Pohjoinen Rautatiekatu 23, Etu-Töölö, 00100 Helsinki, Finland
#31 of 103 hotels in Helsinki
Guests' ChoiceBased on 1402 hotel reviews
8.7Cleanliness
8.9
Comfort
8.8
Location
9.3
Facilities
8.7
Staff
9.3
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 September 2024
Mau
SwedenAll good!
Comfortable room, really helpful staff, great breakfast.
Stayed in September 2024
Reviewed: 15 September 2024
Janeblitz
FinlandNot that I do not like but would love more about breakfast if there would be rice served. Not that I do not like the food that was served but would just loved it more if rice is also served. ❤️ Also it would be great if there is slippers and toothbrush provided in the room. 😊
What I like most was their staff, they are really professional and very nice. From the reception to the kitchen staff all were great. I also like the ambiance of the room, it is cozy. Location wise is really superb.
Stayed in September 2024
Reviewed: 10 September 2024
Lilyana
BulgariaThe hotel is within walking distance - 10-15 minutes at a slow pace, from the central bus station and the Helsinki central railway station, if you will use this transport. A wonderful, rich and natural breakfast. Kind and responsive staff at the hotel. It is better to take a taxi to the ferry port I highly recommend.
Stayed in August 2024
Reviewed: 10 September 2024
Mihaela
SpainPerfect, very nice room clean and tidy they had an expresso machine in the room, couldn't ask for more
Stayed in September 2024
Reviewed: 9 September 2024
Gudridur
IcelandThe air conditioner was a little noisy.
I was in a single room. It eas very small but very cosy. Breakfast was great and the location super.
Stayed in September 2024
Reviewed: 1 September 2024
Cigdem
FinlandEverything was good. The breakfast was very good, the room was great. The location is very central and close to the bus station, metro station and the main train station. I stayed at several hotels in Helsinki in the past. This is in top 3.
Stayed in September 2024
Reviewed: 1 September 2024
Pemika
FinlandThe air conditioner cannot cool the air.
Good location in the center.The hotel is decorated in a relaxing way. There is a good sauna and very clean room.
Stayed in August 2024
Reviewed: 30 August 2024
Michael
AustraliaNothing not to like!
I loved the whole place! The spacious, light filled room with its delightful artistic decor, very comfortable bed, lots of plump pillows & cushions, and excellent shower! The free buffet breakfasts were extraordinary; so much delicious food! Topped off by wonderfully friendly and helpful staff, and a nice sun-filled bar at the entrance.
Stayed in August 2024
Reviewed: 29 August 2024
Irja
United StatesThe rooms are on the small side. ;-)
Stayed in August 2024
Reviewed: 28 August 2024
Bente
NetherlandsSingle rooms are quite small
Great location, kind and helpful staff, comfortable bed and good amenities, tasty breakfast
Stayed in August 2024
Reviewed: 28 August 2024
Helen
CyprusAll was perfect
The size of the room and big windows
Stayed in August 2024
Reviewed: 27 August 2024
Stuart
United KingdomLeaving.
Guest sauna, delicious breakfast with so many options, charming and helpful staff.
Stayed in August 2024
Reviewed: 26 August 2024
Anjali
United KingdomAll good!
Central, clean and comfortable, very nice staff!
Stayed in August 2024
Reviewed: 15 August 2024
Jasna
Kuwait-
The location is great. Friendly and helpful staff. Delicious breakfast.
Stayed in August 2024
Reviewed: 13 August 2024
Yuki
JapanI wanted a refrigerator in the room
The hotel staff were very friendly
Stayed in August 2024
Reviewed: 12 August 2024
Greg
AustraliaNothing really.
Great breakfast. Liked the sauna. Restaurants nearby. Friendly staff.
Stayed in August 2024
Reviewed: 11 August 2024
Tinna
IcelandCozy atmosphere
Stayed in August 2024
Reviewed: 8 August 2024
Tasha
AustraliaIt was a bit further from the main sites than we'd anticipated. Probably a 20 min walk to the cathedral and harbour. But around the corner from Temppeliaukio Church and across the road from the Art Museum.
LOVED our stay at Hotel Helka! Incredibly friendly and helpful staff, great rooms, morning breakfast was so handy. Highly recommend. Good restaurant options very close, supermarket one block away.
Stayed in July 2024
Reviewed: 5 August 2024
Tairi
EstoniaCeiling picture
The location was perfect. Liked that hotel and rooms were designed with picks from Finnish design
Stayed in August 2024
Reviewed: 5 August 2024
Helen
United KingdomNothing
The breakfast was outstanding such a great choice . I loved the sauna at the end of a day and the location was ideal for me
Stayed in August 2024
Reviewed: 28 July 2024
Lambgeo
GreeceThe breakfast was the same every day
central location , friendly staff , nice room and quiet
Stayed in July 2024
Reviewed: 24 July 2024
Juha
FinlandNo fridge. No air condition.
Friendly and helpful staff. Very good breakfast. Quiet room.
Stayed in July 2024
Reviewed: 23 July 2024
Helen
EstoniaRoom was clean and cozy. Large TV. Breakfast was A lot of varieteest
Stayed in July 2024
Reviewed: 22 July 2024
Dennise
MexicoThat they didn’t have a fridge on the room but it’s explained that is for environmental purposes and you can save in their fridge if asked.
Everything, the attention the kindness of the staff specially from Anu of front desk and the girl from the bar which made my stay so warm and welcoming, also I believe one of the best breakfast included in a hotel, dietary and allergy friendly options such as gluten free breads, vegetable milk options, vegan cheese to mention a few… now regarding another extra is the sauna, which is amazing and super private, there is women and man rooms so I found it quite nice.
Stayed in July 2024
Kota Bharu, Malaysia
Ubatuba, Brazil
Zagreb, Croatia
New Braunfels, USA
Oberndorf in Tirol, Austria
Matagalpa, Nicaragua
Athens, Greece
Rostov on Don, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content