The room was tiny

Well located, close to the restaurants, the port, supermarket, friendly and caring staff.

Stayed in September 2024

The room was a bit too tight, but overall OK. Breakfast could have been more varied (only boiled eggs for warm plates, not many fruits).

Location was super, right in the first line in front of the Old Port. Metro and bus stop right across the street. The staff was super friendly and helpful. Breakfast was simple but good - I appreciated specially the natural orange juice.

Stayed in September 2024

No elevator!! My suitcase got ripped from one side because I was dragging it up the stairs!

Stayed in August 2024

The hotel is clean and comfortable, in a good location with nice staff.

Stayed in September 2024

Small room

Great location

Stayed in September 2024

I would have liked a kettle and tea and coffee in the room as my partner and I enjoy an early morning coffee without having to pay for the breakfast that we dont eat.

Modern facilities, nice staff, wonderful location, close to shops, restaurants everything you would need.

Stayed in September 2024

Didn’t like the room, too small, also a lot of stairs to walk up to reception area, not good if you have walking problems.

Hotel was ideal right in front of the port of Marseille. When we arrived was told they only had one room left even though we had pre-booked our 2 night stay. The room was very small you could just about move around the bed to get to the bathroom, there was a window but not sure what it overlooked as the glass was frosted and seemed to much effort to reach over the bed and window sill to open it. We did however have air con. The staff were lovely and she did say we could of moved rooms but we had unpacked what we could and as only there for 2 nights decided to stay in this room. Although the room was small it was clean.

Stayed in September 2024

The Mistral wind whipped through Marseille for two days but hey what a beautiful place to stay.

The hotel is so centrally located facing the huge harbour and stuck between two restaurants. Watch out for the 2m wide black canopy with the hotel name on it,otherwise you'll miss the entrance. The room was perfect and the bed was brilliant to sleep in. The breakfast was quirky yet so very good, We where at the rear of the hotel so we didn't have a harbour view but it didn't matter. The staff are so very helpful and really go out of their way to help you. The room is cleaned every day and in room 107 they have a TV projector screen which encompasses the whole wall....fabulous it was like being at the cinema. Would I go back to this hotel.....In a heartbeat,10/10.

Stayed in September 2024

Room bit on small side

Location. Very central. Hotel was clean. Staff friendly

Stayed in September 2024

Stairs up to the reception, lugging the suitcase up there was not easy (but a member of staff did run out to help us so this was great). No coffee making facilities in the room.

Excellent location, lovely staff, clean (but simple) rooms. Good value for money.

Stayed in September 2024

Room was a bit small, however this was of little consequence as I was travelling by myself. Tea/coffee maker facilities would have been good, although these were available downstairs.

Well decorated, modern room on 3rd floor, hotel situated right on the old harbour. Comfortable bed, good breakfast, helpful, friendly and welcoming staff. Would stay again.

Stayed in September 2024

Great location in the heart of the vieux port. Very friendly and helpful staff. Very clean rooms.

Stayed in September 2024

Breakfast was mediocre. We stayed four nights and each day there was either no fruit, baguettes, cups, fresh fruit. If you provide breakfast, you need to have food stocked as not everyone comes at the same time.

Location wonderful. Room clean but space very tight. Air con very good as it was warm. Staff helpful and informative.

Stayed in August 2024

Cocoon rooms are uncomfortable and didnt even matched the photos from booking.. even thought we were "upgraded" we were actually given a less comfortable room from the one we booked

Location and staff.

Stayed in August 2024

There are stairs immediately when you walk in, so that can be a little tricky if you have heavy luggage like I did.

Excellent location in the center of everything. Very clean and comfortable room.

Stayed in August 2024

You have to go up the stairs, with suitcases to first floor, where the reception is. We read about it, but if you are there, tired, its not fun. But they did help us with it. That was nice. Our tv did not work well, and its just a beamer, projecting on the wall. We were with 3 of us and they put up a sofa bed, so there was minimum walking space in the room. Every night they play an african kind of drum in the harbour, untill midnight. If you are a light sleeper, its not handy though.

The view is amazing! The location is perfect, is centrally located, right in front of the harbour and close to shops and restaurants. The bathroom is great, spacy. The staff did their best. We booked this hotel, because of the view and for 2 nights it was ok. And we loved the location, we could walk easily from there to discover beautiful Marseille.

Stayed in July 2024

There’s a couple of flights of stairs to drag your luggage up to reception before a lift is available however the hotel clearly communicates this before you book. You just have to use your muscles! The bathroom had a musty strange smell that wasn’t too nice. Room was very small but again this is clear at booking stage. Towels are on the small side and we only had 2 flat pillows which is tricky when there are two of you and one sleeper usually has 3 or so pillows.

Location of the hotel could not be better you step out of the hotel directly on to the port. Friendly and helpful staff at check in. Air con is good and works well. Rain shower is lovely. Cute decor in hotel. Quiet inside, no noise can be heard from outside despite being situated on top of the port.

Stayed in August 2024

Location- design

Great location, nice breakfast, lovely stuff - rooms are small but nicely furnished. All you need

Stayed in August 2024

They could take more time cleaning shower. Corners were dirty. Add a shelves in the room over the bed! No space to put any of our stuff!

Location is great and staff were really friendly and helpful.

Stayed in August 2024

The rooms are called cocoon but you don’t realize how extremely tiny they are. I’m claustrophobic so I had anticipated to get a room as in the pictures of what we booked, but we didn’t. It was much smaller in dimension, felt like a walk-in closet rather than a bedroom for two people. The bed is an American full size, just keep that in mind. They only give 1 big pillow and 2 very small flat pillows per room. Was not very happy about that, as it was difficult to sleep on flat pillows. Very small bathroom, literally no where to put luggages or necessities. The stairs can take a toll on you, especially with luggage. They only have a tiny elevator once you’ve walked up 2 full flights of stairs.

Amazing staff!! Fav thing about this place that made the stay worthwhile. Friendly and knowledgeable and very hospitable. Breakfast was also good, same items every morning. Has good AC, which was a big plus given the August heat wave. Location is nice and central to many walkable places.

Stayed in August 2024

Some of the sockets were hanging from the walls , appeared to be very dangerous. The lift was tiny but this was not a huge issue and it's not convenient having to carry cases up two flights of staircases to the check in area however this is made perfectly clear in all of the correspondence we received prior to our visit.

Fabulous location , great view of the port , air conditioning was a very welcome bonus in the hot conditions. Staff were extremely helpful and friendly.

Stayed in August 2024

The slanted stairs and having to walk up to get to room

The security and 24/7 staffing

Stayed in August 2024

No refrigerator

Best location and friendly staff

Stayed in August 2024

Beds were a bit hard and pillows were quite flat.

Staff were so friendly, room was very clean and modern. Bathroom was a good size l.

Stayed in August 2024