Price is expensive and we could afford one night only which is a cloudy night. No chance to see northern light.

Good experience to sleep under the glass roof. Good room size for two persons.

Stayed in March 2024

Quite honestly, I can't think of anything. I had high expectations and they were exceeded.

Everything was perfect. We arrived early (around 11:30) and luckily our igloo was already available. The staff was extremely attentive and helpful. They took our luggages to our igloo, so we didn't have to worry about carrying them in the snow (same thing when we checked out). We were a group of 4 to stay in the same igloo and the space was perfect. The main room (where the glass wall and ceiling are located) even had an extra bed, so the 4 of us could be there an appreciate the sky in the evening all together. Don't miss the dinner, we had the artic char with lobster and it was amazing (also great starters and dessert). Breakfast had a nice selection of items to feed all tastes. And the best thing, we were lucky to see the northern lights from our window during our stay there. Not a cheap accommodation, but definitely worth it

Stayed in March 2024

The price premium for Easter weekend was severe. They tried to offset the premium by including the cost of a main course at the restaurant in the evening, however entrees and desserts alone were quite expensive. Like many places in Finland, the rooms are provided with adjacent twin beds for couples with two duvets. I inevitably find myself falling into the gap between the two beds and never covered by a duvet. The machine coffee in the dinings room is grim.

The glass roof bungalows are comfortable and novel. The bathroom was spacious and clean. The breakfast was good. the facilities seem to be quite new, especially the dining room.

Stayed in April 2024

It's not a big room. But, if hotel can offer a desk, That's will be more wonderful.

The staff was super friendly. Not far away from Santa Claus village. It is not difficult to go to city via city bus.

Stayed in March 2024

We could have used a sparkstoetting to manage our luggage

Staff was very helpful and the little cottages very nicely decorated

Stayed in February 2024

The only downfall was the weather, we came to see the aurora and they were a no show due to clouds. So nothing that the hotel can do, they exceeded our expectations.

Everything was wonderful, dinner was delicious. We enjoyed trying their Finnish food!

Stayed in March 2024

The glass igloos are nice, cozy, clean, and something special. But in hindsight they seem not worth paying 2-3x what a hotel room costs. Especially considering that the likelihood of a seeing spectacular northern lights with your naked eyes while in there are small. After all, you're probably only there for a few nights. If you just want to see the night sky -- which is wonderful, too -- go for it. The igloos are also quite close to each other, thus depending on which one you get you can have a close neighbor on both sides and one an in front of you. (They have curtains to improve privacy, though.)

Very attentive and friendly staff; breakfast buffet was reasonable; restaurant was delicious but with very limited vegetarian/vegan options, though they offered to prepare something additional if we'd asked early enough.

Stayed in February 2024

About a third of the glass igloo was still covered with snow even after switching on the heating multiple times to try to melt them off. Didn't hinder our views much in the end as it was super cloudy on the 1 night we were there and the Northern lights didn't pop out at all that night. The breakfast spread was pretty simple. Expected more considering how expensive this hotel was. Had better breakfast options at other hotels in the area. The accommodation itself is quite a bit of a walk from the main santa village square.

Cabins were beautiful and cosy. Beds were super comfortable. We had a discount for our dinner at the hotel restaurant (which, apologies, for the life of me, I can't remember what it's called) and the food was delicious. The surrounding views were beautiful. We were there end of January 2024 and had super thick fresh white snow, which my mother and sister hadn't seen before, so that was really lovely.

Stayed in January 2024

We were not in the highest season and still have to wait with kids till 20.30 to eat dinner. Restaurant is way too small.

Great location, very nice and helpful Staff.

Stayed in February 2024

Best location, wonderful and peaceful.

Stayed in February 2024

Bathroom leaked water in the shower floor and the service at the restaurant was a little slow but the food was quite nice.

Staying in the igloos was definitely a bucket list for us. Hotel staff were friendly. Was great they had an aurora alert and you could message the staff through a tablet in the room. Walking distance to Santa's Village, breakfast buffet was good and had a lot of options. Would definitely stay again

Stayed in February 2024

The glass roof is covered by snow, can’t see anything above.

It’s very clean

Stayed in February 2024

There is light pollution from Santa’s village. We didn’t see the northern lights but with the light pollution I think it would make it harder to see them from the igloo on a crystal clear sky night…

Location, size of igloo and functionality of the space.

Stayed in February 2024

Nothing

Friendly professional staff , good food and igloo rooms, especially the aurora alarm 🙂

Stayed in February 2024

Was to close to light to see any northern lights and the restaurant attached was extremely fancy only five options would be great if you were a meat eater but I’m not and I’m also pregnant so we had to do the 20 minute walk to Santa’s Village or the expensive taxi ride into town for dinner

The hotel was great it was beautiful sleeping under the glass roof

Stayed in February 2024

Breakfast. Crowded, no food left or just leftovers, just one coffe machine, understaffed Breakfast area

Igloos and the location. Beautiful. Expensive.

Stayed in January 2024

The chairs in dining room were very loud when being moved due to the acoustics. I would recommend placing felt feet on chairs to make quieter.

Very convenient, staff was very accommodating. Food was delicious!

Stayed in January 2024

Excellent Breakfast Well controlled room temperature

Stayed in January 2024

I liked everything!

Beautiful rooms with lovely decor. Extremely clean and comfortable. Exceptional service, very friendly and helpful staff, amazing food at the restaurant. I truly enjoyed my stay!

Stayed in December 2023

The room facilities for the price just don’t compare to other accommodation

The reception staff were absolutely first class - friendly, courteous, highly responsive and every request was granted including early check in, late check out and waiving mini bar charges given we weren’t able to take up the complimentary dinner offer . The rooms have an automatic alert for when the Northern Lights are appearing and we were lucky enough to have the amazing experience of capturing the priceless moment!

Stayed in January 2024

It’s bit far from the santa village and had to walk for 500m

It was amazing stay. Room is fabtastic Food was good Staff also kind Zacuzzi was perfect

Stayed in January 2024

Rooms are too small

Location and food

Stayed in December 2023

not really worth the price except you want to try the once in a lifetime experience of staying in igloo

the igloo is well furnished. the instructions to use sauna, defrose the glass window and aurora alarm is clear. the cost include buffet breakfast and a dinner main course. staff is friendly. staff helped us move our luggage both check in and check out. well located, within 10min walking distance to Christmas village.

Stayed in December 2023

Very small room and extremely pricey. There was a tablet for guests to text the hotel staff/reception but there was no response.

Will be awesome if there were northern light sightings, so do check out the weather conditions and aurora forecast for a higher chance to make your stay worthwhile. otherwise, i would say it is just another hotel with novelty of glass ceilings.

Stayed in December 2023