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  5. Reviews of Austin's Saint Lazare Hotel

Reviews of Austin's Saint Lazare Hotel 3 stars

26 Rue d'Amsterdam, 9th arr., 75009 Paris, France

#871 of 1,626 hotels in Paris

Guests' Choice

Review score

Based on 700 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 12 June 2024

    9.0
    Convenient and Clean Stay with Excellent Breakfast but Poor Wifi
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The reception staff were generally not very friendly. We interacted with four different gentlemen and a lady; while the lady was nice and friendly, the others were less so, especially the night staff. Additionally, the wifi was practically useless on the fifth floor, and we couldn't use it throughout our one-week stay. While we had a good data plan, this could be a significant issue for guests relying on wifi. They serve breakfast in room but the rooms are quite small, which is typical for Paris, making it uncomfortable to eat breakfast in the room. The breakfast room is also small, but arriving early meant we didn't have trouble finding a seat.

    The room and shared amenities were sparkling clean, creating a comfortable and pleasant environment. The breakfast was a delightful surprise, featuring good quality food and friendly staff. This saved us a lot of time in the morning. They refilled everything very fast. The location is excellent, situated right beside a major train and metro station, making it incredibly convenient for transportation.

    Stayed in May 2024

  • Reviewed: 9 June 2024

    9.0
    Good location & Value for price
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise from other guests wasn't isolated and banging of the doors at late hour was a little annoying. We had to wait during breakfast hour for restocking of items for quite some time.

    Cleanliness and proximity to the center, very convenient location. The room was small but cozy and functional. Breakfast selection was very impressive in spite of the tiny size of the cafe - it had an option for everyone. It was delicious.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Perfect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nil

    Great location. Felt like a community.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location close to Gare St Lazare, taxi station and bus station in front of the door Nice breakfast

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Overall very good value for the money and great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner was not throwing cool air It was hot

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Good small room in very good location

    Stayed in March 2024

  • Reviewed: 28 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    --

    Room was a bit small, but good and clean. Location was perfect. Everything we wanted was in walking distance. Great neighborhood.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    The location was convenient in getting around due to the proximity to the metro
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The selection and quality of restaurants was poor.

    The location was convenient and close to the metro and railway station which was very convenient. There was not much activity in the neighbourhood in the evenings, it seems that people who were working during the day went home after work. The selection and quality of restaurants was poor. The room was clean and comfortable. We did not select the breakfast option

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 14 nights

    We had an excellent stay; the room on the sixth floor worked for a couple, even for a whole fortnight. Rooms with closed windows very quiet despite the busy street right at St Lazare Station. Very good wifi; good breakfast in a slightly cramped, but cute breakfast buffet room. Very nice staff.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    A very comfortable stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    None

    The staff were very nice and helpful, especially Belle who took the extra mile to make us feel at home. The breakfast was good. Love the variety they had for milks, very considerate for lactose intolerant people like me. The location was unbeatable, the train station and metro just a stone throw’s away.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    breakfast room too small and cramped. No boiling water for tea. Hot water from coffee machine not hot enough.

    Kettle in room

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    If I have to identify anything I didnt like then the breakfast room was a little small, but that really didnt matter

    The location was good and the staff friendly and helpful

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    All in all it was good. The location is perfect. Everything’s within walking distance. Small rooms but doesn’t matter if
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Poor breakfast. Mice in the cafe - they run from one place to another one while you enjoy breakfast. I just hope they don't eat food which is offered every morning... Extremely small rooms

    The location is perfect

    Stayed in March 2024

  • Reviewed: 7 May 2024

    8.0
    I would recommend this hotel to anyone who prefers a personal and individual experience when travelling.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing I can think of, it was exactly as portrayed.

    Warm, welcoming and helpful staff. Great location for walking to all parts of the city as well as proximity to public transport. Lots of options close by for little local restaurants including boulangeries and patisseries. Large and well known stores are also readily accessible.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    A perfect place to stay when in Paris
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The location was excellent and the staff were friendly

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Very pleasant, comfortable, clean and will book again when in Paris.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The Room had all the facilities needed, a very comfortable and clean room. Not much space in the room, however, the space was used very efficiently especially since you will not spend most of your day in the room. Very good location, close to numerous train stations, close to a few restaurants, and a good view of the streets of Paris. The Hotel Staff was very friendly and always happy to help.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Staff is very cooperative
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is rather small

    Very good location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bath tub was really small , plus i had no refrigerator in my room

    The location near the gare and the restaurants and the shops plus the streets near by u can access/ connect to several main streets.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Good value for money,friendly staff, good location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The room was a little poky with very limited clothes storage room

    Good central location with many bistros and restaurants nearby

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    The location was very good.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Felt like the rooms weren’t sound proofed, I heard my neighbors and from the level above. The breakfast was minimal to say at most, the room was small and not a lot of choices. I ended up not eating there even though I already paid for it.

    Friendly and helpful staff. Location was insanely good.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Great location and helpful staff!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The rooms are ridiculously small but then again, we're not in Paris for the hotel rooms. And this is not unique to this hotel. We did find that you get better rooms if you book directly as opposed to using Booking.com.

    Friendly staff. Perfect location with easy access to the metro and several decent restaurants.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice und clean😊

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Location

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    A cozy hotel, a beautiful room, a pleasant area. We had a lovely stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Both the stairs and the elevator were quite narrow, it could easily get crowded. We've accepted that Paris is expensive, but for this price, the room was rather small, hard for two people to walk by the bed to get to the bathroom. The breakfast area (as confirmed by other comments) is small, and the tables as well, we felt crowded - but the hotel gives you the option to have your breakfast in the room. (we didn't try it, maybe next time). All in all, it was a good choice and would return for next trips.

    The location is great (near st Lazare station), with many transport options (several lines of metro, train, bus etc). The area is safe and rather central, it's easy to reach several objectives on foot (e.g. the Opera, Orsay museum). The hotel had a nice feel. We had a room with a balcony, and a nice view of a square, the bed mattress was good, the bathroom was clean, we had a safe and a small wardrobe. We also had a nice breakfast every day, with good coffee and food options. The staff was very pleasant and helpful on every occasion.

    Stayed in April 2024

Showing 1 – 25

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