89, boulevard de la Plage, 33120 Arcachon, France
#17 of 20 hotels in Arcachon
Guests' ChoiceBased on 103 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
7.7
Staff
8.7
Value for money
7.6
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
Bruce
United KingdomPool towels not available. Limited replacement of coffee and tea in room. I.e. just one of each type of coffee/tea provided. Sun lounger availability round the pool is limited. No problem with that but some guests were reserving loungers with towels for several hours during the day and staff were not acting on this. It should be made quite clear that this behaviour is not acceptable.
Lovely seaview room. Very clean. Well received as returning guests by some staff. Nice pool.
Stayed in June 2024
Reviewed: 9 June 2024
Soffi
United KingdomSome bathroom fittings were loose
The reception gentleman went beyond and above all our requests
Stayed in June 2024
Reviewed: 8 June 2024
Holland
New ZealandNice room, pool,breakfast and location
Stayed in June 2024
Reviewed: 7 June 2024
Peter
United KingdomParking can be challenging due to the tight spaces and multiple hazards. Swimming towels were not available.
A comfortable family hotel run by three lovely ladies. It’s situated on the beach with a compact pool area. Drinks were provided on request. Room was comfortable and we slept better than in most hotels! Breakfast was OK with fresh croissants.
Stayed in June 2024
Reviewed: 2 June 2024
Carole
United KingdomAir con set too high and would not turn down lower-too hot at night Food at hotel very limited
Beautiful location Perfect views
Stayed in May 2024
Reviewed: 23 May 2024
Sara
United KingdomReally good hotel right on the beach and a short walk to all the bars and restaurants. We had a room with a garden view which actually was the car park but there were nice trees so was nice to sit on the balcony in the sun. The staff were helpful and pleasant, we did not have breakfast but it smelled delicious. Would stay here again
Stayed in May 2024
Reviewed: 20 May 2024
Martin
United KingdomRoom size and view of the bay
Stayed in May 2024
Reviewed: 2 November 2023
Philippe
BelgiumMélange de styles
Situation face à la mer
Stayed in October 2023
Reviewed: 3 October 2023
Yutzil
SpainThe corridor and walls as the noise is traspassing
The quite area & big bed, so comfortable
Stayed in September 2023
Reviewed: 24 September 2023
Jackie
United Kingdomclean, nice room. quiet, comfy bed, good shower . balcony. Nice staff.
Stayed in September 2023
Reviewed: 22 September 2023
Susan
Isle of ManIn the bathroom there was nowhere to hang the showerhead and the shower was cramped.
The location on the beach. We didn't have breakfast but it looked like a good spread.
Stayed in September 2023
Reviewed: 17 September 2023
Rachel
United KingdomFirst receptionist - young male - not very welcoming! Not a great start.
Comfy bed & room, very close to beach, lovely pool, relatively quiet at night. With the exception below, the staff - all female except one other male on reception - were really, really lovely & appreciated my attempts at the French language!
Stayed in September 2023
Reviewed: 15 September 2023
Arni
IcelandThe breakfast could have been better. The bakery nearby would be my choice.
Nice hotel at the beach.
Stayed in September 2023
Reviewed: 9 September 2023
Joanne
United KingdomParking is limited and not enough for all rooms. There are some lampposts and bollards in the car park which make this worse. Also parking spaces are not obvious. Could be easily rearranged to make more space. Parking on the street outside is limited and expensive- the staff just shrugged at this issue and didn’t say there was on-street parking about 5 mins walk away. Staff who greeted us on reception were generally brusque and gave out limited information. Hotel on the side of the car park is scruffy with cracked tiles and a dank pond - needs tidying up.
Good location on the beach with a boardwalk which runs along the beach into town. Nice pool area and good breakfast although crockery kept running out. Room was big and comfortable with good air conditioning.
Stayed in September 2023
Reviewed: 5 September 2023
Tim
United KingdomHotel is showing its age in the rooms. Many of the doors in the room were ill-fitting and did not close fully. Parking is limited.
Good location for the beach and also the port if needed.
Stayed in September 2023
Reviewed: 27 August 2023
Elaine
United KingdomNo fridge in the room and Wi-Fi very intermittent.
Great location by the sea, with a swimming pool. Very comfortable and clean.
Stayed in August 2023
Reviewed: 4 August 2023
Marie-paule
United KingdomThe night guard, a young man, had very poor service costumer skills and was abrupt when we asked him for a bottle of water. He said straight away that we had to pay 4 euros and then said the small plastic bottle were free but didn’t offer one. We had to ask for it. He did smile or said anything kind…
The location was very good by the beach and walking distance from tiown.
Stayed in July 2023
Reviewed: 16 July 2023
Jesse
United KingdomIt was a bit tired but charming in it’s own way.
Lovely location, right on the beach. Rooms were comfortable, staff were friendly and breakfast was good.
Stayed in June 2023
Reviewed: 15 July 2023
Patrick
United KingdomNo fridge in the room. Not enough space for suitcases.
Great location couldn’t be better. On beach and close to town. Room impeccably clean, bed very comfortable.
Stayed in July 2023
Reviewed: 10 July 2023
Mohammad
CanadaNo fridge in the room
Everything was good
Stayed in July 2023
Reviewed: 8 July 2023
Vicky
United KingdomFridge in the room would have been better and enough plates and bowls at breakfast would have made it better.
Location was excellent. Breakfast was OK
Stayed in July 2023
Reviewed: 25 June 2023
Nialf
United KingdomNothing
Location right on the beach, pool and parking ( subject to availability)
Stayed in June 2023
Reviewed: 18 June 2023
Betty
GuernseyThe room was a little tired, the toilet seat was broken, the door to the bathroom was impossible to shut. But bed was comfortable and staff were helpful, breakfast was good.
the location was very good, and very helpful to have secure parking
Stayed in June 2023
Reviewed: 13 June 2023
Diana
United KingdomLooked tatty from the roadside and poor welcome by staff
Loved the view from our room and the proximity to the beach
Stayed in June 2023
Sansepolcro, Italy
Hue, Vietnam
Madrid, Spain
Paris, France
Haad Rin, Thailand
Marratxí , Spain
Kozhikode, India
Mumbai, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content