Skip to main content
  1. Hotel reviews homepage
  2. Finland hotel reviews
  3. Lapland hotel reviews
  4. Kilpisjärvi hotel reviews
  5. Reviews of Santa's Hotel Rakka

Reviews of Santa's Hotel Rakka 4 stars

Urpiaisenkuja 4, 99490 Kilpisjärvi, Finland

#12 of 30 hotels in Kilpisjärvi

Guests' Choice

Review score

Based on 53 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 12 September 2024

    10
    Wonderful accommodation with incredibly great breakfast
    • Leisure trip
    • Family with young children
    • Chalet for 1-6 persons
    • Stayed 2 nights

    We stayed at this place for 2 nights. I would rate this property with higher numbers if I could... ;-) It's an unbelievable accommodation. Everything was perfect - the rooms were very big, an appartment was very clean, kitchen was fully equipped, And the breakfast was just unbelievable. Such a big variety of food incl Sami food! Staff is so nice! Parking is for free. The location is just a few minutes walk from Tsahkal Falls

    Stayed in August 2024

  • Reviewed: 24 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior room
    • Stayed 1 night
    • Submitted via mobile

    Hopefully there (in Kilpisjärvi) will be soon more eöectric vehicle chargers - the closest where in the supermarket - but there was a que. 😅 It would be practical if there would be some chargers (200 kw) at the hotel as well.

    Excellent breakfast, beautifully decorated room and restaurant, friendly staff and great location. We really liked this place.

    Stayed in July 2024

  • Reviewed: 28 March 2024

    10
    We loved staying here, the service was great, let us check in early! The 3bedroom cabin was lovely! Free Breakfast was
    • Leisure trip
    • Family with young children
    • Chalet for 1-6 persons
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything! It was Awesome!

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe room with sauna
    • Stayed 1 night
    • Submitted via mobile

    Nothing worth mentioning

    The room was spacious, giant window to see the view outside, private sauna, nice restaurant

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe room with sauna
    • Stayed 1 night
    • Submitted via mobile

    Better options for a la carte menu,

    Location and Rooms, lovely breakfast

    Stayed in March 2024

  • Reviewed: 10 January 2024

    9.0
    The stay was pleasant and we manage to do a small hike behind the hotel to a small frozen lake. And we asked for late ch
    • Leisure trip
    • Couple
    • Junior Suite with Sauna
    • Stayed 1 night
    • Submitted via mobile

    The hot water shower wasnt too hot for us. The room temperature is remotely controlled and we prefer to warmer in the night, and we spend long time looking for the controller for the aircon/ heater but cannot find it, we asked help from receptionist but apparently after 10/11pm receptionist went home and only kitchen staff on standby which she is not familiar and unable to help. We only able to contact the reception in the morning to remote control our room temp to 24 degress.This hotel reception is only until 9pm as per stated when i book the hotel, but on the day we check in at 8pm they have sms saying i am arriving outside reception operating hours and they leave the key on the key box on the wall. Just beware that they do not have 24 hours check in

    The view from our bed with the bid glass window offers an amazing view in the morning. The bed and pillow is really comfortable. The in room sauna is really good so you can just do it in your own bathroom and bathroom is really spacious. The location is also strategic with gas station, restaurant, coffee shop, supermarket al nearby

    Stayed in December 2023

  • Reviewed: 21 October 2023

    9.0
    Very nice!
    • Leisure trip
    • Family with young children
    • Chalet for 1-4 persons
    • Stayed 6 nights
    • Submitted via mobile

    The property is very nice even it was a little bit pity or bad luck that the shop didn’t sell firewoods and the woods were not included to the price.

    Location!

    Stayed in October 2023

  • Reviewed: 12 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior room
    • Stayed 1 night
    • Submitted via mobile

    Construction area nearby

    Friendly and helpful staff, quiet, nice atmosphere

    Stayed in August 2023

  • Reviewed: 28 July 2023

    9.0
    Unique hotel stay in Finnish Lapland
    • Leisure trip
    • Couple
    • Superior room
    • Stayed 1 night
    • Submitted via mobile

    Rooms got quite warm on a moderately sunny day and the air conditioning was working only briefly at the night. No individual temperature controls in the room, like so often in Finnish hotel rooms.

    New, small but beautiful, comfortable room with unique decoration, lights, natural scent of wood, full glass wall facing the wilderness and at an angle you could see a peak of Saana. Nice breakfast table.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior room
    • Stayed 1 night
    • Submitted via mobile

    air conditioning wad loud in our room

    personell were kind

    Stayed in July 2023

  • Reviewed: 3 April 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Chalet for 1-4 persons
    • Stayed 2 nights
    • Submitted via mobile

    Inevitably we were woken up one morning by snow plows and staff shovelling in our car port. It's uncontrollably but just wasn't pleasant.

    Nice location, staff were nice when checking in.

    Stayed in March 2023

  • Reviewed: 20 August 2022

    10
    Exceptional
    • Solo traveller
    • Chalet for 1-4 persons
    • Stayed 1 night
    • Submitted via mobile

    The staff here is fantastic; really helpful, nice and positive. They take great care not only of the property but also guests.

    Stayed in August 2022

  • Reviewed: 17 July 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Chalet for 1-6 persons
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice chalet, all you need for a short stay.

    Stayed in July 2022

  • Reviewed: 29 April 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Chalet for 1-4 persons
    • Stayed 9 nights

    It would be good to have facilities for clothes drying. Especially when we had 4 people doing outdoor activities every day.

    The location is perfect and apartment really nice. The balcony with evening sun is super.

    Stayed in April 2022

  • Reviewed: 15 February 2022

    9.0
    excellent stay.
    • Leisure trip
    • Group
    • Chalet for 1-6 persons
    • Stayed 2 nights
    • Submitted via mobile

    there could be some basics in the kitchen like salt sugar tea and coffee since there is restaurant on the property

    location and the house itself was both excellent

    Stayed in February 2022

  • Reviewed: 8 October 2021

    10
    Super comfortable place with all the facilities complete. Good for watching aurora.
    • Leisure trip
    • Family with young children
    • Chalet for 1-4 persons
    • Stayed 3 nights

    I have no problem with paying for bed linen, but would have preferred if the beds are prepared in advance. The beds could be a bit more comfortable in my opinion. The temperature of the room was remote controlled. I would have preferred to be able to turn it up a bit when I felt cold. It would have been really great if there was a washing machine.

    I was lucky to get upgraded to a one of the larger cottages. The place was very spacious and clean and had all the necessary facilities for our stay. There was a trail the lake that started just outside the cottage we stayed so we were able to go to watch aurora easily at night. The K-Market and restaurant was really really close so it was very easy to do grocery shopping and eat as well. Wifi was good. I must also mention that we were able to watch aurora from about 100m from the cottage.

    Stayed in October 2021

  • Reviewed: 28 September 2021

    10
    Exceptional
    • Leisure trip
    • Group
    • Chalet for 1-4 persons
    • Stayed 1 night

    Excellent location, nice rooms.

    Stayed in September 2021

  • Reviewed: 25 February 2024

    7.0
    Great location and good value for money for a family stay in Kilpisjarvi
    • Leisure trip
    • Family with young children
    • Chalet for 1-6 persons
    • Stayed 2 nights
    • Submitted via mobile

    Cabin decor looks a little tired compared to luxury hotel rooms

    Stunning location and good value for money.

    Stayed in February 2024

  • Reviewed: 11 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Chalet for 1-4 persons
    • Stayed 1 night
    • Submitted via mobile

    Would have given this property a 9. But I booked two expensive chalet with fireplace. But funnily enough we have to pay 10€ for a pack of wood. Do note that their property is in the middle of no where.

    Clean and fairly new

    Stayed in December 2023

  • Reviewed: 5 September 2023

    6.0
    Nice people
    • Leisure trip
    • Family with young children
    • Chalet for 1-4 persons
    • Stayed 1 night
    • Submitted via mobile

    Linens, pillows, and beds were overused and unclean.

    Staff was freindlt and courteous.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    2.0
    Be warned: pay more if you want sheets and towels...!!
    • Business trip
    • Family with young children
    • Chalet for 1-4 persons
    • Stayed 1 night

    The only thing making me give a bad score, is the fact that we paid very expensive for one night, and sheets and towels were not included..??!! We had to pay extra for sheets and towels! What a rip-off! We slept in the beds without sheets which is not hygienic at all. We were 4 people and I couldn't pay this much extra for something so basic that should be included without a question. Not very clever either for the hotel. If we dirty the cover then you need to wash the whole cover or change it.

    The sauna, the breakfast and dogs welcome.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    2.0
    Overpriced sauna
    • Leisure trip
    • Couple
    • Superior room
    • Stayed 1 night

    Rooms need AC and blockers for mosquitos.

    Good location and decent breakfast, room was hot as sauna and there were no mosquito blocking nets in the vents so you could not keep the vents open. Otherwise room was contemporary and nice.

    Stayed in July 2023

  • Reviewed: 23 April 2023

    6.0
    Quite ok but traditional cabin suits me better.
    • Leisure trip
    • Couple
    • Chalet for 1-4 persons
    • Stayed 1 night
    • Submitted via mobile

    Beds were quite average. Also the air was not fresh after one night, it felt like the ventilation wasn't switched on at all for the cabin. There are a lot of vents for the air circulation but nothing was coming out from them. The small cabin felt like built in a hurry with poor/cheap quality materials.

    Location and the quiet small cabin.

    Stayed in April 2023

  • Reviewed: 8 August 2022

    6.0
    having stayed all over Lapland I found this expensive for what it was
    • Leisure trip
    • Family with young children
    • Chalet for 1-6 persons
    • Stayed 2 nights
    • Submitted via mobile

    the lack of warning that this was a construction site - the digger parked outside the bedrooms which started at 7am. bedroom furniture was dated. property needs some maintenance. no washing machine

    location

    Stayed in July 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless