2 Avenue de la Ville de Vichy, 88400 Gérardmer, France
#12 of 21 hotels in Gérardmer
Guests' ChoiceBased on 43 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
8.9
Value for money
7.8
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 15 September 2024
Louise
United KingdomThe wifi was a pain. Kept dropping in and out.
We have stayed here twice before and like it. Friendly staff, beautiful view of the hills, delicious dinners. We felt rested and cared for.
Stayed in August 2024
Reviewed: 6 September 2024
Yma
BelgiumNo air conditioning (but we knew this before we reserved). Airconditioning would have allowed us to cool the room at night, as well as reduce outside noise. Very small safe in the room which, although better than nothing, was impractical. Room & clothes' hanging space small for 10 nights, but appreciated rain shower & separate wc.
Lake view. Balcony with room. Location of hotel within walking distance of restaurants, shops & supermarkets. Good sized swimming pool. Small fridge in room. Free parking.
Stayed in September 2024
Reviewed: 3 August 2024
Rosalind
United KingdomI liked it all
Location
Stayed in August 2024
Reviewed: 22 June 2024
Roger
United KingdomBreakfast was hard work. Too many people at the same time walking to and from the separate room where the buffet was located. Really annoying start to the day.
Superb location. Garage. Parking. Dinners were very nice in a lovely restaurant.
Stayed in June 2024
Reviewed: 13 June 2024
Motorcycle
BelgiumNothing really
The Restaurant was top-notch, the location at the lake was really lovely. Being able to sit on the terras with such a nice view was great. The staff speaks English as well.
Stayed in May 2024
Reviewed: 11 June 2024
Nigel
FranceBathroom small Toilette sliding door
Location View Confortable bed Good food in restaurant
Stayed in June 2024
Reviewed: 11 June 2024
Simon
United KingdomA perfect location and a grand a lovely hotel
Stayed in June 2024
Reviewed: 15 May 2024
Julian
United KingdomAir conditioning would have been helpful, although there are large patio doors you can open for ventilation.
Newly refurbished room was an excellent standard. The staff were warm and welcoming. The location and view were excellent. Overall we felt this was very good value for money
Stayed in May 2024
Reviewed: 8 March 2024
Charles
SwitzerlandBath room: the soap was like oil: difficult to remove with water
Stayed in March 2024
Reviewed: 12 October 2023
Christina
United StatesThe location was very convenient for some beautiful walks around the lake.
Stayed in September 2023
Reviewed: 6 July 2023
Cynthia
United KingdomThe door of the toilets was a sliding one, with gaps when closed which gives no privacy as the person sharing the room can hear or smell our businesses.
Excellent breakfast with quality products
Stayed in July 2023
Reviewed: 11 June 2023
Sébastien
Franceview on the lake, spa and pool
ideally located at immediate access to the lake and downtown
Stayed in June 2023
Reviewed: 11 May 2023
Conor
United StatesThe humidor in the particularly nice cigar room was not functioning & thus dried out the cigars to point of mgt closing the room. Pity
Staff great
Stayed in May 2023
Reviewed: 27 April 2023
Estrada
BelgiumThe facilities have aged a bit, options for room service food is limited to the very nice restaurant so it's hard to order for a casual dinner.
Having the pool was nice. A bit cold, but it helps with the kids. The breakfast was excellent.
Stayed in February 2023
Reviewed: 11 April 2023
Anne-sophie
Belgiumthe pool was definitely too cold
Localisation and confort
Stayed in March 2023
Reviewed: 24 February 2023
Bart
BelgiumSometimes tv signal was weak. Charging stations for electrical cars were out of order.
Stayed in February 2023
Reviewed: 10 January 2022
Celine
IrelandRoom overheated Overpriced restaurant Staff: indifferent ,nearly unfriendly Broken pool table
Easy access to pool Decor Comfortable beds
Stayed in January 2022
Reviewed: 5 September 2024
Ellen
United KingdomThe room was big but only comfy chairs for 1 person! A suite with no balcony? The shower was no good if you didn't want to wet your hair.
The location The entrecote was excellent Breakfast was good
Stayed in September 2024
Reviewed: 28 July 2024
Sandeep
United Kingdomsuperb
Stayed in June 2024
Reviewed: 18 July 2024
Brian
United KingdomDidn't find staff friendly. Waited 15 minutes at the bar for a drink and nobody to serve despite the receptionist trying to find someone. Gave up and went elsewhere. Plenty of other places just outside hotel.
Right on the lake. Lots of places to eat. Swimming pool was a bonus.
Stayed in July 2024
Reviewed: 1 July 2023
Julian
United StatesLocation! Elegant! The view!
Stayed in June 2023
Reviewed: 19 June 2023
Elizabeth
United Kingdomwe would have felt a bit better if the car park door had been closed in the evenings as we were traveling on a motorbike.
The room was spacious, clean and tidy. The bathroom was large with a spacious shower. shower gel etc provided along with good coffee and tea making facilities. Breakfast was delicious, so many options it was difficult to choose. stunning location, right on the lake.
Stayed in June 2023
Reviewed: 13 October 2022
Martin
United Kingdomvery small room and tiny bathroom , decor and condition of building felt like it was still in the 1980’s
location next to lake , staff were friendly and helpful
Stayed in October 2022
Reviewed: 10 October 2022
Patrick
GermanyAs a frequent traveller I have visited hundreds of hotels all over the world. Not sure how this hotel reached it‘s 4*-status. Dirty rooms & unpolite staff (greetings to the seater from the restaurant). We arrived around 8pm and wanted to visit the restaurant. Due to the fact that we travelled with our motorcycles we did not bring a tuxedo. Nevertheless, the restaurant was not crowded. 4-5 tables were occupied and the rest was available but the seater denied us the access to the restaurant. It seemed that we did not fulfill their dresscode which is not mentioned anywhere. Next point: English speaking staff should be obvious in a 4* hotel but no chance. Questions asked in English were answered in French. This is an absolute no-go.
Nice location at the Lake. Parking possibilities given.
Stayed in October 2022
Showing 1 – 25
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