27, Avenue du Paradis, 65100 Lourdes, France
#7 of 95 hotels in Lourdes
Guests' ChoiceBased on 344 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.5
Staff
9.3
Value for money
8.5
Free WiFi
8.0
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End of dialog contentReviewed: 19 September 2024
Aurora
United StatesChoice of food in the menu .. very few to choose from
Kind of modern Hôtel compared to some old ones
Stayed in September 2024
Reviewed: 9 September 2024
Melanie
United KingdomThis is my favourite hotel in Lourdes! Lovely spotlessly clean rooms; plenty of parking and super friendly, helpful staff. Easy access to the grotto via a short riverside walk. Love the onsite shop which stocks plenty of high quality religious artefacts.
Stayed in September 2024
Reviewed: 31 August 2024
Ray
CanadaIt’s not close to the grotto
Close to vicinity and friendly staff
Stayed in August 2024
Reviewed: 27 August 2024
Danica
AustraliaBed was extremely comfortable
Stayed in August 2024
Reviewed: 21 August 2024
Marileia
NetherlandsThe breakfast was not that good
Everything really clean and amazing staff
Stayed in August 2024
Reviewed: 21 August 2024
Andre
PortugalBreakfast did not meet the expectations for the price.
Location and gently staff
Stayed in August 2024
Reviewed: 19 August 2024
Clare
United KingdomAll good
Nice clean hotel and spacious rooms
Stayed in July 2024
Reviewed: 8 August 2024
Ronald
United KingdomThey squeeze every penny out of you. In my search criteria when looking for a property in Lourdes no mention of extra 25 Euro for parking for 12 hours, extra for a dog, plus local tax. None of that was included in the price quoted on booking.com.
Location is great.
Stayed in August 2024
Reviewed: 2 August 2024
Caroline
United KingdomThe bathroom in the apartment needs updating with modern, new fixtures and fittings. The hotel toilets for general use smell disgusting even after they’ve been cleaned!
The staff are excellent; helpful and friendly. The location and facilities are good.
Stayed in August 2024
Reviewed: 1 August 2024
Nicola
United KingdomPaying for parking - although parking was very good and secure
The staff were friendly and helpful, especially Kamna. Good location. Parking very accessible and secure. Room clean and air conditioning very good.
Stayed in July 2024
Reviewed: 26 July 2024
Karen
AustraliaOther than the above comment, I was very happy with Alba Hotel, I would recommend my friends to stay there.
I enjoyed my breakfast very much Thankyou, especially as I didn't have to pay for it, that was complimentary by management. As I had booked 4 day's incorrectly and had to cancel, as Booking.com didn't refund me I am most satisfied that your hotel did receive the money. The lady working at breakfast time wearing a short skirt, boots and always chewed gum, wasn't friendly.
Stayed in July 2024
Reviewed: 24 July 2024
Kirupananthan
United KingdomThe staff were very nice respectful the faculty was very clean
Stayed in June 2024
Reviewed: 22 July 2024
Umamageswaran
SwitzerlandMissing even water to drink
We like all over
Stayed in July 2024
Reviewed: 15 July 2024
Melinda
AustraliaNa
Staff were exceptionally helpful
Stayed in July 2024
Reviewed: 14 July 2024
M
IrelandI would like a kettle in the room.
Comfortable, clean room. Great location.
Stayed in July 2024
Reviewed: 23 June 2024
Celerino
United Statesnone
location and service
Stayed in June 2024
Reviewed: 13 June 2024
Raymond
United KingdomNothing
Comfy beds. Clean, spacious rooms. Good breakfast.
Stayed in June 2024
Reviewed: 10 June 2024
Marites
IrelandWarm welcome, staff are so accommodating 😀
Stayed in May 2024
Reviewed: 8 June 2024
Patricia
United StatesRestaurant
New
Stayed in June 2024
Reviewed: 8 June 2024
Tracey
United KingdomThe power socket was too slow. Limited choices for the evening meal.
All staff were amazing. They really took care of our needs.
Stayed in June 2024
Reviewed: 8 June 2024
Sang
United StatesCompared to the nice and fresh look of the exterior of the building, the interior seems a bit outdated.
They had AC going which was great. Heard that other hotels didn't saying that it wasn't hot enough.
Stayed in June 2024
Reviewed: 4 June 2024
Stephen
United KingdomLocation. Big clean room with everything needed for a comfortable stay
Excellent welcome on arrival from receptionists. Could do enough to help, friendly and informative. Big room, very clean and the bed was so comfortable. Location was excellent and easy walk to the main town sites.
Stayed in June 2024
Reviewed: 1 June 2024
Charmaine
United KingdomThere is just one fly in the ointment at the Alba. One of the men on reception is just SO rude. He really is incredible - and if there has been a problem he remembers it for the next year and greets you with “ I hope we are not going to have the problems we had last year.” A shame he doesn’t leave as the other staff are amazing. As I arrived this year he was giving the same appalling treatment to one of the priests over packed lunches for a school group.
The bed really was wonderful, very comfortable. Cleanliness excellent.
Stayed in May 2024
Reviewed: 29 May 2024
Daniel
United Kingdomvery quiet
fantastic staff clean hotel
Stayed in May 2024
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