Tähtikuja 2, 96930 Rovaniemi, Finland
#11 of 36 hotels in Rovaniemi
Guests' ChoiceBased on 1735 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 26 September 2024
Nitu
United Arab EmiratesThe cottage had personal sauna..cottage was comfy and beautiful
Stayed in September 2024
Reviewed: 26 September 2024
Kerry
AustraliaNothing, very happy
Lovely and clean, would have loved to be there at Christmas time
Stayed in September 2024
Reviewed: 26 September 2024
Janne
SwitzerlandSome workers here doesn't speak finnish. That would be ok, if they would not work in a direct customer contract. Getting cheaper seasonal workers from other countries is understandable, but they should speak enough finnish to be able to do every day communicating with us customers. Sometimes the aeroplane noises were quite loud.
Location right by the highway and next to the airport is convenient. Sauna in a cabin is for us a biggest reason to stay here.
Stayed in September 2024
Reviewed: 24 September 2024
Lisa
AustraliaNo clear identification for book in. Most restaurants and attractions were closed. Not a problem if we had been told this when booking. We also had trouble with communication. When asking for help, most staff either couldn’t speak clear English, or couldn’t translate because they couldn’t speak Finnish.
In the heart of the village, so awesome.
Stayed in September 2024
Reviewed: 22 September 2024
Sangeeta
IndiaEverything about it I liked. It's an excellent property.
Stayed in September 2024
Reviewed: 21 September 2024
Jaypal
IndiaBreakfast: option could be added for vegetarian guests
It was as with our expectations, smooth check-in and comfortable stay, all the amenities included were provided, and like our other wtays in Finland, Sauna was amazing as well, one thing we did felt could have been little better was Breakfast Buffet, we are vegetarian so there was hardly any option to eat on the buffet table, its a big theme village so you would spend an entire day to cover, its a great place.
Stayed in September 2024
Reviewed: 20 September 2024
Despina
AustraliaThe only minor issue was the room was too warm even after lowering the temperature
The layout of the village and the room it was spacious and clean. The staff were excellent and friendly.
Stayed in September 2024
Reviewed: 19 September 2024
Sunata
United KingdomThe Village have everything you need, I would highly recommend if you are family and have kids would be nice as you can do so many things with them.
Stayed in September 2024
Reviewed: 12 September 2024
Yoke
SingaporeA bit far from city centre and quite costly.
Very pretty and functional cottage. Management thought of even the little details that makes living here so easy
Stayed in September 2024
Reviewed: 10 September 2024
Mihaela
SpainBeautiful location, friendly staff
Stayed in September 2024
Reviewed: 4 September 2024
Emmi
FinlandI was expecting more from the breakfast, but over all it was very good.
The Santa Claus Village was in a short walking distance with all services near by.
Stayed in August 2024
Reviewed: 30 August 2024
Sheri
United StatesBeautiful location, the cottages are great, fully equipped, and the breakfast you would not want to miss. Employees are fun to visited with, extremely helpful. Highly recommend Santa's Village for staying at and the great shopping available.
Stayed in August 2024
Reviewed: 25 August 2024
Francisco
SpainNever met so much helpful and Kind Staff in a Hotel before. Staff members at the Hotel's reception were all absolutalely grand! Did not stop giving us guidance or any kind of good recommendation. We were a group of 15 guests and we all felt like at home. An absolute recommendable hotel to visit at least once in a lifetime.
Stayed in August 2024
Reviewed: 23 August 2024
Kirstie
United KingdomThe only thing I’d change would be to add an oven into the kitchenette.
It’s so magical and festive, even when we visited in summer! The cabin was clean and beautifully decorated. There was plenty of space for all four of us. The sauna was our favourite part!
Stayed in August 2024
Reviewed: 14 August 2024
Andrej
SloveniaSome blinds on the windows would not hurt, especially if you are visiting in the summer. Also, the TV is strangely positioned over the bed—it's not a problem, just an observation.
Stayed in August 2024
Reviewed: 13 August 2024
Krystel
FranceNo labels on the food served at breakfast (I have allergies and did not know what I could eat or not).
Very welcoming and helpful staff at the front desk. Cabins are clean, spacious and comfortable, with everything you might need. The Santa Claus Village, while obviously touristy, is a nice place to spend an hour or so (you can walk "on" the arctic cirle and write postcards that will be send at Christmas). It's also the closest hotel to the airport.
Stayed in August 2024
Reviewed: 10 August 2024
Kristel
FinlandBreakfast was crowded and not very much of our taste.
The cottage was lovely and more than we expected. Highly recommend it for the summer season. Everything was clean and well taken care of.
Stayed in August 2024
Reviewed: 10 August 2024
Pallavi
GermanyNothing to not like
Breakfast was simple, may be a little more options would help, but generally it was good Spa was excellent, so was the room
Stayed in July 2024
Reviewed: 5 August 2024
Lai
Hong KongThe facilities are bit worn out
Very christmassy Close to shops
Stayed in July 2024
Reviewed: 30 July 2024
Coffey
AustraliaReally hot in the root, needing us to sleep with windows open, consequently having a room full of mosquitos.
Looks just like the photos, all full of Christmas cheer even in the heat of midsummer A nice unit
Stayed in July 2024
Reviewed: 29 July 2024
Dellabiancia
Netherlandskitchen is basic and small so if you plan to cook your own meals this is not good enough. In the summer the cottage is hot so I would add a fan/ventilator to help the guests coping with the heat. windows should all have a mosquito net for the Summer season.
breakfast buffet was included in the price. we had a lovely cottage with enough space. nice private sauna and nice,big bathroom. the position was good and the cottage was quiet.
Stayed in July 2024
Reviewed: 23 July 2024
Jennifer
United StatesPlease look into replacing the mattresses for the pull out sofas. My daughter could feel the springs pressing into her back all night. We covered it with a layer of a comforter, but it did not help much. We considered swapping it with the couch mattress from our connecting room, but that mattress had the same problem. Need some betters fans for the warms days in the summer. Of the two we borrowed from reception, only one of them actually blew in the air, the other one was loud and acted like it was blowing, but no air actually was moved. Or better yet - ceiling fans to cover the room more efficiently.
Strong wifi, hair dryer and a straightener in the room (how nice! First time I’ve seen that), plenty of space with connecting rooms for us 5.
Stayed in July 2024
Reviewed: 21 July 2024
Joachim
NetherlandsThe breakfast was to little choice and not nice. Soggy eggs and bacon too overcooked. No normal bread just croissants and filled rolls. That was too bad. Fresh melon was nice, was the only thing I ate. We left still hungry😅
Nice decoration, completely in style with the theme
Stayed in July 2024
Reviewed: 19 July 2024
Sylwia
Polandnothing
large cabin with sauna, christmas decorations and tree even in summer😁 good breakfast
Stayed in July 2024
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