18 Rue Du Faubourg Madeleine, 21200 Beaune, France
#29 of 41 hotels in Beaune
Guests' ChoiceBased on 65 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
7.8
Staff
8.3
Value for money
7.9
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 27 June 2024
Simon
SwitzerlandNight porter absent for at least 25 minutes and was not even carrying the hotel phone stupid impolite and did not understand why I was angry Also no shower mat for last 2 days Poor command of English on reception
Location
Stayed in June 2024
Reviewed: 26 June 2024
Renata
BrazilVery well located, clean and nice room
Stayed in June 2024
Reviewed: 20 June 2024
Dawn
United KingdomThe receptionist when I first checked in was not very helpful when the card reader didn’t work, didn’t offer an alternate machine to try, I paid cash then rang my bank, they said it was a hotel issue. No other problem’s anywhere else with my card. But she just stared at me, I was tired after a long drive and a little reassurance or offer of help would have gone a long way
Location, breakfast, friendly staff at breakfast, cleanliness, comfortable quiet room
Stayed in June 2024
Reviewed: 17 June 2024
Puzzelmaster
United KingdomStaff were a little unhelpful
Well placed for the old town
Stayed in June 2024
Reviewed: 11 June 2024
Dawn
United KingdomThe card machine didn’t work, I tried 2 cards, different banks, have used them before and after all good. There was no suggestion to change machine. I luckily had cash to pay
Great parking, private, secure, plenty. Location perfect, breakfast choices and friendly helpful lady at breakfast
Stayed in June 2024
Reviewed: 10 June 2024
Sharon
United KingdomPublic areas were a little dated.
We stayed overnight in the hotel as a stop over on route to Calais. It was central and close to all the restaurants and the on site parking was handy at €8 for the night. We knew we would arrive in the evening and needed a hotel with late check-in, which this hotel has. We had a room in the main part of the hotel which was clean and comfortable, no views… except a wall! For us, it was a one night stopover so suited our needs and the breakfast (extra cost) was good.
Stayed in June 2024
Reviewed: 7 June 2024
Julie
United KingdomRoom was small
Location excellent Friendly staff Parking
Stayed in June 2024
Reviewed: 4 June 2024
Mary
United StatesNothing to say.
This is the perfect location to visit Beaune. The parking is a big plus. The beds are comfortable and the hotel was clean.
Stayed in May 2024
Reviewed: 30 May 2024
Jonathan
United KingdomGreat location
Stayed in April 2024
Reviewed: 30 May 2024
Mark
United KingdomThe room was very small and the overall feel and look of the hotel was a bit tired. Overall, the experience was not good value for money. Had we known about the works in front of the hotel when initially booking, we would have gone elsewhere.
The hotel was well located close to the centre of Beaune. Unfortunately there were a lot of road works taking place in front of the hotel which led to a lot of noise and dust. Due to the road works we were not able to use the hotel car park. The staff on reception were very pleasant and helpful. We did not try the breakfast.
Stayed in March 2024
Reviewed: 29 May 2024
Sharon
United KingdomRoom and bathroom very small.
Excellent location.
Stayed in May 2024
Reviewed: 27 May 2024
Banks
United KingdomThere was a really bad smell of rotting food coming from what I assume was the bin store. It was really unpleasant and looked like the bins hadn’t been emptied for ages. It gave a bad impression, especially near the hotel entrance.
It is very centrally located and the staff are friendly. This was our second visit and it had been upgraded since and is much improved.
Stayed in May 2024
Reviewed: 27 May 2024
Mark
United KingdomHaving to pay for parking - should be included in the rate
Good location with parking
Stayed in May 2024
Reviewed: 20 May 2024
Joost
BelgiumSmelly as garbage storage is in between reception and parking . Smell invades the elevator and some rooms
Good location and practical parking
Stayed in May 2024
Reviewed: 19 May 2024
Richard
CanadaLarger room than 101. More space for luggage for international travellers. More closet space. Larger bathroom.
Location was great… we did not have breakfast at the hotel
Stayed in May 2024
Reviewed: 1 May 2024
Tessa
United KingdomRoad works which we didnt know about caused a problem getting through the diversion.
Good location.
Stayed in April 2024
Reviewed: 21 April 2024
Nick
United KingdomWe had a bad experience. On arrival reception advised they could book us a taxi for the following day to a tour in Mersault and it would cost c €30. They then booked a car for us which was very late and we missed the start of our tour and it cost €170 for a 12 minute journey. Very unhappy!! We would appreciate your help in securing compensation. Apparently the car came from Dijon- not our problemA credit note for a future booking would be ok as we were otherwise happy with the hotel. If you are unable to help we will need to take further with local authorities. Thanks in anticipation of your reply. Nick Redwood, Eugene Doyle and Richard Hollis.
Stayed in April 2024
Reviewed: 18 April 2024
Peter
United KingdomNoise from road works and deliveries.
Location, great staff,clean room.
Stayed in April 2024
Reviewed: 9 April 2024
Hannah
United KingdomFire alarm was set off in the night and there was no Fire Marshall or procedure. If it had been a real fire it would not have been good. There was no one properly in charge and no explanation as to what happened. The hit and cold taps are the wrong way around so the hot is the cold and vice verser.
Great location. Rooms were simple but nice and beds comfortable. Parking was so close which was great as the hotel parking wasn’t available due to overrunning works. We would stay again.
Stayed in April 2024
Reviewed: 7 April 2024
Sinead
ItalyNo complaints.
Nice hotel in an awesome location for an excellent price.
Stayed in April 2024
Reviewed: 6 April 2024
Wesley
CanadaDifficult getting up and down narrow staircases.
Room was clean, bathroom very modern.
Stayed in April 2024
Reviewed: 3 April 2024
Christopher
FranceWe booked a superior room (as had stated there before). Thus tine the room was smaller with a ridiculous toilet and tap in the sink that was almost disconnected. Overall it was not worth the additional monies charged (almost 50% more expensive).
Convenient and reasonable value although the price increased significantly as we stated on Easter Monday.
Stayed in April 2024
Reviewed: 1 April 2024
Gerard
United KingdomNo comfortable seats in the room. The bathroom was for disabled persons but possibly due to being slightly early for check in.
Friendly helpful staff. Initially the room was unavailable (we were 30 minutes early) but they found us another room.
Stayed in March 2024
Reviewed: 1 April 2024
Christopher
FranceNothing really, it does what you expect.
Convenient to old town centre plus good value for money and comfortable. Excellent staff.
Stayed in March 2024
Showing 1 – 25
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