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Reviews of Alexandra 4 stars

49 Rue Victor Hugo, 2nd arr., 69002 Lyon, France

#37 of 127 hotels in Lyon

Guests' Choice

Review score

Based on 592 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 7 November 2024

    8.0
    Central hotel with lots of character and friendly staff
    • Leisure trip
    • Couple
    • Privilege Double Room - Double bed
    • Stayed 3 nights

    Would have been nice to have a hotel bar, must have overlooked that when booking. Breakfast area is a little small - when busy, makes it a little difficult to access the self-service buffet, and everyone a little on top of each other, but that might not be a big deal for everyone.

    Great location, in walking distance to main attractions, quiet room at back, friendly and helpful staff, lovely breakfast options, comfortable and clean room and bed, lots of character

    Stayed in November 2024

  • Reviewed: 2 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No drinks except tea and coffee

    Location, staff, bed, location, price

    Stayed in November 2024

  • Reviewed: 28 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Double Room - Double bed
    • Stayed 5 nights

    The room was irregularly shaped, so it felt quite small. The biggest problem was the room was impossible to cool down. The hotel had shut off the a/c, and even opening our window didn't help much because of street noise.

    We loved the location and the staff.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Pleasant stay in a convenient location
    • Leisure trip
    • Couple
    • Privilege Double Room - Double bed
    • Stayed 2 nights
    • Submitted via mobile

    The location was very convenient for sightseeing and restaurants. The reception staff were all very helpful and friendly, It was great to have a car parking space there

    Stayed in October 2024

  • Reviewed: 17 October 2024

    8.0
    Great, comfortable base for exploring Lyon.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Great location for exploring. The room was pleasant and comfortable, with good bathroom/shower. Staff were helpful. Excellent breakfast.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Honestly there was not much I didn't like about the room, the only slight thing is the shower was a bit on the small side, but it was still fine.

    The location was very convenient, room was a decent size and the it was clean. Staff were friendly and helpful, they were happy to answer any questions we had.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    8.0
    Very comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very homely - helpful and friendly staff. Brilliant location.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room and bathroom was not 4-star worthy, there are better price/quality hotels to be found.

    Good breakfast, friendly English speaking staff, great location and cozy terrace.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    9.0
    Cozy hotel in central Lyon
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    Very good breakfast with a wide variety of dishes and cakes. Nice and pleasant rooms. Very service-minded and pleasant staff. Highly recommended!

    Stayed in September 2024

  • Reviewed: 1 October 2024

    9.0
    Perfect option for three sisters on a weekend away
    • Leisure trip
    • People with friends
    • Prestige Family Room (2 Adults + 3 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Add a few more light options in rooms, since very little natural light. The bathroom was well lit. Get maybe one english speaking channel, even if just news.

    I booked the family room as 3 sisters. We had a bed and a room each. The suites were on the ground floor, off a little internal courtyard. Very spacious comparative to other options I researched. The location was perfect, nice and quiet. Staff lovely and helpful. Breakfast was €19 and options were decent and fresh.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Privilege Double Room - Double bed
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is in an old building. You can hear the sound from the neighbor rooms. The breakfast is pricy, there are no vegetables and very limited options for fruits.

    The personal in reception are very friendly. The location of the hotel is very convenient.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    8.0
    Reasonable price for comfortable stay in the city center
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking for extra fee and is not guaranteed (I was sent to public parking and I needed to carry luggage for half a kilometer)

    Good location

    Stayed in July 2024

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    air-conditioning was not working

    location

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Privilege Double Room - Double bed
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms

    Lovely Breakfast in the patio

    Stayed in August 2024

  • Reviewed: 18 September 2024

    9.0
    great hotel in the centre of town
    • Leisure trip
    • Family with young children
    • Privilege Double Room - Double bed
    • Stayed 1 night

    we were not able to park out van

    The hotel was well situated for visiting the city. There were many restaurants and shopping around. The hotel was clean and bed very comfortable

    Stayed in August 2024

  • Reviewed: 15 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice hotel with a very good location. The staff is very friendly and the rooms are clean and comfortable!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Double Room - Double bed
    • Stayed 3 nights
    • Submitted via mobile

    The room was tiny. Might have been exactly as advertised but it's hard to know what that size looks like in reality until you get there and have to stack your suit cases on one wall and the excessive pillow collection on top of them.

    The location was great near the train station, metro, and old town. The water bottle and water was a nice touch.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Unfortunately, our towels kept on being replaced, which for climate friendly reasons we didn’t want to happen. We thought we were following the hotel’s instructions to avoid them being washed, but they kept on being washed.

    Good location. Helpful staff.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Very good!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Steps upstairs and outside room were hearable (not awful but noticable)

    The water bottle free to use Entrance right at metro exit Staff was helpful and kind Exceptional location

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Very convenient comfortable hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Difficult to access the Lift and Reception the first time, also sometimes difficult to hear what was said from them in the Intercom

    Room was quiet with good blackout curtains to keep out the light, new towels of a good size and nice bathroom Location was excellent: just around the corner from Ampere metro stn and very convenient as well as felling safe in the evenings

    Stayed in August 2024

  • Reviewed: 30 August 2024

    7.0
    So so hotel.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Getting into the hotel is awkward and unclear.

    Staff were not especially friendly.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Nice dog and family friendly stay - would recommend
    • With a pet
    • Leisure trip
    • Family with young children
    • Prestige Family Room (2 Adults + 3 Children)
    • Stayed 2 nights
    • Submitted via mobile

    No fridge in room

    Friendly staff, nice clean rooms in a good location. Convenient parking at hotel. Dog friendly and nice terrace.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    We loved Lyon and our stay at the hotel.
    • Leisure trip
    • Couple
    • Privilege Double Room - Double bed
    • Stayed 2 nights

    It would be nice to have a small fridge for keeping water cool. There was no English Breakfast tea bags offered in the room.

    Wonderful location near the Metro and our room overlooked the square. We could open the windows to get in fresh air, and the outside bar/garden area was very nice. The receptionists were very friendly and willing to assist us.

    Stayed in August 2024

  • Reviewed: 7 July 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I was disappointed not to be able to have breakfast on the terrace until 8h30. I would take my breakfast elsewhere (at the Paul's right next door) if i came here again.

    Excellent location. Spotlessly clean and very friendly staff. Breakfast was great especially for French standards.

    Stayed in July 2024

Showing 1 – 25

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