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Reviews of Akena City Chateaurenard 2 stars

947 avenue Jean Mermoz, 13160 Châteaurenard, France

#17 of 28 hotels in Châteaurenard

Guests' Choice

Review score

Based on 37 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.0

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 3 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    2 plug only, no refrigerator.

    Stayed in July 2024

  • Reviewed: 1 May 2024

    8.0
    At the level of the price
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    We did not liked the long process at the check in. Because the structure is organised for a kind of self check in, with the release of codes, if something is not going properly, as temporary malfunction of credit card, the check in process is slowed down. Furthermore in the room there are not enough plugs to charge devices and the only one available are placed far away from the bed. The other ore is in the bathroom but far away from the sink.

    Hotel very convenient and at the level of the price, although the room very basic, the bathroom and the shower was comfortable.

    Stayed in April 2024

  • Reviewed: 8 March 2024

    8.0
    So pleasant.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small, so if you wanted a room to lounge in, well you really can’t except that at this excellent price!

    Car parking secured and lots of it as we were her 1st week in March. Short drive to town. And William at reception was very kind and helped me with every little request, including providing me with two extra pillow cases for the throw pillows on the bed. My wife and I are fussy about clean and comfortable beds and as only two pillows on the bed, the pillow cases on the throw pillows allowed for our need for two pillows each. Hot water for our special mint tea, printing and scanning a few pages for an emergency paperwork required for business back home and even lent some scissors to cut some bandages for a foot wrap. All with kindness. Thank you William! The breakfast croissant was fresh and perfect and yogurt cereal nuts and fruit for my fruit salad and nice coffee and beautiful apple juice at breakfast. Two persons with breakfast €69 was very excellent value. Quiet room and although shower was smallish, plenty enough for my 6’ 190 pound frame.

    Stayed in March 2024

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    Breakfast was simple but good.

    Stayed in August 2023

  • Reviewed: 25 April 2023

    8.0
    had everything one could require to get some comfortable rest and sustenance
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    nothing, good value

    very nice, clean, practical pleasant

    Stayed in April 2023

  • Reviewed: 23 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Late booking was a bit tricky. You can check in 24h, but reception closes 22.30 and for some we hadn't got the key code. Without decent french skills this might have been even trickier.

    Flexible and friendly host, good air conditioning (weather was extremely hot!)

    Stayed in July 2022

  • Reviewed: 17 July 2022

    8.0
    Alternative to excessive Avignon hotels during the festival.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smallish room, but comfortable enough.

    Excellent buffet breakfast for a price of 9 Euros per person

    Stayed in July 2022

  • Reviewed: 12 July 2022

    8.0
    Good roadside hotel
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator (its ok, but just need to be ready if you have heavy luggage). Air conditioning in one of our 2 rooms was not cooling well, probably needs tech service. All was fine in the second room.

    Clean rooms, easy check-in, existence of family room allowed for excellent price to quality ratio. Very similar to B&B hotels, but at a better price. 15 mins drive to Avignon.

    Stayed in July 2022

  • Reviewed: 29 December 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable bed!

    Stayed in December 2021

  • Reviewed: 4 August 2024

    10
    Top service, great breakfast, good for a quick stop-by
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was little

    The gentleman at the reception was really helpful, he spoke to us English, gave us a great generous fresh breakfast just made.

    Stayed in July 2024

  • Reviewed: 13 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable

    Stayed in January 2024

  • Reviewed: 21 August 2023

    1.0
    Next time I will look for a more expensive place. The savings are not worth it.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    After getting confirmation of the reservation in Booking, ( after giving all the credit card info, of course ), We arrived, finding the reception closed at a time that was supposed to be open according to Booking published hours. We needed a code to open a gate which was not sent to us, and only because two kids that happened to be around there helped us , talked in French with somebody and somehow were able to solve the situation, otherwise we would have been left stranded in the street all night. Once we got to the room, with no lift, and no A/C in the common areas of the hotel, enduring an incredibñy high heat, we noticed a horrible smell coming from the bathroom, due to unproper water drainage. We also found two asiatic marmored flying bugs, ( of the same family of the common bed bug, but this one flies ), if this was not enough, the bathroom was home to a pretty big spider. Bed was too soft, room was too small, outside the window lots of insects and spiders had their own havoc, and the tiles in the shower had mold.

    Nothing at all

    Stayed in August 2023

  • Reviewed: 29 August 2022

    3.0
    Not enjoyable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was not ready at 2pm, the person working behind the desk was not very responsive and did not really care of the situation, blaming that the customer who stayed before us were late. Also Air conditioning was not working in the room on the first night blaming the previous customer also.

    The bedroom was clean

    Stayed in August 2022

  • Reviewed: 11 August 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    nothing

    Stayed in August 2022

  • Reviewed: 26 August 2023

    10
    It would be great if there was a small fridge in the room and if the room was a little bigger. But we only stayed one ni
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no mosquito net on the window

    We arrived at night and it was very convenient that they sent us a message with an access code to the parking lot and to our room. Parking is convenient and spacious enough. The combination of price and quality is perfect. Bed linen and room were clean.

    Stayed in August 2023

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 18 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 18 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 19 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 14 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 1 December 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in November 2022

Showing 1 – 25

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