Rue Berthelot, 37000 Tours, France
#19 of 51 hotels in Tours
Guests' ChoiceBased on 399 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.4
Facilities
8.2
Staff
9.2
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 23 September 2024
Mark
United KingdomNothing
Location to the old town was very good.
Stayed in September 2024
Reviewed: 20 September 2024
J
United KingdomConvinced I'd clicked through on breakfast - apparently not
Wanted a large quiet room and got that
Stayed in September 2024
Reviewed: 19 September 2024
Philip
United KingdomStaff very helpful
Stayed in September 2024
Reviewed: 18 September 2024
Peter
United KingdomAbsolutely nothing
Easy to find, easy to park, good location in the city, very attentive and informed staff. Room and bathroom were comfortable, bed a little creaky. Excellent breakfast, good range of food and nespresso coffees. Particularly appreciated the St Maure de Touraine cheese!
Stayed in September 2024
Reviewed: 18 September 2024
Susan
United KingdomI little tired.
Friendly staff, good location and parking
Stayed in September 2024
Reviewed: 16 September 2024
Kim
United KingdomThe room was a little dated and the pipe work was a little noisy.
Very central and an easy walk to the historic centre. It has secure parking (for an additional fee) but well worth it.
Stayed in September 2024
Reviewed: 15 September 2024
Jo
United KingdomCould be a little More modern in areas but overall excellent value for money
Location, staff and service very good
Stayed in August 2024
Reviewed: 13 September 2024
Declan
United KingdomThin walls, hearing other guests
Location, friendly staff, secure parking and good breakfast
Stayed in September 2024
Reviewed: 3 September 2024
Hannah
United KingdomGreat location, good sized family room and bonus with parking on site
Stayed in August 2024
Reviewed: 31 August 2024
Susan
United KingdomDid not like the toilet not being in the bathroom and without it’s own hand washing facilities. There were no glasses in the room even though we had a complimentary bottle of water.
Good location, car parking
Stayed in August 2024
Reviewed: 28 August 2024
Antony
United KingdomThe concierge was excellent good local knowledge and good english rooms next door to each other so good for family
Stayed in August 2024
Reviewed: 26 August 2024
Rebecca
United KingdomLift a bit small but old building.
Family room had a separate room with 2 rooms and proper beds. Not a sofa bed. Great shutters on window for sleeping. Lovely staircase. Parking 11 euros. Very central. Helpful reception. Grand staircase.
Stayed in August 2024
Reviewed: 25 August 2024
Andrew
United KingdomLovely hotel with old school charm. Private parking was a real bonus.
Stayed in July 2024
Reviewed: 11 August 2024
Michael
United KingdomVery friendly staff. Great location, very close to town centre.
Stayed in August 2024
Reviewed: 9 August 2024
Wolf
SwitzerlandA very good location in a quiet neighborhood. Convenient parking and a good breakfast.
Stayed in August 2024
Reviewed: 8 August 2024
Kavwindsor
United KingdomStuffy room with broken shower head. Air con not v efficient.
Good location, v comfortable bed, friendly staff, nice breakfast.
Stayed in August 2024
Reviewed: 6 August 2024
Chris
United KingdomFull help yourself breakfast was expensive. The cheaper "Express" breakfast served to your table was limited.
Great location, secure parking, clean and comfortable hotel. Pleasant staff.
Stayed in August 2024
Reviewed: 5 August 2024
Kevin
United KingdomAir conditioning not working
It’s central location
Stayed in August 2024
Reviewed: 2 August 2024
Jacinta
BelgiumThe bathroom was very small. My husband and I are not very tall so it was ok for us but anyone taller would have hit their heads on the roof of the shower!
The room was comfortable and clean. The people at the reception were very helpful. It's convenient to have a parking area right in front of the hotel. The hotel is very well located in the middle of town.
Stayed in July 2024
Reviewed: 25 July 2024
Gail
United KingdomNothing
Centre of town and parking
Stayed in June 2024
Reviewed: 21 July 2024
Valerie
United KingdomThe shower had a sloping ceiling, so quite small
Central and parking
Stayed in July 2024
Reviewed: 21 July 2024
Michel
United KingdomBath disn't train prperly. Ok for shower though.
Nice staff
Stayed in July 2024
Reviewed: 18 July 2024
Terence
United KingdomThe car park is small, however, we got in early enough to secure a space. Don't know what we would do if the car park was full.
Location of the hotel is excellent. Love walking around the city. The rooms are comfortable with good facilities (Coffee/Tea making)
Stayed in June 2024
Reviewed: 18 July 2024
Andrew
United KingdomThe bathroom layout was very cramped. Not sure the room space would work for some visitors given how cramped it was. The room was also right next a lot of waste water pipes for the rooms above which resulted in quite a lot of noise.
The location was great, the room was very clean and the hotel team were all very friendly and welcoming.
Stayed in July 2024
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