“Swiss prices for very low quality! We had a health problem and asked simply to have breakfast delivered in our room, since they claim they have room service and there was no minimum time required written anywhere to request it, we explained what was happening, they refused to support us. In addition, when I asked to refund for the breakfast since we weren’t be able to have it, they also refused to return the payment. They claim they are a 4 stars establishment but they have the worst costume service I’ve seen in Europe so far.”
“Short walk to the bus/train station, river and old part of town. The staff were very pleasant and helpful. A good buffet breakfast. Tea and coffee available all day.”
“Beautiful resort! Property and area is very nice and natural. We walked from the train station, which took about 30 minutes. Is not close to downtown if that is what you are hoping for.
Staff were very kind upon arrival and upgraded our room.
Room had a beautiful view overlooking the lake. Was stunning! Bed was comfortable! Robe and slippers were available in the room. Room had a safe as well.
The spa was very nice! The sauna was wonderful and the shower with different settings was unique. The pool in that space was not very warm, but had numerous sets of powerful jets. Was supposed to do an ice thing, but we didn’t understand how. Outdoor pool space was very nice but we didn’t go in as it was cold outside!”
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