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Reviews of Zenitude Hôtel-Résidences Toulouse Métropole 3 stars

1, Allée Antoine Osete, 31100 Toulouse, France

#517 of 972 Holiday rentals in Toulouse

Guests' Choice

Review score

Based on 205 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.3

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 12 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Functional - full facilities - great value

    Stayed in October 2024

  • Reviewed: 5 October 2024

    6.0
    Good but not very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I didn't like that for 5 nights, they don't make up room, give new towels and didn't refill tissue papers, unless you we go and take it ourselves. I didn't like that the AC is only at the sitting area and not the bedroom. We had to leave the bedroom door open when we sleep.

    I liked that the staffs at the lobby/reception are very friendly, and helpful. Speaks well English, that's a big plus. Downstairs all common facilities are clean, and location is not very far from airport , bus station and metro station.

    Stayed in October 2024

  • Reviewed: 16 August 2024

    8.0
    With its pool it is a good choice for families with kids to visit Toulouse.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 17 nights

    The rooms are rarely cleaned, and the trash cans were not emptied for several days. The balconies are not cleaned, pigeons moved there, it was full of feathers and pigeon droppings. The older room had very bad quality matrass. Forgot to tell us that on the 1st of the month the entry codes changed, it was just luck that we could get in the hotel in the middle of the night.

    During a longer period I was in 2 separate rooms. The condition of the rooms were of different quality. One of them was renovated and had newer equipment, I liked this room. The kindness and responsiveness of the people are great. For this price it is difficult to find an accommodation with a pool. Aldi is 2 min walk, it is great for grabbing fresh bakery from there in the morning.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The check in staff lady was excellent and welcoming. Also was helpful to provide us with a kettle, iron and some washing up soap with

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Verry Good
    • Leisure trip
    • Family with young children
    • Family One Bedroom Apartment
    • Stayed 1 night

    The bathroom is moldy

    I likes the room which was very specious and clesn. The bathroom was very big too. The children lved the pool. The pool was of a good size and there were many chairs to lay around the pool.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The pool closed at 8pm. I thought this was a little early, especially considering it is still light at 10pm. But otherwise great!

    Definitely the price!!! The staff and pool were also great!

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One Bedroom Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

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    Stayed in July 2024

  • Reviewed: 13 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family One Bedroom Apartment
    • Stayed 1 night

    Nice hotel and pool, friendly staff, clean rooms

    Stayed in July 2024

  • Reviewed: 3 July 2024

    7.0
    The staff were kind enough and the hotel was located in a good part of the city closer to the market
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The bedding wasn’t comfortable and it wasn’t changed even when I complained

    The rooms were spacious. The swimming pool was exceptionally clean.

    Stayed in June 2024

  • Reviewed: 18 February 2024

    8.0
    I’ve seen worse.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was no wifi available at all after 11pm.

    Value for the amount that we paid.

    Stayed in February 2024

  • Reviewed: 1 January 2024

    6.0
    A bit disappointed
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    - The equipment of the apartment is old - Antena cable for TV in the bedroom broken - Breakfast until 10.45 but at 10.15 already not any bread left - Early check out at 11am - No restaurant, only food un jars to heat in microwave which is not good and overpriced - Apartment is small

    - Nice apartment - Pleasant receptionist - Big parking - Balcony - Reasonable price

    Stayed in January 2024

  • Reviewed: 7 November 2023

    7.0
    Still good value for money
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Place is close to public transport stops

    Beds were not comfortable

    Stayed in September 2023

  • Reviewed: 2 November 2023

    8.0
    Budget friendly stay with facilities to match for your expectation
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness was questionable because utilities looked outdated. One bed was in the main/lounge area was not a fold away or a sofa bed, just a a double bed so no proper seating area just to hang out in a side from dinning table and chairs right next to that bed. Shower was small and in/over the tub type. The bathroom itself was spacious however can’t understand why shower wasn’t bigger or at least a walk-in one. Water pressure was OK. Staff were little bit unfriendly and would only give one toilet paper at a time and you had to keep going down to request it. It was embarrassing so thankfully Aldi was next door we bought our own which also had better quality than the small 1 ply roll they were giving.

    Value for money. Spacious for a group of 3 it had 3 seperate beds. Great location to a supermarket - Aldi is next door to it so it was convenient. Pool and laundry facilities were great.

    Stayed in September 2023

  • Reviewed: 24 October 2023

    9.0
    Nice stay, the place is close to bus stops, the kids enjoyed the swimming pool.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    When we arrived at the property, we could not access the reception because we did not have a code to enter the venue. It was really annoying and we spent quite a lot of time until someone arrived and opened the gate. So we could come in. The venue should have given us the door code before we arrived. The reception was also really busy so we had to queue to get the key of the flat.

    The place was nice, it was really sunny and we had a huge balcony. The bedroom was made for disabled persons so it was really accessible and big, I really like it.

    Stayed in August 2023

  • Reviewed: 23 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No kettle in the room

    Good value for what we paid.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    All was good and easy.

    There was even a pool that I didn't expect. Free parking lot just outside the building.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    comfortable and a good night's sleep
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    staff were extremely friendly and helpful

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The queen bed was very hard.

    The price and the location were excellent. The staff were very friendly and spoke English also. The place was clean and the kitchenette was enough for the place. The hotel room had all the silverware and dishes to cook. Loved the layout.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    7.0
    Okay
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    A lot of noise starting arounf 6am due to airplanes

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    Good
    • Family with young children
    • Family One Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bath/shower combination and the fact that rooms are not cleaned everyday unless you pay for it.

    Trains and buses nearby as well as the supermarket. The pool was a big + as well as the outside seating area.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Overall a good one night stay at a really good price.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    The hotel is in a bit of a dead end area and on arrival looks and stark as it is behind security gates but at least we felt that our vehicle was secure in the car park and overall it was a good one night stay.

    The hotel itself was clean and tidy, Reception area was light and modern. The corridor leading to the rooms and the room we stayed in were slightly "tired" although everything was very clean.Good facilities in room with a separate bedroom and a double also in the living space and a kitchenette area. Rooms were a reasonable size with plenty of cupboard space. The staff were really friendly and got everything sorted professionally and with a smile . The pool is a real bonus and a lovely area to sit, even with the planes flying right overhead as the hotel is pretty close to the airport, about a 15 min drive. Location is good for airport and transport links, there is a bus stop less than 100 yards away and this links to the metro or tram station.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    9.0
    nice cheap and charming aparthotel
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    perhaps include breakfast in the rate? cant thing of anything else.

    decent location, overall good value for money. there were no pans in the studio, but when i asked at reception i got 1 immediately. i really liked the welcoming of the receptionists, every time i asked something they were smiling and saying: of course you can have, just ask´. we did not try breakfast but we heard it was not worth the money.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Enjoyable stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Family of 7 divided between 2 rooms, rooms were on separate floors, would have made it easier if they were closer together. Little bit of a miscommunication in relation to 200euro damage deposit (didn't state it's €200 per room, message implied it was €200 for booking) staff sorted this on arrival but it could have caused an issue!

    Staff were the best thing about this property. Kids would say it was the pool and the table tennis. Rooms were basic but clean with a small kitchenette that had most of our needs(would have liked a toaster but not a big issue) overall happy with our stay

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Decent location
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    Only used as a base for visiting Capitole. Hotel getting a little tired decor wise but it was fine. Typica;l chain type hotel. Breakfast decent, lady at breakfast room very nice and helpful.

    Stayed in July 2023

Showing 1 – 25

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