Nothing, wished we'd stayed a couple of extra nights

Absolutely beautiful room, in-room sauna, views,lovely staff, rooftop terrace, excellent regional food, superb breakfast.

Stayed in May 2024

The restaurant has a great view of the city and the sky. The restaurant door closes about10pm, so we can't use the room to try to see the Northern Lights (aurora borealis) after 10pm. Our hotel room was faced to the parking car, the oposite side for the Northern Lights view.

The hotel decoration

Stayed in April 2024

Beautiful hotel! Stunning views from the rooms. Your own private sauna is Amazing! Fire place and snack bar was lovely. The hotel was located in a great area with beautiful winter walking trails and not too far a walk from town.

Stayed in April 2024

The location, the peacefulness of the location, the staff, the view

Stayed in April 2024

Everything was extremely amazing! You wont regret it and I cannot recommend enough!

Stayed in March 2024

View, location, room and breakfast.

Nice breakfast and view is very nice

Stayed in March 2024

Access to the slopes, friendly staff, great food, very clean & luxurious feel overall.

Stayed in March 2024

There were limited food options for vegetarians.

Location with ski resort. The sauna in the room was fantastic

Stayed in March 2024

Time taken for on room sauna to heat up.

Location, right by the ski slope, great walks and ski touing from the door, room size, views from restaraunt. Staff in the hotel and restaraunt were great. Roof viewing platform for Northern Lights.

Stayed in March 2024

there could have been a better selection for kids. The pancakes we ordered were belini sized and not enough for anyone even if you order 2 plates, which was a paid service. Usually all hotels with breakfast included have either american or european pancakes in their breakfast service.

The live egg counter was good and the blue berry powder in the breakfast service. Unfortunately for dinner service they has a vegetarian lasagne which they only had served 1 dish for and which finished and that was there only main dish. So a lot of people like myself were very dissapointed with not serving enough food and only having 1 main dish.

Stayed in February 2024

No elevator/lift No kettle or coffee machine in rooms

Great location, friendly staff, good parking, very nice cozy rooms, beautiful lobby and amazing breakfast :)

Stayed in March 2024

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Amazing location with gorgeous views Super friendly staff, even though we checked in at midnight Great breakfast buffet

Stayed in February 2024

Nothing

Loved the food , the room was spacious and really enjoyed the sauna . I would deffo come back to stay . All of the staff were very helpful and I don’t have anything negative to say .

Stayed in March 2024

The room was stunning and the view of the forest was majestic. Sauna in the room was so luxurious and only took under an hour to heat up to 75C. The breakfast was superb - lots of choice and amazing quality food, also a decent selection of gluten-free food which was amazing. The juices and smoothies were a highlight, as was the freshly baked bread. The sky restaurant itself and the views are breathtaking! The lobby was really lovely as well, it was a shame the fireplace wasn't working but they made up for it by putting plenty of candles around to create a cosy and warming atmosphere. The staff were very helpful, they gave me a map and some tips on good winter hiking trails around the forest which I really appreciated. I would absolutely come back here again, there is no other place I will ever stay at in Rovaniemi!

Stayed in February 2024

The hotel can improve their fruits juices. Like many others hotel, the juices were not interesting.

The food was tasty, and the choice for breakfast was very large. We never had a buffet like that.

Stayed in February 2024

The staff were so friendly and warm. The hotel was beautifully decorated and very well situated for tourists. The breakfast was outstanding, so much choice!

Stayed in February 2024

Staff was looked pretty dry, borderline annoyed. Didn't really match luxury experience of this hotel.

This hotel is very nice. Room is small but comfortable. The breakfast was great! The dinner at the restaurant was very nice. The hotel is in the middle of nowhere which is not a problem but there are no amenities within reach of the hotel.

Stayed in February 2024

Room was a bit smaller than expected, but thats not a big deal. Unfortunately we were not informed that reservation at restaurant is a must, otherwise hotel guest may remain hungry as there are quite many external visitors. In the end we were lucky to get table at 9 p.m., unfortunately with limited dining options as kitchen was about to close. Still, food was wow!

Great location, in the nature, right at the skiing / walking trails, yet close to the city center. Hotel is nicely decorated, room was quiet, with comfortable beds, sauna, tea/coffee service. Breakfast is amazing, a lot to chose from and very tasty. Restaurant serves delicious food, we were amazed by Surprise menu.

Stayed in February 2024

No lift! Has to carry luggages by yourself up to 2nd floor. Staffs wont help.

Underrated. THIS HOTEL OFFERED BEST VIEW FOR WINTER FOREST VIEW. Their breakfast place is so instagrammable.

Stayed in February 2024

It was unfortunate that the fire places in all areas of the hotel did not work. We were looking forward to relaxing in front of the fireplace, the restaurant area was a little cold. It would have been nice if more radiators were switched on.

Restaurant for the 3 course meal, breakfast, views of the forest, big windows in room, sauna room,view from the roof, sister company for excursions with pick up and drop off,friendly staff.

Stayed in February 2024

Very gentle staff.

Stayed in February 2024

Everything

Stayed in January 2024

N/A

The location was absolutely perfect. So peaceful and perfect. It was exactly what we wanted to explore Finland!

Stayed in January 2024

No lift. Had to carry our stuff by stairs.

Restaurant gave me a breathtaking feeling with a panoramic view.

Stayed in December 2023