11 Place Christiane Frahier, 78100 Saint-Germain-en-Laye, France
#12 of 46 hotels in Saint-Germain-en-Laye
Guests' ChoiceBased on 141 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.6
Facilities
8.8
Staff
9.0
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 24 June 2024
Thomas
United StatesMy bed was uneven one side to other on angle, dropped several inches across 3 feet. Never did figure out the correct sequence to get stove to work.
Staff were wonderful. Location great. Room functional. Grocrry store next door and team also 150 feet away.
Stayed in June 2024
Reviewed: 19 June 2024
Roza
FranceThe room smelt of sewage from the moment we arrived and later got aggravated after I took a shower. The breakfast was awful. The eggs sausages and bacon looked strange and the breakfast was not arranged professionally as one would expect in a 4* establishment.
Lovely service, clean and spotless. The gym is spotless and has everything u need for a quick workout.
Stayed in June 2024
Reviewed: 7 June 2024
Sangbu
RomaniaNothing
Eveything, kindness of staff and room condition is unexpectly cleaned
Stayed in June 2024
Reviewed: 5 June 2024
Milena
FranceThe long check out time, there were errors made by the staff. There was nothing good for breakfast. No choice. I would never take it again.
Stayed in June 2024
Reviewed: 30 May 2024
Michele
ItalyThe fridge started in the middle of the night and made noise. I highlight the problem but there's no way to fix it.
Nice hotel, quite and clean. Excellent breakfast
Stayed in May 2024
Reviewed: 22 March 2024
Jan
United KingdomNoise
Proximity to the T13 tram stop. Good facilities.
Stayed in March 2024
Reviewed: 6 March 2024
Michal
Czech RepublicVery loud traffic outside on the street, so not so good sleeping...
Breakfast is really awesome!!! French kitchen is french kitchen :)
Stayed in March 2024
Reviewed: 4 March 2024
Caroline
United KingdomThe hotel is very near the tram. The hotel staff where very friendly
Stayed in February 2024
Reviewed: 18 February 2024
Bibi
United KingdomMilk for coffee in the room.
Clean. Friendly and helpful staff. Comfortable rooms
Stayed in February 2024
Reviewed: 28 January 2024
John
United KingdomA second comfortable chair in the bedroom would make it a little better for watching TV. The shower leaked somewhat.
We liked the spaciousness and also the helpful, friendliness of the reception staff. Our room was clean and comfortable, although one more padded chair would have been perfect. We enjoyed the walk into the town centre and having a boulangerie nearby was a bonus.
Stayed in January 2024
Reviewed: 25 January 2024
Di
FranceNothing
All new and clean, very friendly staff
Stayed in November 2023
Reviewed: 7 January 2024
Laura
United KingdomNothing to not like
Location and fact it was spotlessly clean
Stayed in January 2024
Reviewed: 26 November 2023
Melaine
United KingdomThe bed was comfortable but small for 2 persons. Given the size of the apartment, we would have expected at least a king size bed (uk sizes). To add a little touch of comfort, it would be nice to provide guests with slippers.
We had booked for 2 nights in an apartment capacity 4 persons but we were only 2. It was very spacious. The decoration was simple and modern, with a minimalist feel (it almost had a Korean feel to it), which we liked. It was very clean, and very bright thanks to a lot of windows in the living room and in the bedroom. (We liked that there were large blackout curtains on each window though). Bathroom was super clean, with a large heated towel rack, which you could adjust the temperature of. There were plenty of towels, which is a plus. Staff at the reception was friendly and helpful. Overall, we had a very comfortable stay.
Stayed in November 2023
Reviewed: 25 November 2023
Gregory
FranceStaff OK but no more. Can be expensive.
Recently built so still fairly new. Room convenient and clean.
Stayed in November 2023
Reviewed: 17 November 2023
Fadly
Francesuddenly i need to change my access card during my stay
comfort,silence,clean,good looking room and privacy.
Stayed in October 2023
Reviewed: 2 November 2023
Tony
United KingdomThe aircon is really a heating system so I imagine it can get stuffy in the summer. An observation rather than a moan - as I say, we were fine with the windows open and the heating switched off.
Modern apartments in a hotel format. Best of both worlds - manned reception and all the facilities you associate with a hotel, but independent living. The building is pretty new so the room was pristine. Lovely shower room and very comfy bed. Also very well sound insulated. We heard the trams (not too loud) because we kept the windows open and turned the air conditioning off. Had to do that because the heating is pre-set at 21.5, and resisted all efforts to turn it down! We chose this place as we wanted to drive, to be able to get into Paris easily, and go to Versailles by car. It is even better than I expected - new tram system right outside the hotel takes you seamless onto the RER station concours for catching the frequent fast trains right into Paris (I timed it at 35 mins from hotel to Arc de Triomphe including the tram part of the journey). There is a spacious well lit and reasonably priced car park in the hotel basement. The lifts run from the basement straight to each floor of the hotel, so it was very easy to load/unload the car. The younger reception staff in particular were exceptionally polite, cheerful and helpful. Few eating options nearby - apart from fast food & the supermarket next door. However if you fancy a more pricey but memorable meal I highly recommend Le Bistrot Logique a 10 min walk away at 8 Avenue Carnot. And the market in town on Friday mornings is not to be missed!
Stayed in October 2023
Reviewed: 2 November 2023
Patricia
United KingdomI imagine being quite a new hotel these are just teething problems and they will soon be solved. There appeared to be issues with some of the technology. Check-in was very slow. We paid extra for the dogs (20 Euros). I have no problem paying for extra cleaning but maybe one charge of 10 Euros is enough. It was also incredibly difficult to open the fridge (handle was recessed).
Brand new development with modern and stylish interiors. Very convenient with parking available in underground garage (extra charge but very secure and with a lift straight up to the reception or guest floors). Accepts dogs and it is possible to walk them in a small area of forest across the road. Lovely boulangerie nearby which opens at 7am and a small supermarket with basics that is open until 10pm if you do decide to use the kitchenette. It's also possible to get some basic microwaved food served by the reception staff even late at night.
Stayed in October 2023
Reviewed: 2 November 2023
Jonglux
SwedenNothing
Clean , quiet and nice staff
Stayed in October 2023
Reviewed: 30 October 2023
Santigie
United KingdomNone to mention
Excellent location with shops, transportation, greenery etc 👌
Stayed in October 2023
Reviewed: 30 October 2023
Ciswaka
United KingdomThere’s a €200 deposit you have to pay along side the hotel price for your stay. The breakfast buffet is a massive let down - lack of options.
Very good Morden appart-hotel in a safe and clean area of Paris. Metro station just outside the hotel. The staff were very friendly and helpful. Supermarkets nearby e.g. lid being 7min walk away was a bonus
Stayed in October 2023
Reviewed: 28 October 2023
Gerry
United KingdomThe Air Con device. Now this is not against the place I just don't seem to get on with them wherever I go.
To be honest I'm not a continental breakfast person and would prefer a bit more. The locations right close to the new T13 Tramline so access to Paris was superb. If you want to eat in your room you have Aldi and other shops very close by. The room was excellent and very clean with friendly and accommodating staff willing to help you.
Stayed in October 2023
Reviewed: 23 October 2023
Mba2000
United Arab EmiratesThere are room for improvement in the breakfast menu
Room were fully equipped, big and clean. The hotel is new , located near to train station and 10mins away from the Saint Germain center.
Stayed in October 2023
Reviewed: 15 October 2023
Mark
AustraliaNothing really. Winter heating made the room a little hot but we opened the windows
This very new apartment hotel is very handy for those wanting to explore the west of Paris including Giverny, Versailles and so much more. Little kitchen, walk in shower on bathroom and wide beds. Very clean; very good wifi and a wonderfully efficient laundry. Free parking also valued
Stayed in October 2023
Reviewed: 2 October 2023
Johan
NetherlandsService of staff, rooms were NOT at available 16:00, no electric car charger in garage
New, nice rooms
Stayed in October 2023
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