23 Place Bellecour, 2nd arr., 69002 Lyon, France
#7 of 124 hotels in Lyon
Guests' ChoiceBased on 919 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.8
Facilities
8.8
Staff
9.6
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 26 June 2024
Jon
United KingdomAccess via staircase would be difficult for people with disabilities.
Location, great staff, charming nostalgic decor, cakes at breakfast.
Stayed in June 2024
Reviewed: 25 June 2024
Elif
TurkeyThe staff was very warm and helpful. The location of the hotel is quite central.
Stayed in June 2024
Reviewed: 25 June 2024
Gina
United Arab EmiratesNo elevator until first floor. Elevator also didn’t work. Not best place if travelling with heavy luggage
Stayed in June 2024
Reviewed: 22 June 2024
Bora
TurkeyAuthenticity, comfort, location
Stayed in June 2024
Reviewed: 18 June 2024
Kate
United States- Something to be aware of is you have to go up two flights of stairs to get to reception. They have an elevator next to reception to take you up further, but that didn't help us get our bags up or down to and from reception to the ground level. Not a huge deal for us, but if stairs are a problem for you or if you have a 70lb bag, this is something to be aware of.
- Our room, our bathroom, the hotel breakfast room, and the hotel in general were STUNNING and had so many thoughtful and adorable details - Staff were all super nice and friendly and the girl at reception helped me up the stairs with my heavy bag - Breakfast was wonderful and seemed homemade by the woman in the breakfast room. The breakfast room/area is also just a delight to eat in because it's so darn cute - Location was great and very walkable to shopping, food and restaurants, the river walks (both rivers), and the old town area - Super cute view of a nice park/plaza from our room - My husband was very pleasantly surprised at how nice everything was and kept commenting on it the whole time (bonus points for me!)
Stayed in June 2024
Reviewed: 18 June 2024
Gary
United StatesThis is a special place with an excellent location.
Stayed in May 2024
Reviewed: 10 June 2024
Focazio
United StatesMy room was a bit tight. If there were two of us staying in that room, it would’ve been difficult to find a place to put our suitcases. I was in room 34.
Old world, elegance, great bedding, and pretty rooms. Also a great breakfast every morning.
Stayed in June 2024
Reviewed: 4 June 2024
Pamela
United StatesRoom was a bit small
Location
Stayed in May 2024
Reviewed: 4 June 2024
Zack998776
United StatesGood location, very friendly and helpful staff
Stayed in June 2024
Reviewed: 4 June 2024
Gust
BelgiumThe breakfast was fantastic
Stayed in May 2024
Reviewed: 2 June 2024
Anthony
United KingdomNo lift from ground floor for heavy suitcases. the heat in the breakfast room
breakfast was good choice and availability. Staff very helpful.
Stayed in May 2024
Reviewed: 1 June 2024
Terri
United StatesTh shower door didn't seal securely; a slight bump allowed water to seep onto the floor. The room, which was small, had things on every surface, leaving us no place for computers, etc. In fairness, I think it was intended for one person.
The women at reception were wonderful, smiling and helpful. They showed me a great metro route that saved me money and time. They spoke French when I did (ignoring my bad grammar). The location couldn't be beat. We walked everywhere.
Stayed in May 2024
Reviewed: 29 May 2024
Leach
United KingdomNothing
Everything the room ,the breakfast room all fab. Staff were friendly and helpful
Stayed in May 2024
Reviewed: 28 May 2024
James
United KingdomParking wasn’t clear before arrival.
Beautiful styling.
Stayed in May 2024
Reviewed: 28 May 2024
Gavin
United StatesThe bathtub was a bit dangerous to shower in as it could be slippery and narrow, just a product of the vintage nature. The water flowed onto the floor but the staff was extremely helpful cleaning it up and recognized it could be improved. Really more of a nitpick than a complaint.
Amazing location, close to everything. Good walking distance and extremely helpful and attentive staff.
Stayed in May 2024
Reviewed: 25 May 2024
Mark
AustraliaNot enough room to store our large baggage in our particular room and no lift from the ground floor means carrying heavy bags. Next time we would try and book a larger room and ask staff for assistance with bags.
We loved the decor and attention to detail and the hotel is in an excellent location. We are travelling for 13 weeks and have substantial luggage that impacts on accessibility and storage. I was envious of other guests who arrived for a weekend getaway with only small roll on bags as the initial stairs (lift is available from second floor) and small room would not have impacted them the way it did us. I would gladly give this hotel full marks if we were travelling lightly and to be fair perhaps there were bigger rooms that we weren’t aware of. We also probably need to be more forthcoming in asking for assistance with baggage when having to deal with lots of stairs. However the staff were lovely and we appreciated the tea/coffee and fridge in our room that’s often not present in other hotels and would definitely return.
Stayed in April 2024
Reviewed: 25 May 2024
Kittell
United StatesThe room was very tight for two people.
The staff was excellent - friendly, helpful and very accommodating. The location of the hotel was excellent - with shopping, restaurants and transport all within a few minutes walking. The bed was very comfortable as well.
Stayed in May 2024
Reviewed: 22 May 2024
Anna
FranceThe atmosphere of the hotel and location
Stayed in May 2024
Reviewed: 20 May 2024
Leanne
AustraliaThe staff were very kind. We loved the room, which had a beautiful view over the city and a bath tub in the bedroom. Breakfast was nice & we found the location of the hotel very convenient.
Stayed in May 2024
Reviewed: 20 May 2024
Griesmer
United StatesThere is no avoiding the fact that there is no elevator up to the reception/first floor. But that was a very minor inconvenience to be expected while travelling in Europe.
The room was beautifully furnished with historical details including the lighting and plumbing. Shower was fabulous and the bed was absolutely glorious and we are not exaggerating! The staff was very helpful and accommodating. We did not want to leave except that the location was perfect - a two minute walk to the old town one way and back onto the mainland the other.
Stayed in May 2024
Reviewed: 20 May 2024
Sezgin
Turkey-
Rooms decoration and breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Harriet
United KingdomNothing
It’s very convenient and close to parking
Stayed in May 2024
Reviewed: 17 May 2024
Pamela
United KingdomNothing to not like
Amazing decor. Opulent bathroom. Asked for a curtain to be fixed which they did
Stayed in April 2024
Reviewed: 16 May 2024
Nigel
United KingdomThere is nothing we didn't like about the hotel.
This is a hotel with extraordinary vision. Painstakingly refurbished, care, the detail, the quality - and that word again, the - vision - and the courage to actually have the vision and see it through. In an age of functional boring hotels, the owner and his staff - Pierre & co - deserve huge plaudits. Conceivably the most beautiful hotel breakfast room I've ever had the good fortune to eat in.
Stayed in May 2024
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