Hamngatan 1, 22100 Mariehamn, Finland
#24 of 28 hotels in Mariehamn
Guests' ChoiceBased on 176 hotel reviews
7.6Cleanliness
7.8
Comfort
7.6
Location
9.1
Facilities
7.4
Staff
8.4
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 November 2024
Aleksandr
GermanyThe gym and the sauna were not working, but it was far from surprising given the fact that the hotel was closing for winter the next day after our departure and the number of guests was very small.
The staff were super friendly and welcoming. The room had a nice view of the Pommern ship and was very warm.
Stayed in October 2024
Reviewed: 29 October 2024
Arja
FinlandFabulous situation close to the sea and park. Dogs were welcomed.
Stayed in September 2024
Reviewed: 28 October 2024
Kari
FinlandThe swimming pool was empty. Juices for breakfast were water.
Perfect location for travellers arriving by ferry. Additional bonus for bicycles, which were available for visitors use.
Stayed in September 2024
Reviewed: 22 October 2024
Qingyang
ChinaNot really.
Location! And that I can take my dog with us.
Stayed in August 2024
Reviewed: 18 September 2024
Theodore
CanadaThe location of this property was fantastic! It is close to the ferry. It has a great swimming pool. It is located at the waterfront. It is within walking distance to downtown. From our room we had a great view of the harbour. The breakfast buffet was very good, offering many choices. The staff was friendly.
Stayed in July 2024
Reviewed: 23 August 2024
Anette
SwedenStayed here for 2 nights. The room was clean and comfortable beds. There is a pool outside and saunas in the basement. Close to town and stores and right next to Pommern and the shore.
Stayed in August 2024
Reviewed: 21 August 2024
Morten
DenmarkOutdated interior. Coming back to the 80s. To the price I expected better breakfast.
Nice pool and free parring.
Stayed in August 2024
Reviewed: 13 August 2024
Andrew
United KingdomRoom furniture and decor a little tired.
Excellent location. Helpful friendly staff. Nice warm swimming pool. morning sauna included for guests. Very clean and tidy.
Stayed in August 2024
Reviewed: 29 July 2024
Catherine
United KingdomThe buffet breakfast was a major disappointment and was the poorest breakfast I had in Finland. It was reasonably generous, but there wasn't much variety, and the quality of the ingredients was poor (the bacon in particular was flabby, tasteless and just horrible). Other than honey, there was nothing sweet to put on bread, and it's difficult to understand why their budget couldn't have stretched to at least one pot of jam. The disappointing quality of the breakfast put us off trying the restaurant for other meals. The hotel's construction construction doesn't provide much noise insulation. So if you're looking for a quiet getaway, this probably isn't the place for you (especially in the school holidays).
Hotel Cikada's most outstanding feature is its superb location. We arrived by ferry from Stockholm at 23:45 and walked to the hotel in 10 minutes. It isn't quite on the waterfront but overlooks the sea. The rooms are somewhat basic, but they're clean and comfortable. Major bonus points for a small fridge and a microwave in the room. The small swimming pool is very welcome and was warm when we visited in late June. This accommodation is extremely well priced compared to other accommodation in Mariehamn. There is limited on site parking, but there is free street parking in front of the hotel.
Stayed in June 2024
Reviewed: 27 July 2024
Tuomas
FinlandOur room was in a first floor at the back. Outside was a bit nasty and really shadowed. It wasn't dirty, but felt like being at the backyard with the staff. Also the bed wasn't for me even though it was new. A little too small and too soft for my taste. Not the nicest breakfast I've had in hotels, but as bad as some comments made me expect.
Pool is really nice and our room was recently renovated. Room inside was nice and clean, especially the bathroom. Room was also quiet, evenrhough there were events going on int the city. Decent value for the money and location was great for us, since there was tall ships race at the same time right next to the hotel.
Stayed in July 2024
Reviewed: 14 July 2024
Jorgen
NorwayIt might seem in need of an upgrade but we did not mind too much ( being in need of an upgrade ourselves)
The location was perfect to us , visiting the Maritime Museum ( 50 meters away) , dining at « Seglis» ( 200 meters away) and also with a beautiful view of the « West Bay» Good breakfast with very fresh vegatables.
Stayed in July 2024
Reviewed: 7 July 2024
Tana
CroatiaFurniture is a bit old, beds not so comfortable.
Very clean, nice pool and sauna. Breakfast was rich and tasty. Extremly good location. For PokemonGo players: 3 pokestops reachable from hotel!
Stayed in June 2024
Reviewed: 6 July 2024
Katy
EstoniaNo aircon is the only thing to mention.
Exceeded all expectations. Great location and view of the Pommern. Fantastically clean pool and perfect place for a late ferry as staff were very kind in assuring that it was OK to leave baggage and hang out until ferry time.
Stayed in June 2024
Reviewed: 5 July 2024
Tauri
SwedenGeneral areas of the hotel, including the restaurant would need some renovation. The coffee at breakfast wasn't very good and coffee drinks from the machine were not available.
The room was recently renovated and was looking very good. Breakfast had several options, but was quite basic.
Stayed in June 2024
Reviewed: 2 July 2024
Barbro
United KingdomPerhaps no access to an evening me.
Especially the location.
Stayed in June 2024
Reviewed: 30 June 2024
Carlos
Finlandtoo few parking places
everything
Stayed in June 2024
Reviewed: 11 June 2024
Eleni
GreeceThe breakfast was a bit poor (no variety and some times not enough quantities)
Friendly staff, great location (next to the port and the city center), the room was clean and big enough
Stayed in June 2024
Reviewed: 8 June 2024
Jörg
Norway-shower door didn't work well -a leaking pipe under the sink
due to my own mistake i booked two rooms. that couldn't be changed, but i got upgraded to a suite. -close to the city center -easy parking -nearby supermarket -nice view -friendly staff -comfortable beds/enough pillows -coffee was tasty -variety at the breakfast-buffet was fine for us -wifi and A/C worked well
Stayed in June 2024
Reviewed: 5 June 2024
Tatsiana
FinlandSomething small sweet for breakfast would be nice, otherwise is ok
Nice place, dog friendly (+10e per night). Ok breakfast.
Stayed in June 2024
Reviewed: 12 April 2024
Jüri
EstoniaDecent breakfast maybe?
Good location, reasonably priced, easy to access
Stayed in April 2024
Reviewed: 7 April 2024
Arto
FinlandNear to the harbor
Stayed in April 2024
Reviewed: 5 April 2024
Meri
FinlandThe staff in the breakfast could have been more friendly. There were oat milk available, however it was not the barista-version and I would expect it to be available for all, without having to request it. Unfortunately there is a extra cost for a dog, 10€/night, even that they don't provide anything for your dog (no nap, no blanket etc.). For two nights it was still somehow reasonable but if you stay longer then it get's expensive. At least there room was well cleaned.
Rooms are old but tidy and very quiet, thanks to the location and the thick double doors. The breakfast was very good, offered everything we could wish for. Gluten free bread was available upon request and very good and tasty in quality. The staff were helpful and Finnish speaking. Hotel offers many free activities, there were a very good gym and morning sauna was offered as well. In the summer there is also a pool. You can also have a walk around the Pommer-ship, also in the winter. And the sailing museum is just across the street. The location of the hotel is very good, the area is quiet, but it's near the city center and ferry terminal. There is a beautify park just next to the hotel and pathways lead to the old water tower, offering great views. Good place to stay with dogs, there are no carpets in the room and park is near.
Stayed in March 2024
Reviewed: 25 October 2023
David
FranceAll was good! Great location next to the maritime museum and a short walk from the ferry terminal. Although I stayed "out of season" the staff were really friendly and helpful - and I had a great breakfast
Stayed in October 2023
Reviewed: 16 October 2023
Sara
FinlandPeople smoking just outside our room (couldn't keep window open) Room a bit dated and furniture worn
Near harbour/town centre Breakfast available
Stayed in July 2023
Zahara de la Sierra, Spain
Lygia, Greece
Nungwi, Tanzania
Castelbello-ciardes, Italy
Mabula, South Africa
Kaprun, Austria
Mission Beach, Australia
Gavirate, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content