Unioninkatu 17, Kaartinkaupunki, 00130 Helsinki, Finland
#30 of 104 hotels in Helsinki
Guests' ChoiceBased on 211 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.2
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 16 September 2024
Jackie
United KingdomNothing.
Everything.
Stayed in September 2024
Reviewed: 14 September 2024
Lawrence
United Statesbreakfast was far beyond excellent
Stayed in September 2024
Reviewed: 4 September 2024
Richard
United StatesJust an average breakfast . Nothing special!
Great place to stay in Helsinki.
Stayed in August 2024
Reviewed: 1 September 2024
Sabine
United StatesPrice of room :)
Breakfast
Stayed in August 2024
Reviewed: 29 August 2024
Rakhee
United KingdomThe staff were amazing and location is great.
Stayed in August 2024
Reviewed: 25 August 2024
Roberta
United KingdomIncredible breakfast Rooms are quiet and well designed
Stayed in June 2024
Reviewed: 23 August 2024
Anthony
AustraliaNothing
The location was within walking distance of ferry terminals, railway station and main attractions. The staff were friendly and helpful - we were able to check in early (boat from Stockholm docked at 10.30am). Room was very comfortable and clean as well as spacious. Very quiet location. Breakfast was good and served in delightful historical restaurant at the back of the hotel.
Stayed in August 2024
Reviewed: 17 August 2024
Marcia
United StatesNothing
Great location, great staff, large beautiful room
Stayed in July 2024
Reviewed: 11 August 2024
Terttu
United StatesNothing!
Excellent and large size room exceptional! Breakfast the best and varied, and great service!
Stayed in July 2024
Reviewed: 10 August 2024
Menaif
QatarBetter to renew Furniture ..
Staff were helpful, and the location is just excellent 👌
Stayed in August 2024
Reviewed: 1 August 2024
Michaela
AustraliaThere was nothing I didn’t like
It was beautifully set out. We had a room on the 8th floor so had a bit of a view
Stayed in July 2024
Reviewed: 28 July 2024
Andy
United KingdomNothing
Location was great Quality of facilities was great Staff were amazing Room was super comfy
Stayed in July 2024
Reviewed: 28 July 2024
Lee
AustraliaNot having room service available until 5pm on a Saturday - in particular whilst there was a coffee machine in the room, we didn't have milk available.
Most of it was per expectations. It's not any specific item rather it was fuss free, large room, easy to deal with staff, etc.
Stayed in July 2024
Reviewed: 28 July 2024
Reino
CanadaEverything was great.
Beautiful 5 star hotel. Close to all the major sites in downtown Helsinki. Room was big and well-appointed. Bed was comfortable. Breakfast was excellent. 10 minute walk from the central train station. The train that you take from the airport. Close to restaurants, grocery stores and liquor store.
Stayed in July 2024
Reviewed: 24 July 2024
Jonathan
New ZealandCentral location. Very good breakfast. Excellent staff and service.
Stayed in July 2024
Reviewed: 18 July 2024
Adele
United KingdomLovely bathroom, comfy bed, good breakfast, helpful reception staff
Stayed in July 2024
Reviewed: 18 July 2024
Marc
AustraliaNothing to note.
Location was great, and able to walk to most things. We had breakfast included in our price and it was excellent. A lot of choice each morning. Room, and facilities some of the best we encountered on our 6 week trip. We even did a side trip to Tallin and the hotel provided a delicious take away breakfast for is. Staff there were exceptional.
Stayed in July 2024
Reviewed: 13 July 2024
Michela
ItalyNo remarks
Great position. Elegant, perfectly furnished, super clean. Amazing buffet.
Stayed in July 2024
Reviewed: 1 July 2024
Timo
LuxembourgI could live with the lack of sauna but the gym doesn’t really come even close to the level expected from a 5 star hotel. This is really becoming a problem as new hotels are popping up in Helsinki and competition improve their offer in this field.
A perfect stay in a Grand Deluxe room. I have stayed in Hotel Haven some 100 nights over time and you can probably tell that I like the hotel. Great location, delicious breakfast and comfortable beds.
Stayed in June 2024
Reviewed: 16 June 2024
Navdeep
IndiaThe view from room windows is nothing
Excellent location Very nice front desk staff
Stayed in June 2024
Reviewed: 13 June 2024
Vlad
AustraliaWell located near the harbour and design district. Friendly staff and the room was very comfortable.
Stayed in May 2024
Reviewed: 7 June 2024
Anil
IndiaPath to breakfast room is up & down through stairs . No lift .
Location & spacious room
Stayed in June 2024
Reviewed: 15 May 2024
John
AustraliaNothing
Staff were brilliant especially staff on Reception. They were warm, friendly and knowledgeable. A big thank you to Siri who was outstanding
Stayed in May 2024
Reviewed: 5 May 2024
James
AustraliaBreakfast was very good - a lot of choices and Finnish options
Stayed in May 2024
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